Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 26, 2019 — Rated 10 out of 10 by Trish Cannon Zerorez Indianapolis
What do you like about our products and services?

My carpets look great and your staff is very professional.

Report a concern   January 26, 2019 — Rated 10 out of 10 by Amanda Waggoner Zerorez Indianapolis
What do you like about our products and services?

It was so easy to schedule! They did a great job of explaining of everything and to clean 6 rooms in the house only took 6 hours. I loved that the black light was used before and after to show stains and the improvement.

Report a concern   January 26, 2019 — Rated 10 out of 10 by Nicole Bowen Zerorez Indianapolis
What do you like about our products and services?

LOVE your company, service and people!! The technicians I have had have been amazing! Super professional and nice....never feel under pressure to buy anything. Will keep coming back for sure!!!!!!

Report a concern   January 25, 2019 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Great process, great service, great people.

Report a concern   January 25, 2019 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

Erik was very thorough in his explanation of services and did a great job cleaning the carpet. He listened well.

Report a concern   January 25, 2019 — Rated 10 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

The absolute ease of scheduling and fairness of pricing. Jennifer and Clifton were very pleasant and professional. No pressure for extra services. Protected our home by using footsies and corner guards A very comfortable experience overall. Thank you

Report a concern   January 25, 2019 — Rated 9 out of 10 by R.F. Zerorez Indianapolis
What do you like about our products and services?

No chemicals

Report a concern   January 25, 2019 — Rated 10 out of 10 by Brian Halsey Zerorez Indianapolis
What do you like about our products and services?

Tevin, your technician that provided our service was prompt, communicated his arrival and was professional, courteous and personable.

I was very satisfied with the results of the cleaning service.

Report a concern   January 25, 2019 — Rated 10 out of 10 by Raychel Gates Zerorez Indianapolis
What do you like about our products and services?

Tech was great! He explained all my options and made solid recommendations. He was polite and on time.

Report a concern   January 24, 2019 — Rated 10 out of 10 by H.S. Zerorez Indianapolis
What do you like about our products and services?

You guys came out and fixed a few stains that didn’t lift the first time! Great customer service. As usual, Clifton was great!

Report a concern   January 24, 2019 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Gets the carpet clean. This is why we called again.

Report a concern   January 24, 2019 — Rated 0 out of 10 by C.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

How do you actually clean carpet if you do not move anything? Not even a trashcan? recliners not moved, nothing.

Report a concern   January 24, 2019 — Rated 8 out of 10 by A.D. Zerorez Indianapolis
What could we do to improve?

the service and tech were great; the price was a little high.

Report a concern   January 23, 2019 — Rated 10 out of 10 by Nickie Hunt Zerorez Indianapolis
What do you like about our products and services?

Our service technician was super nice and explained everything he was doing. He showed me all the dog hair he had pulled up from the carpet and it was amazing! My house smelled fresh after he left ad carpets looked great!

Report a concern   January 23, 2019 — Rated 10 out of 10 by Elizabeth Darbro Zerorez Indianapolis
What do you like about our products and services?

Everything was easyfrom scheduling online to paying over the phone and the carpets look fabulous!

Report a concern   January 23, 2019 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great. Kevin went above and beyond on cleaning. Thanks

Report a concern   January 23, 2019 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Very easy appointment process and very quick through process in regards to the cleaning of the carpet.

Report a concern   January 23, 2019 — Rated 10 out of 10 by E.G. Zerorez Indianapolis
What do you like about our products and services?

My carpets look amazing. Matt is very personable and explained what he was doing and did a fabulous job.

Report a concern   January 23, 2019 — Rated 10 out of 10 by T.P. Zerorez Indianapolis
What do you like about our products and services?

Great job on my carpets! Loved the fan that was brought and used to speed drying time and Thomas Bunnell was great, very friendly and explained everything very well!

Report a concern   January 23, 2019 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Very friendly technician! Did a great job going over products and explaining the process before getting started. The cleaning turned out great with no chemical smell.

Report a concern   January 23, 2019 — Rated 10 out of 10 by April Blevins Zerorez Indianapolis
What do you like about our products and services?

Great service and communication.

Report a concern   January 23, 2019 — Rated 10 out of 10 by Deborah Miller Zerorez Indianapolis
What do you like about our products and services?

I like how the technician listened and did exactly what was needed? Also the carpets are not overly damp and dry quickly. The carpet feels and looks so clean!

Report a concern   January 22, 2019 — Rated 10 out of 10 by Kim Stoeffler Zerorez Indianapolis
What do you like about our products and services?

Phenomenal job very impressed with the whole process and cleanliness. Adonis The Tech was Knowledgeable and very friendly

Report a concern   January 22, 2019 — Rated 6 out of 10 by P.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpets still had stained areas

Report a concern   January 22, 2019 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule and the staff was very friendly

Report a concern   January 22, 2019 — Rated 10 out of 10 by Chad Bryant Campbell Zerorez Indianapolis
What do you like about our products and services?

On time and professional. Adonis did a nice job and my wife felt very comfortable with his explanation and overseeing the work.

Report a concern   January 22, 2019 — Rated 10 out of 10 by B.G. Zerorez Indianapolis
What do you like about our products and services?

On time, did a great job cleaning!! Very courteous.

Report a concern   January 22, 2019 — Rated 10 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

The gentleman that preformed the service was very good at what he did. He was polite and answered any questions I had.

Report a concern   January 22, 2019 — Rated 5 out of 10 by J.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Just "average" in cleaning..... several spots left on carpet. Was surprised they didn't come up.
Carpet just looks dingy, not much improvement.

Report a concern   January 22, 2019 — Rated 4 out of 10 by T.R. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I had three different companies out and all three did a test spot . I could see a noticeable difference from the other two and could not see no difference from yours thank you for your time


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