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based on 18598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It took 2 visits, but my stairs look great. Thank you for the coming back in style
The attendant Matt did a great job
Advised us how it worked. Was very polite. The cleaning was great.
Love that they don’t use any harsh chemicals!
Professional. Carpet smells and looks great!!
The fact that there is no residue left in the carpet after cleaning.
The cleanliness and condition of our carpet is lower than expected. New carpet, 1.5 years old. No pets, no kids, and only one spill since new. The spill stain is MORE evident after the second cleaning and the overall look of the carpet is less appealing than we’ve experienced with Stanley Steemer and others for less money in the past.
The technicians were fine and not lacking in any particular area, the overall service leaves something to be desired.
I can’t see paying almost twice the price with ZR vs a competitor for lower quality results in the future.
Professional, friendly service. Water only. No harsh chemicals or fake clean-smelling fragrances left behind, just genuinely clean carpets. Pet friendly another big plus!
On time and thorough.
Tech was great. He did a WONDERFUL job on my upholstered couch and chair as well as carpet!
Job well done.
We are very pleased with how of our carpets look. The results are beyond our expectations.
Our Technician was very polite and his carpet knowledge, helped us prioritize our next DIY project.
Thank you ZEROREZ.
Very polite and friendly associates plus nicely cleaned carpet! We will definitely continue to use and recommend Zerorez!
Easy scheduling, polite and respectful representative, good results.
They were able to remove difficult stains.
My Tech, Patrick B was fantastic. I already recommended to 2 other friends. Lynn
Dries within hours and leaves no residue. My carpets and sectional look magnificent! Service person very friendly and professional.
Your technician, Erik, was very professional, friendly and thorough. Your solutions were fresh and natural smelling. Very pleasant! The price was better than competitors. My experience had nothing "not to like" about it. Thank you! I will recommend you to friends and family.
Technician did an amazing job. Talked me through the entire process step by step, and worked extra hard on the tough stains. Very highly recommended.
Thanks smell afterward was great
There is no chemical smell and residue left behind. I feel like the carpets look fantastic and are safe for my family and pets to walk and lay on.
Very efficient. Completes the job in a timely manner and delivers a great product.
polite technition and did good job on old carpet!
The specialist was very prompt. He used care while cleaning in my home, and the result of the cleaning was a noticeably cleaner, brighter carpet. Thank you, Zerorez!
Everything
Very eco friendly!!
Great customer service from cleaning technician
Was very pleased with the service. They were dry in no time and very clean.
I have used your company twice and have been very happy with the results.
The service technician, Eric, came in on time. He was courteous and worked hard for about 4 hours to get the carpets and upholstery cleaned. The carpets now look clean and fresh. There is no chemical smell or any residue on the carpets. We would recommend Zerorez to others and would use their service again.
The house smelled great and the carpet looked wonderful!