What our clients think of us!

Process was quick and professionally done, and the results were great. If I need cleaning services in the future, I will be looking at Zerorez first.

The tech who did the work was super. Pleasant, on time and a very hard worker.

Zero residue! Quicker drying time!

No chemical smell and great service

Excellent results, professionalism of staff

It took two trips, but it was well worth the effort

Zerorez' response to my first bad review was very professional and you could tell you wanted me to be happy with your service. I received a call right after I submitted my feedback with a call on how can they make it right! They came back and rinsed my carpet again to see if that will make the carpet softer then what it currently was. It did make a difference, but it wasn't that bad after the first process, just not what I had expected, BUT still clean.

Your service man was very professional.

Excellent customer service and the carpet technician was very timely.

My carpets had stains when he left. I was not offered a treatment for them or another solution for them. The guy came in wanded the carpet and left.
I had extremely high hopes because i had heard you guys did such a good job on stains and pet stains specifically but wasn't even offered that.
Very disappointed

I have always recommended Zeroez to all my family and friends. I am a Sales Rep for Mohawk Industries and they do a great job cleaning our premium Triexta Fiber.

This was the first time I’ve used Zerorez to clean my carpet. I was impressed with his arrival time, work ethic, and desire to complete the job carefully.

The technician was courteous and concentrated on the job after asking specifically what were the trouble areas.

Great work!

The carpet looks good. It dried in about 8 hrs. Brandon explained this system very well. He was very professional, courteous and finished in a timely manner. Thank you so much.

Service is always professional and thorough. I particularly like companies who support veterans through pricing. Brandon(as well as the others) do great service and truly goes the extra mile!

They are very efficient. Everything is reviewed prior to service. Prices are great..very reasonable. Carpets dry quickly ..feel soft! No residue..We have pets and you would never know once they are finished. We highly recommend!

Carpet smell stink after cleaning. Not sure what was the smell but wasn’t expect that.

After almost $700.00 of treatment I can still smell the urine in the heavy areas.
I appreciate all of Tevin's hard work but its a little disappointing.

Thanks

I had my bedroom carpets cleaned, after a renter moved out. I was not completely satisfied with the end result. There were many stains left on the carpet in each room. I used the spot remover and easily got a few spot out of the carpet. I did take before and after pictures of the areas I cleaned with the spot remover. I called Zerorez and asked for a redo or a refund. We had to wait over a week for the second attempt at cleaning the carpet. The young man that did the second cleaning was careful to listen to my reason for the redo on the service. He did his best to work on the areas that still had spots and stains. Very pleasant young man, I do not remember his name (sorry)
The carpets look a little better but still not recovered. I accept that my carpets will not look like new!
I am happy with how soft the carpet feels when I walk barefoot!
My low score is because I was not happy with the amount of stains still in the carpet and easily removed by me with the stain remover. Also, the wait period for the redo. I would have liked for the second attempt to be done as soon as possible. My house has been in disarray for weeks! We would not put furniture back until the carpet was cleaned (again) and dried.
I am also a service provider and have recommended Zerorez to my clients. I am not sure if I will recommend Zerorez if my client has a heavy stained carpet issue.
Thank you,
Name removed
R Cleaning Service
Phone number removed

Carpet did not get clean. The tech stayed and finally got it looking better. When I originally called the office to express dissatisfaction with the job, Ray was rude and not very customer service oriented! He insinuated that I was just trying to get out of paying when I just wanted the carpet to look better than when we started! The tech did what he could to make it right, however, Ray is a jerk!

I love Zerorez and always know that I am getting my money’s worth. Shane did a great job showing me everything he was doing to make sure my carpet was getting treated or pet stains and sanitized. Thanks Zerorez!

I would hire Zerorez again. They were easy to make an appointment and the technician was on time, friendly and did a good job. My carpet looks great.

Everything. The techs are very good and do a great job. I have recommended zerorez as I many times.

The carpets looked brand new when competed, and the technician was extremely friendly and professional.

Shane, our technician was great. He communicated well and it was a pleasure to have him in our home. You are lucky to have him as an employee.

I like the fact that the carpets dry fast and we can go back into the rooms quickly.

Everything was great.

Very friendly working and time efficient! Everything went so smooth. Would absolutely recommend.

tech was friendly, efficient and helpful...what more could one want/expect? Thanks very much.

No residue—high temp cleaning

Your service.

service tech was thorough and considerate. Our old carpeting looks great!