What our clients think of us!

My carpet was in sad shape...stains, worn, just overall in need of replacing. Since we couldn't afford to have the carpet replaced, we opted to just have them cleaned. We had some areas with pet stain issues and I was leery of spending the extra money for the deep cleaning. But I decided to give it a shot.
The tech made a point to show me how the process worked while he was cleaning a particularly bad area. It was quite impressive but the big WOW came after Zerorez finished cleaning the carpets, I was in shock! The carpets looked like new again! Stains were gone, I could once again see footprints where we had walked because the fibers were "fluffed" back up. It was so incredible that I wish I had taken some 'before' pictures to show people the difference. Thank you Zerorez for making my carpets like new again!

Great job, prompt, courteous and very knowledgeable.

Would highly recommend

Our carpets look so great after Zerorez gets done with them! Great customer service, easy to schedule, good value for the amazing work they do.

I like that you do not use chemicals or soap. The carpets get very clean and the dry time is quicker than other services. I like being able to use your company as an alternative to traditional carpet cleaning. Your service people are also quite good at their jobs and are quite helpful.

Proffessional kind did not oversell additional products. explained all process clear. Thomas is great!

The technician was very professional.

Clean clean carpets. Very polite and informative technician and on time.

Great customer service. The associate who has cleaned our carpets twice is pleasant, respectful and very efficient. And on top of that...my carpets look amazing!!

They were very nice and efficient. I just bought my home, and it still has the original carpet for 15 years ago. But after zerorez was finished, it was a night and day difference.

I enjoyed fresh clean carpets, little dry time, and the value of the work completed.

No chemicals, readily available

It was done quick and professional. Carpet looks great and feels clean!

Professional staff and great results!

Carpets were cleaned adequately, at best. My previous carpet service did a much more thorough job and even 'raked' the carpet to add a fresh touch. I heard about your company on the 'Chicks on the Right' program, and thought I'd give you a try.

The carpet I requested to be cleaned is still not clean and the spots are now hard and crunchie. Not happy with the results. The carpet will have to be replaced now. I would be happy to give you another chance to clean the carpets if it wouldn’t turn out as it has.
This is worse than before your atttempt.

Carpets look great and the spots came out. The technician was polite and informative. Would use this service again.

I am happy with it.

First time having my carpets cleaned by Zerorez and won’t be using any other company now. Carpets look fantastic!!

Our carpet representative, Patrick, was extremely professional, friendly and knowledgeable. Our carpets smelled amazing and look fantastic.

the professionalism of the gentleman that came to do my carpets, promptness and the phone call that he would arrive in a 30 minute window! My carpets look great!

We were not asked the correct information over the phone

The quality of the services delivered and the friendly and personable nature of the Zerorez staff was outstanding and exactly what I was looking for. Thomas deserves a 5 star rating himself. The price point is a steal for the work that they do in the time in takes them. Before even cleaning the carpet they used this machine to get all of the years worth of dirt and dust out of the carpet that a normal vacuum could not.

Would absolutely recommend 10/10!

I have white carpet and the level of clean that Zerorez achieves is beyond compare!

Zerorez was great! My carpets look brand new and the customer service was outstanding!

I was very impressed with the results and Patrick was very knowledgeable and personable. I highly recommend others to try Zerorez! I certainly will call them the next time my carpet needs cleaned.

There was a lot of positive with my experience with your company, but also a slight disappointment. I appreciated your promptness and cleanliness, and also leaving the spot cleaner. All of the stains and spots were successfully removed and I appreciated that as well. My disappointment was with the overall appearance of the carpet. I anticipated a fully clean look but the carpets were still dull with a general dirty look. As a matter of fact, except for the disappearance of the stains, the carpets don't look much better than when I shampoo them myself. Your technician explained that the age and wear of the carpet prevented the outcome that I was expecting, but I was disappointed none-the-less.

Technician was very nice and very helpful

Great service from Tevin. Almost all of the stains came out of this 10 yr, old carpet. Tevin explained what he was doing and why. At the end of the cleaning asked if I was satisfied. Found one spot that our cat had tried to decorate with his nighty meal. Tevin reapplied some of their spot remover and removed the stain. Great service and on time and finished in a timely matter. Will defiantly use them again in the future.

The customer service during the scheduling was fantastic, the technician was very helpful, and the price was great. So it makes me reluctant to say that I was disappointed with the results. The carpet is not as clean as I was expecting. It still seems dirty in the higher traffic areas. I can’t help but wonder I’d the empowered water technology is not as effective as detergent.

Products lived up to the promise and everyone we dealt with was very helpful and nice.
Patrick Beriault was our technician and did a great job. He explained everything he was doing and did them well. He did things that were best for us (like cleaning and drying the bedroom first) and was very courteous and personable.
Yes we will recommend Zerorez.