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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!! Very clean, great customer service, great tech!! We are very happy and already recommended ur company to friends and neighbors.
Tech was very polite, did a great job. However, Zerorez needs to let customers know that drying time may take a bit longer.
3 room special was a good price but the stair cleaning prices were high.
Chemical free cleaning means that my grandchildren can crawl and play on my floor without the adults worrying! 👍🏻
The carpets looks and feel great!
Like the fact that no chemicals are used on the carpet and that the tech used shoe protectors when coming inside the house. Also liked the explanation of how the process works. Thought the tech, Thomas Bunnell, did a very good job. Would use Zerorez again to clean my carpets.
Very nice and professional workers. And very fast
The carpets were very clean and were completed in a good time. Cleaner was courteous and thorough.
Professional, quick appointment times
Very easy to set up and great customer service!
I was not disappointed. 8/10 - was for price. I know some people wouldn’t be able to afford the minimum charge.
the tech was very knowledgeable about the products, He was eager to give me the results I wanted. He explained things very well.
Very professional team. Explained all the options. Treated my home with care and respect. I felt I could really trust the associates, the process, and the company. Highly recommend for both carpet and tile/grout cleaning.
Ease of scheduling and a great product and service! Eric was awesome!!
Carpets look much better with less chemicals. Technician was very nice to work with during visit!
Did what you said you would do. Seems simple enough but it’s so hard to find anyone who actually does it
Thomas was on time and gave a perfect time estimate to finish the job. The carpet and tile floors came out great.
The professionalism and the outstanding service
The area in my lower level that I paid 525 for to do pet smell removal has dried and still smells. I cannot afford to pay again for a job that was not completed correctly the first time
Professional and very courteous.
I appreciate having the Zerorez solution that is given to us after carpet cleaning. Really helps with spot cleaning!
I was amazed at how well the carpets cleaned up considering we have two teen-aged boys and a dog.
Technician called and asked if he could arrive early. YES!! When he arrived, he was very friendly and very thorough in explaining what he would be doing. After completion, he did a walk through and said there was a stain that he tried very hard but was sorry he couldn't completely remove it. (I see no stain...lol). He advised us on what we should do for our next cleaning to continue the protection on our 1 year old carpet and also advised on how to continue care of our fairly new tile floors. When he left, we didn't want to walk on our freshly cleaned carpets because they looked so beautiful! :) Thank you very much! We will definitely have you clean our carpets again!
They r green and don’t leave a residue behind!
The carpets look new, and there was no chemical smells.
He was very professional and efficient.
The processes used seemed to be very effective in cleaning my carpet. It looks great! Eric was very professional and helpful in explaining the steps in the process. He even left me with a hand written note, detailing steps to take to maintain my a clean carpet. I will definitely be requesting Eric, when I am ready to clean the rest of my carpets. Thanks!
It was quick, looked great, didn't smell or feel sticky.
The carpets feel so clean and look great. We like your process so much better than other companies we have used in the past. Zerorez truly gets results. We love the idea that there are no harsh chemicals. This was a great experience. We will use Zerorez again when needed.

My carpets look great and the technician was polite, professional, and knowledgeable.