Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 15, 2018 — Rated 10 out of 10 by B.B. Zerorez Indianapolis
What do you like about our products and services?

I like that you do not use chemicals to clean the carpet.

Report a concern   December 15, 2018 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Your representative, Adonis, was great. The work was excellent as well.

Report a concern   December 15, 2018 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

I feel like my home is truly clean and safe for my family and pets.

Report a concern   December 15, 2018 — Rated 10 out of 10 by Jeff Youker Zerorez Indianapolis
What do you like about our products and services?

It was a great experience

Report a concern   December 15, 2018 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

Excellent service and results

Report a concern   December 15, 2018 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

Chris did a fantastic job explaining everything, very knowledgeable about the services. The carpet and tile look great, the tile looks brand new! We will most definitely use Zerorez again!

Report a concern   December 14, 2018 — Rated 9 out of 10 by P.P. Zerorez Indianapolis
What do you like about our products and services?

My carpet looks so much better and the technician was so polite. Patrick was very helpful in explaining what was going to be done. Overall it was a good experience.

Report a concern   December 14, 2018 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Matt is fabulous in every way! We will always request him when we call for service! We have mentioned him to many of our neighbors as well! He is certainly a special member of your team! Jim and Cynthia Last name removed

Report a concern   December 14, 2018 — Rated 7 out of 10 by J.W. Zerorez Indianapolis
What could we do to improve?

I would ask customers if there are problem spots due to pets or other problems so that the cleaner will know which spots to spend more time on...etc. Most customers have in mind certain problem spots that strangers could care less about; however, it would mean the world to a customer if a particular spot became white as snow. This would make me want to tell all my friends.

Report a concern   December 14, 2018 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Efficient and effective.

Report a concern   December 14, 2018 — Rated 10 out of 10 by M.J.W. Zerorez Indianapolis
What do you like about our products and services?

We like that there is no smell and not very wet when finished. Chris always calls ahead and is on time ! Chris makes it so easy to get the carpets and furniture clean! Thank you, Chris!

Report a concern   December 13, 2018 — Rated 10 out of 10 by Fred Sigle Zerorez Indianapolis
What do you like about our products and services?

The representative arrived during the allotted time and was very courteous. He listened attentatively as I pointed out the stains and heavy traffic areas of the carpet. He said "I may not be able to get your carpet to look as it did when it was new, but those stuborn areas will be much lighter than it is now." I had to leave for work and left him to do his job. I returned home to an exceptionally clean carpet and a great smelling house. I highly recommend Zeroez, and will use them again next time.

Report a concern   December 13, 2018 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Quick to respond and did not have to wait long for appointment. Like fresh feel of carpet. Good job; had hard time getting blood stains out.

Report a concern   December 13, 2018 — Rated 10 out of 10 by N.P. Zerorez Indianapolis
What do you like about our products and services?

Staff person did nice job of explaining services and listening to concerns. Cleaned well and asked if I was satisfied.

Report a concern   December 13, 2018 — Rated 10 out of 10 by Ann Morrell Zerorez Indianapolis
What do you like about our products and services?

Showed up ON TIME....was able to add a room that I forgot I needed cleaned without any issues....did a great job....polite and friendly!

Report a concern   December 13, 2018 — Rated 10 out of 10 by Joshua Ritter Zerorez Indianapolis
What do you like about our products and services?

The process even extracted old residues from previous non zerorez carpet cleaning services and chemicals.

Report a concern   December 13, 2018 — Rated 9 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

I appreciate the fact that you came back to redo the carpets when I expressed dissatisfaction. Most companies would not bother with that kind of integrity. The second pass was more successful, though I think that perhaps your system of water only may not be effective on carpets as badly worn as mine. Nevertheless, I would be happy to recommend you to others.

Report a concern   December 13, 2018 — Rated 10 out of 10 by C.V. Zerorez Indianapolis
What do you like about our products and services?

Chris was very professional and did good job.

Report a concern   December 13, 2018 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

From the first phone call to the person who came to clean my carpets, everyone was professional and nice. Carpets look great!

Report a concern   December 12, 2018 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

We appreciate the reliability and great techs who work for you. They forgot to leave me the little bottle of spot cleaner this time and I really use it (we have two dogs). Other than that, this was another great visit. Thank you. Name removed

Report a concern   December 12, 2018 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

very prompt and great product! We have dogs, had a little problem, and now is all gone. Fresh and clean. Best of all I don't have to worry about harmful chemicals around children and pets.

Report a concern   December 12, 2018 — Rated 10 out of 10 by Lorraine Bonewitz Zerorez Indianapolis
What do you like about our products and services?

House smelled clean and dried quickly.

Report a concern   December 12, 2018 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks good in spots, was not able to get coffee stain out. Thomas was very nice technician

Report a concern   December 12, 2018 — Rated 10 out of 10 by E.L. Zerorez Indianapolis
What do you like about our products and services?

it was quick.... the cleaning agent did a fantastic job....I was very pleased with the whole job....I not only had carpet cleaned, I had my vinyl flooring in kitchen and bath cleaned also...they did a super job

Report a concern   December 11, 2018 — Rated 9 out of 10 by Colleen Haddas Zerorez Indianapolis
What do you like about our products and services?

Friendly and efficient, nice job!

Report a concern   December 11, 2018 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Dried quickly. Carpet clean

Report a concern   December 11, 2018 — Rated 9 out of 10 by P.H. Zerorez Indianapolis
What do you like about our products and services?

That they only use water to clean and non toxic cleaners.

Report a concern   December 11, 2018 — Rated 10 out of 10 by Laura Heraly Zerorez Indianapolis
What do you like about our products and services?

Great service from Patrick! Myncarpet came out lookin fresh and clean. There were a couple spots that I didn’t think would come out, but Zerorez got them out!

Report a concern   December 11, 2018 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Quality of care.

Report a concern   December 11, 2018 — Rated 10 out of 10 by D.D. Zerorez Indianapolis
What do you like about our products and services?

Erik did a great job, very thorough and and knowledgeable. I appreciate the time he took explaining the current status of the carpet and making recommendations for the future care of it.


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