Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2018 — Rated 10 out of 10 by C.O.C. Zerorez Indianapolis
What do you like about our products and services?

Random did a great job! Carpets look great!! It did take about 15+hours for it to dry so that we could move furniture back. I don't mind the wait for clean carpets though!

Report a concern   October 3, 2018 — Rated 10 out of 10 by S.K. Zerorez Indianapolis
What do you like about our products and services?

Amazing clean

Report a concern   October 3, 2018 — Rated 5 out of 10 by M.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I wasn’t disappointed.

Report a concern   October 3, 2018 — Rated 10 out of 10 by K.H. Zerorez Indianapolis
What do you like about our products and services?

On time cleans well spots do not reappear drys fast no harsh smell

Report a concern   October 3, 2018 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative about the process and options to "upgrade", but not pushy. I reserved judgement on the results until the carpet was completely dry--stairs included--WELL DONE--would be my comment

Report a concern   October 3, 2018 — Rated 9 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

my furniture looked excellent when he was finished!

Report a concern   October 3, 2018 — Rated 10 out of 10 by W.H. Zerorez Indianapolis
What do you like about our products and services?

Well trained,knowledgeable and friendly technician. Pleasure having him in our home.

Report a concern   October 3, 2018 — Rated 1 out of 10 by M.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I never received the quote to clean the carpets.

Report a concern   October 3, 2018 — Rated 10 out of 10 by Rebekah Rieser Zerorez Indianapolis
What do you like about our products and services?

The technician was so nice and informative. He was able to get all of the spots out of our living room. In addition, the living room was nearly dry by the time he left. The rest of the house was dry within a few hours. I am so happy we decided to go with Zerorez to clean the carpets in our whole house. It looks great!

Report a concern   October 3, 2018 — Rated 9 out of 10 by C.A. Zerorez Indianapolis
What do you like about our products and services?

The young man that came to my home was very thorough and professional. I was very happy with the results.

Report a concern   October 2, 2018 — Rated 10 out of 10 by Tara Steele Zerorez Indianapolis
What do you like about our products and services?

Wonderful service from Erik and a great clean! Can't beat the price! I will definitely be using again

Report a concern   October 2, 2018 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

Service Techs are wonderful - very polite, hard working and courteous.

Report a concern   October 2, 2018 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Personable and my carpet doesn’t feel crunchy once it’s dr

Report a concern   October 1, 2018 — Rated 10 out of 10 by Penny Shumaker Zerorez Indianapolis
What do you like about our products and services?

It didn't take a long time and the young man was very polite and professional. Carpet and tile looked good when he was finished.

Report a concern   October 1, 2018 — Rated 10 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

The technician was on time, finished in just over and hour, and was thorough and pleasant.

Report a concern   September 30, 2018 — Rated 10 out of 10 by Belinda Sweeney Zerorez Indianapolis
What do you like about our products and services?

My carpet looks awesome!!!!

Report a concern   September 30, 2018 — Rated 7 out of 10 by A.H. Zerorez Indianapolis
What could we do to improve?

Take more time before the service to talk to me about carpet stains & your inability to get all of them. Take the strong floral odor out of your product (not sure if it was cleaner or protectant.)

Report a concern   September 30, 2018 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Professional, and our tough stains were removed from the carpet.

Report a concern   September 30, 2018 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

It was my first visit and it was very professional and my carpet looked great.

Report a concern   September 30, 2018 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Good explanation by technician - of work and process to be done

Report a concern   September 30, 2018 — Rated 10 out of 10 by Teresa Swinford Zerorez Indianapolis
What do you like about our products and services?

The technology behind your services results in the cleanest carpets. The technicians are professional. This is my second cleaning and I’ll never go anyplace else.

Report a concern   September 30, 2018 — Rated 10 out of 10 by Frieda Paul Zerorez Indianapolis
What do you like about our products and services?

Very thorough and polite. Trevino was very good about explaining everything and offerings what we needed for pet stain @ odor. Came out great.

Report a concern   September 29, 2018 — Rated 10 out of 10 by K.J. Zerorez Indianapolis
What do you like about our products and services?

Great service. On time service and carpet looks like new!

Report a concern   September 29, 2018 — Rated 10 out of 10 by Vicki Caldwell Zerorez Indianapolis
What do you like about our products and services?

Great experience. Our carpet is 11 years old and it looks great. Very pleased... driver was late but they did call. Over all I would recommend

Report a concern   September 29, 2018 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

The house looks and smells great! Should have done it sooner.
Thanks!

Report a concern   September 29, 2018 — Rated 8 out of 10 by J.L. Zerorez Indianapolis
What could we do to improve?

I am not saying you can prove or not. Just saying I don’t usually give out recommendations to people. I will go as far as I used their service and I was satisfied if someone asks for my opinion.

Report a concern   September 29, 2018 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Clinton is extremely knowledgeable and professional. Great work!

Report a concern   September 29, 2018 — Rated 10 out of 10 by Jack Burgess Zerorez Indianapolis
What do you like about our products and services?

do a good job show on time do what need to be done verry helpful

Report a concern   September 29, 2018 — Rated 10 out of 10 by Joyce Quinn Zerorez Indianapolis
What do you like about our products and services?

I like the cleaning technology. The professionalism of the team who came to our house, Stefan & Brandon.

Report a concern   September 29, 2018 — Rated 8 out of 10 by T.H. Zerorez Indianapolis
What could we do to improve?

My understanding was that the carpet and upholstery cleaning process used less water allowing faster drying times. My stairway and couch were wet for two days following the process. Not what I expected based on the advertising.


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