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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician's are always polite and respectful. They do a good job and figure how I can get the most service for the price.
Rep was very polite and efficient.
Very thorough and efficient.
The service professional was very fast, friendly, and informative.
The garuntee and friendly service
Good good, courteous and on-time. Will definitely use them again.
Prompt and efficient.
We have used other company’s. Thought we would try you guys. Carpets looked better but you did not get as clean as others in past. Our carpets are old and we are not expecting a miracle. The stairs didn’t look much different. We have a rug in family room. It is easy to see you didn’t get much of the dirt out. Other companies have done a better job.
The Cleaning Specialist, Clifton, did a great job!! He was very friendly and professional. He explained everything he was doing. The carpet looks really good and I will definitely use your company again!!
Use your supplies, including the water, and you take away the dirty water to dispose. And the carpet is clean.
Carpet Cleaning is fantastic.
Tried the tile and Grout cleaning. It did not appear that your technology is that applicable to that type of cleaning. We did it again by hand to get to the final clean wer wrer expecting.
Im very happy with how clean and fluffy my carpets are! Also, Clifton was wonderful!
I like that every aspect of the process is explained and that every room is inspected to be thoroughly complete before moving on to the next area.
Not a lot of chemicals but does the job.
Carpet looks like new.
Your representative was very professional and polite
THE CARPET LOOKS MUCH CLEANER, SMELLS NICE AND FEELS BETTER UNDER FOOT. WE ALSO WERE VERY APPRECIATIVE OF THE YOUNG MAN'S INFORMATION HE PRESENTED TO US ON YOUR PRODUCTS. VERY INFORMATIVE. GOOD JOB!
RICHARD AND STARLETTE RAGSDALE
Zero Rez only did the traffic pattern in each room. Other places move the furniture (sofas, tables, etc), clean the carpet below them and then place the furniture on foam blocks. Zero Rez is kind of expensive for only cleaning the traffic pattern. Wish I would have known this in advance.
seemed to get out all the spots.liked that they vacuumed the carpet before cleaning.
Very easy to schedule with their friendly and knowledgeable service techs. They have always arrived within the specified time window. Carpets look better and house is fresher after the carpet service. I highly recommend Zerorez.
I liked the way our technician handled our service. He was very good at what he did
and our carpet was much cleaner than it was before. Thank you.
Cliff was awesome! Highly recommend him!
The technicians are always so nice and professional. The carpets always look amazing! I love that no harsh chemicals are used. I don't have to worry about a smell, greasy, or crunchy feeling. I can feel safe knowing my baby and pets can crawl on the carpet safely!
Staff was knowledgeable and friendly. Cleaning method worked very well!
Customer service was great and the grout cleaner was fantastic.
Each time we have used Zerorez, we have always had a great experience. Out techs have been professional, friendly and thorough, and the Zerorez process does a great job cleaning our carpets. We would highly recommend them.
Very easy to schedule and work with. So far, great quality result!
Very serious about the merits of their powered water system that eliminates that chemical residue smell. Tile and grout cleaning produced superior results.
Excellent results and excellent service.
I have no estimate yet! And no word as to scheduling yet. I was hoping to have the carpet done this week!

Carpet looks great thanks to Brandon Smith!
what a nice young man. I'll be sure to ask for Brandon next time.