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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
Did a great job with our carpets, rug, and upholstery cleaning, including pet stain removal! Quick dry time, friendly service!
Great service and a job well done!
The technician was friendly and knowledgeable when he came to our home. The process was quick and effective - leaving my carpets clean, soft, and lightly aromatic (even in high traffic areas and after puppy accidents). My husband and I will definitely go to Zerorez for any of our future floor cleaning needs and recommend it to our family and friends.
The technician did a great job. The carpet has never looked better. Great product.
Fantastic! The carpet looks great. and the prices are very reasonable.
Quick, clean, friendly service!
I appreciate your efforts to return and repeat treatment on our stairs. Also, Clifton was thorough in explaining expectations and reasons as to why the stain would not come out.
Extra attention to these details will have us recommend and use in the future.
Our tech was awesome
Fast and courteous service!
Results
The technician was prompt, courteous and explained all my options. He walked me through the process he was intending to use. My favorite was that he was able to almost eradicate a coffee stain! I was over the moon.
Very happy with the services and the technician did a great job. Carpet looks like new again. I would highly recommend Zero Res to others
I was very impressed with the efficiency and professionalism of the technician, Zack, who came to clean my carpets. Not only did he check the carpeting before hand to note the traffic patterns and specific strains, but also tested different carpet fibers to make certain there would not be bleeding during the cleaning process. I had also contracted for the upholstery of a small easy chair to be cleaned, which had been previously addressed by another carpet cleaning/upholstery cleaning service, and was almost ruined. He spent time with the chair, getting it clean and fresh looking, beyond my expectations. I have already recommended your company to a family member, and have told them to ask for Zack. He was terrific.
You do a great job cleaning our carpets.
The worst part of the carpet while better is not clean. Your employee told me it was due to the carpet and could not do more.
Carpets are clean when you leave.
Ease of schedule. I began filling it out online, but had to stop. I then finished via text.
Everything was great!
My carpet is cleaner than ever and stays cleaner longer. The reps that have been to my house are über friendly and efficient. I won’t use another carpet cleaner ever again. Prices are competitive and I have no soap residue left behind.
Very efficient and representative very nice.
Easy scheduling, great customer service
The stains came up and so did lots of clumps of dust/dirt that clearly improved things!!
Drying time
Prompt
Clean carpets
Great job. Very pleased. Tile looked great
Services are done efficiently. Technician on time. No smelly cleaning solutions.
Nice professional employees, excellent tile and grout cleaning, quick drying carpet cleaning, reasonable pricing.
Punctuality, good work and profesystaff
We had a very nice experience with our Tech Eric Norton took his time and explained everything about the Iced Tea stain we were needing to get out he worked his magic and got it out . We were talking with him though out the cleaning and w e discovered Eric was the son of someone my husband had worked with for years . Small world! Eric was very polite and took very Good care of us and we were totally satisfied with his work. He is an asset to your company.Plese pass on the compliments to him for us.

My only concern was that once my carpet dried, it was “crunchy” to touch in places, especially on the stairs.