What our clients think of us!

Eric is thorough and timely and polite and the carpet looks great!

Love the process - the fact there remains zero chemical smell & our floors are nearly dry by the time the technician leaves the job.

Thanks,

Carpet was perfectly and quickly cleaned. Smells so fresh. Stains gone.

Spots are already back

Great service and the carpet looked amazing. There are a few spots that I have noticed that are coming back though.

I have appreciated the follow-up with a problem area on the carpet. Adonis and Clifton were very patient and hardworking.

No chemicals.

Loved the service, and Thomas was wonderful!

Timely, respectful and professional! Carpets look great and stains were removed!

We are pleased with the results of our carpet cleaning. Zach was our cleaning specialist. He was promptly on time and carefully walked through the areas to be cleaned before beginning the job.
The cleaning process was thorough and efficient. Zach paid special attention to the spots we pointed out. We allowed the carpet to dry overnight and vacuumed the following morning. The carpets look great!
We would definitely recommend Zerorez and will use this service again in the future.

Carpets looked great and dried quickly. Thomas was very professional and did a great job

Very personalized service. Explained and demonstrated product/service very well. Took time and attended to detail on areas of concern. Carpet very clean and soft to touch, not stiff.
Somewhat pricey, but results worth it. Overall worth it and plan to have Zerorez back in the future.

Very pleased with Zerorez. They were polite, efficient and affordable. We would definitely use Zerorez again.

The grout in the shower wasn’t cleaned very well and the new grout that was used in the laundry room looks like a bright white and the existing grout is a grey. I expected the price to be more and was willing to pay more to get the shower clean. So I probably got what I paid for. The prior company we used for same work charged $400 (which I’m fine with but he has since retired).

Adonis did a most wonderful job on the carpet and an even more outstanding job with face to face explanations.

We will definitely request him next time we need Zerorez!

I am happy with the product and services. The only comment I can say is the reservation time. It was given as 2-4pm but the provider arrived at close to 4pm which delayed my next appointment. Besides that i may definitely use Zerorez again.

Nice technician, great customer service, carpets were soft post-cleaning.

This was the second attempt to clean my basement carpet. I must say that the second time through was very different from the first time. Several pieces of equipment were used that didn't leave the truck on the first visit (fan, brushes, spot treatment, corner guards, & footies). The approach to cleaning the carpet was much more methodical rather than somewhat random. Attention was paid to the specific areas that I was concerned about (blue spot and baseboards). While the blue spot didn't come out completely, it was definitely lighter and I could see that an effort was made to eliminate the spot. The carpet along the baseboard of one wall (it was not an issue anywhere else from that one wall segment), was far better than the first time. The overall result was an obvious improvement over the first trip. You could see the difference quite clearly with only a couple weeks since the last visit.

Your technician was also outstanding. He understood how the cleaning process was supposed to work and got the maximum from it. He left me a bottle of spot removal that has also worked great! Thanks so much for offering to do the work again. It has changed my mind about using Zerorez in the future.

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I was thoroughly impressed with the cleaners' professionalism, timeliness, helpfulness and the manner in which they kept me included throughout the cleaning process. I will definitely use this service in the future, and am very satisfied with the results. Thank you so much.

Not disappointed, was just nothing special or different from other carpet cleaners.

Just an FYI - the checklist sheet the guy left - he didn't talk to me about any of it. Just left me the sheet and told me he was finished and took payment.

Denise

I liked how the service technician communicated and how professional he was in the service provided.

Your carpet cleaning service is great, it dried within 3 hours after application and your tile cleaning was dry within minutes of being applied! Clifton came to our house and was professional and friendly. He got everything cleaned that we needed and he made sure to protect all the surfaces he walked on or had equipment on or near. We have used Zerorez 3 times now and will be using them for all of our professional cleaning service needs! We also have told all of our friends looking fir cleaning to look into Zerorez as well, sonwe aren't just likely to recommend you, we already have and will continue to do so! Thanks again!

We had all of our carpets cleaned and I am very happy with how they turned out! All the stains that I pointed out to the tech were taken care of. He was unable to clean my grout due to a sealant that was on the tile but he offered to make up for it by cleaning my ottoman that had stains on it.

Clifton was excellent!! Very impressed with his customer service!!

The variety cleaning service is incredible, best cleaning the u.s., but the greatest part about Zerorez is the people!! The BEST customer service ever, that's what it's all about!!

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I have a pet who has a lot of allergies and other carpet cleaning companies that I had used, their products irritated his skin. Your products have not irritated his skin at all, Thanks for using a more natural product.

Very professional!

Matt and Chris were terrific. They cleaned my carpets better than any prior Zerorez employee. They showed me all of the steps (which had never been done) and asked me to inspect (which had never been done. The carpets looked better than they ever have. I will always request them in the future.

At the end of the job, the carpets looked like they were cleaned with dirty water. They didn't look clean and the spots did not come clean. They were very dingy.

My bedroom has white carpet and there are streaks in the carpet where it isn't clean. I am not happy with the job done at my home.