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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great cleaning system.
Our Technician did a great job!
Clifton Hoag did a fantastic job cleaning my carpets. I am handicapped and he also helped me with my 80 lb white German Shepard. the only company I will use from now on to clean my carpets.
Service tech was really thorough. I didn’t care for the orange smell, but it disapaited quickly. I would definitely use Zerorez again. And I would refer customers.
I liked that I was able to have my carpets cleaned the same day I called. I also really liked Timothy, our carpet cleaner. He was very courteous and knowledgeable.
Do a good job. Showed up on time. Made up for you cancelling my first appointment.
I really like how the floor looked cleaner, smelled cleaner and was not saturated with cleansers.
Pricing is a little high for the average home owner!
Clifton is very knowledgeable and thorough. The carpet looks and feels great.
The rep was friendly and informative
Friendly, quick, informative.
You have a great product your service is great and your techs are very thorough and extremely polite.
Our guy was very professional and explained everything. The carpet has never been cleaner in 10 years.
So far, the technicians have been very respectful, attentive and awesome cleaners. I will definitely use Zerorez again.
I was pleased with the results of the carpet cleaning. However the technician could have done a little more to clean up the splashes on my uncarpeted floors.
Friendly. I was asked about any problem areas. No time was wasted. The carpet was wet slightly longer in the living room. As of now it looks and feels great
The technician was on time, very courteous, and our carpet looks and smells wonderful!
Appreciate the fact that they back their service and product. They came back to retreat spots that resurfaced.
Easy scheduling and great communication from Jennifer and Eric regarding our appointment window, ETA, etc. Carpets look great and will definitely use Zerorez again!
Our carpet was super wet after the associate left. I didn't notice it with the fans on. My husband called to share with you our disappointment. Our total bill was 282.00 and we had to have 2 dehumidifiers for 24 hours. The carpet now feels crunchy.
The technician was very motivated and detail oriented. He was polite, professional and paid particular attention to the places on my carpet that needed the extra attention.
The person that cleaned our carpet was very good but I realized too late that I could have saved money by using a less expensive company.
Have paper copies of the receipt at time of service
Very timely and thorough with their cleaning.
Great customer service, quick response time, professional employees.
Mitch the service tech was very concise with the demonstration and cleaning. I was very happy. I would recommend this company to anyone even the most demanding people I know! Great Service from start to finish!
We know we have older light colored carpet and don't expect "miracles" but it seems like the carpet edges where they meet the metal strip at our linoleum still look not clean. The gentleman that came was very nice and moved back the furniture I had pulled out to get cleaned behind.
Great job. Looks beautiful.
Professional and cares to please customers.
Friendly and knowledgeable employees. The per and kid friendly part of the product i really like.