- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, courteous employees who care that your carpets are super clean. They did an amazing job. Would highly recommend Zerorez!
The technician was very professional, thorough, and quick. My house smells amazing and so clean. We have a dog and all trace of dog was gone. Thank you!
They were quick, efficient, and did a wonderful job getting all of the spots out. Dried super fast!!
I was very happy after the second visit. Spots that did not come out during the first visit seemed to come out very easily during the second visit. They went above and beyond to come back to 'make it right' before the event I was hosting at my home. THANK YOU!
I like that the carpet does not feel stiff; it is soft instead. I will use Zerorez again!
Quick service and nice staff.
It is very good!
Rob was extremely polite and hard working.
Cliff was excellent.
He was very professional, and did a great job.
The quality of service for the price is outstanding.
I would definitely recommend Zerorez, and I will be utilizing their services again.
Everyone is always nice and the carpets always look great
Great Service As Always!
On time service, demo about their patented technology, clean job
Price was a little high for 2 rooms and a closet I realize they did treat it for pet urine but still a little pricey
Responds quickly to initial request for service. Does a quality job of cleaning. Friendly technicians.
Clearly explained. No harsh chemical or medical smell
The carpeting where there were pet urine stains are completely gone. The product that was applied did not make the house smell of chemicals. Clifton was very pleasant, professional and informative. He made no promises and did not try to over sell services or products.
Friendly technician
Love the nice service people on the phone and the young man who came to the house who actually did the service. Very professional...great product and service.
Great technician and a quality, conscientious job.
Professional and effective!
Friendly and professional employee. Very helpful in educating us on the best way to long term keep our carpets clean
There was a 2+ hour delay in when the service was supposed to start, was scheduled between 12-2 pm and arrived at 4 pm. There was a vehicle malfunction, but there were not any updates from the office/company to relay this delay. I had to keep calling and checking in. I was told we would be given a 30 minute heads up to when the technician would be at my house, I ultimately had to come back home from picking a child up from daycare because only 15 minute notice was given.
When the technician came to my house, he was very personable but did not spend much time at all explaining how your process of carpet cleaning works. We were on a time crunch given the delay in start time and a commitment we had in the evening. We wanted to add on additional rooms, but this was not able to be completed due to the time. The technician at the end, described challenges he had with stains on our carpets and did try an additional chemical, without luck/improvement. He thoroughly explained all of this which was helpful. The cost of our service was decreased. There was a lot of debris and mess left in the foyer and up the stairs from the hose. This was not cleaned up or addressed. Overall I am disappointed in my service, especially after reading such positive reviews online.
The gentleman, Eric, arrived exactly on time. He was very professional and extremely personable. He was here one hour. The carpets look and smell great. We have already recommended Zerorez to many of our friends.
Very clean, not sticky
Drys fast
Adonis was very polite and professional
Carpets always look great after they are cleaned
Loved how clean my carpets were
Carpet looks clean and pet oder seems gone. Technician was very nice and explained options well.
Scheduling online is super easy! Everyone was super nice and courteous. The technician who came to the house was amazing! He was very informative and very friendly.
quick, efficient, quality service
carpets or clean and smell good when finish with job. tecs work hard and get job done
Made the grout on my 15 yr old tile look brand new