Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2018 — Rated 9 out of 10 by Kathy Chapman Zerorez Indianapolis
What do you like about our products and services?

The worker was polite, respectful, and thorough. I carpet looks like new.

Report a concern   July 28, 2018 — Rated 2 out of 10 by J.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I just had my walls painted and after he left there were scuff marks all over my walls. I had to have them painted again as I am selling my house. So disappointed in the extra expense.

Report a concern   July 28, 2018 — Rated 9 out of 10 by J.A. Zerorez Indianapolis
What do you like about our products and services?

Clifton did a great job explaining everything and the carpets look awesome!

Report a concern   July 28, 2018 — Rated 10 out of 10 by Glenda Schnell Zerorez Indianapolis
What do you like about our products and services?

I liked the fact that I wasn’t satisfied and the company sent out a different tech and he ( Erik) did an awesome job.

Report a concern   July 27, 2018 — Rated 10 out of 10 by Diana Wilson Zerorez Indianapolis
What do you like about our products and services?

I wasn’t here for the actual service but my husband said the tech was awesome and the house smelled wonderful it dried really fast and looked great

Report a concern   July 27, 2018 — Rated 10 out of 10 by Katie Busby Zerorez Indianapolis
What do you like about our products and services?

Cleanest carpet we’ve ever had from a cleaning company! Thomas was friendly, up front with final quote, and did a pre/post walk through to make sure I was satisfied. Will definitely be using again!

Report a concern   July 27, 2018 — Rated 9 out of 10 by Sherrie Haney Zerorez Indianapolis
What do you like about our products and services?

The guy was very nice and very thorough. He was able to address and remove an old stain. There is one thing, I was told I would receive my receipt via email but it has been a couple of days and I have not received it.

Report a concern   July 27, 2018 — Rated 6 out of 10 by M.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Had some brown streaks on carpet

Report a concern   July 27, 2018 — Rated 9 out of 10 by Lori Sims Zerorez Indianapolis
What do you like about our products and services?

Really enjoyed how quick the whole cleaning process went. Plus it was clean smelling without even doing the deodorizer. No crunchy residue either! Very impressed

Report a concern   July 27, 2018 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Clean and odor free

Report a concern   July 26, 2018 — Rated 10 out of 10 by S.O. Zerorez Indianapolis
What do you like about our products and services?

Technician was friendly and professional and the work was completed leaving everything looking brand new again.

Report a concern   July 26, 2018 — Rated 10 out of 10 by Susan Nemeth Zerorez Indianapolis
What do you like about our products and services?

Thomas and crew were great. Arrived on time, very professional, and did a thorough job cleaning the carpets.

Report a concern   July 26, 2018 — Rated 10 out of 10 by Kelly L Dillon Zerorez Indianapolis
What do you like about our products and services?

My carpet looks fabulous! Your customer service and Adonis (the nice gentleman that cleaned my carpet) were both great to work with and very professional. Will definitely use again!

Report a concern   July 26, 2018 — Rated 10 out of 10 by G.P. Zerorez Indianapolis
What do you like about our products and services?

My carpets are clean, clean, clean! A large stain that another service could not remove was removed by ZeroRez. The technician was thorough, professional and he was not pushy! I will use the service again!

Report a concern   July 26, 2018 — Rated 10 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

Very nice technician. Too a lot of time to get everything right.

Report a concern   July 26, 2018 — Rated 10 out of 10 by June Gries Zerorez Indianapolis
What do you like about our products and services?

An extremely affable and efficient young man did an excellent job of cleaning our rugs. The service was thorough and the results were as as you advertise. Thanks.

Report a concern   July 26, 2018 — Rated 8 out of 10 by B.B. Zerorez Indianapolis
What could we do to improve?

I will likely use service again. Carpets look much better! Your service guy was quiet and professional. I would encourage that service tech does not have a broken phone (shattered screen) if using for business. It looks unprofessional when customer has to sign on it

Report a concern   July 26, 2018 — Rated 10 out of 10 by P.F. Zerorez Indianapolis
What do you like about our products and services?

My floors look great! I had the pet stain/ odor removal and it worked.
Than you.

Report a concern   July 26, 2018 — Rated 4 out of 10 by T.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I faithfully get my family room carpet cleaned every year as I host holidays and my fairly new (within the last 5 years) has always come perfectly clean. Nothing other than a beer, thanks to my daughter-in-law, has been spilled and yet it did not come clean. What, that should have come right up! I do like the fact that it feels soft and not hard and crunchy, but I hate to give up on getting a clean carpet for it. I may head right back to Stanley Steamer.

Report a concern   July 26, 2018 — Rated 8 out of 10 by K.B. Zerorez Indianapolis
What could we do to improve?

I was told the carpet would be dry in 4 to 6 hours but mine took more like 12 and some places 24 hours. I even used fans on it.

Report a concern   July 25, 2018 — Rated 10 out of 10 by Julie Ross Zerorez Indianapolis
What do you like about our products and services?

Very friendly service man who let me know of opportunities to clean particular areas but wasn’t pushy. Very thorough and pleasant to work with. Thanks, Clinton!!

Report a concern   July 25, 2018 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

Arrived in time and left with super clean carpet!

Report a concern   July 25, 2018 — Rated 10 out of 10 by Amber Neese Zerorez Indianapolis
What do you like about our products and services?

Professional. Courteous. On time. Amazing work

Report a concern   July 24, 2018 — Rated 10 out of 10 by J.O. Zerorez Indianapolis
What do you like about our products and services?

your techs where great. very knowledgeable and kind.

Report a concern   July 24, 2018 — Rated 10 out of 10 by Mark Galbraith Zerorez Indianapolis
What do you like about our products and services?

My carpets look great and super clean!

Report a concern   July 24, 2018 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

Clean and simple, no chemicals. Professional and courteous.

Report a concern   July 23, 2018 — Rated 10 out of 10 by T.P. Zerorez Indianapolis
What do you like about our products and services?

I like that Zero Rez made the entire process of cleaning 31 carpets very pain free for IHM (Immaculate Heart of Mary). They showed up on time and on schedule, every time. Their teams worked together and efficiently through this very large project. They were professional and friendly. They removed/moved items around as needed to insure a thorough cleaning of the carpet and still completed the project in the 2 days they had projected.

I would recommend Zero Rez for any of your floor/carpet cleaning needs.

Thank you Zero Rez!

Report a concern   July 23, 2018 — Rated 10 out of 10 by Lawrence Toth Zerorez Indianapolis
What do you like about our products and services?

Tevin and Aaron were great and very professional. They both took their time and assisted where needed. Looking forward again to another visit.

Larry Toth

Report a concern   July 22, 2018 — Rated 6 out of 10 by L.I. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Technician was terrific and worked so hard to rectify pet odor in carpet. I wanted to try your company's method because of less chemicals/fumes, etc. in your cleaning process. This was the second time for this problem. Didn't take care of everything but it was better than the first go around. I am not spending more money for a third treatment as I don't think it will help. For straight carpet cleaning I think the service is fine though.

Report a concern   July 22, 2018 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

James Frantz did a wonderful job on our carpets, got spots out, added a drying fan that helped the drying time, was friendly and explained what he was going to do. When we have our carpets cleaned again we would like James do them again.


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