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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and efficiently applied.
Carpet turned out great.
I thought my carpets were done very nicely, but noticed when I asked for the rep to do the hall upstairs, he only did the straight part of the hall, not the top of the stairs or the area into the bedrooms (still part of the hall, not in the bedrooms). A distinct line of demarcation is noted in this high traffic area where he abruptly stopped cleaning. I rescheduled for a redo the next day between 3-6 PM and the rep called at 6:30 and still had 20 min. drive to our house. It was too late for us as we had somewhere to go at 7. I asked for another reschedule and have not heard back.
This is the second time we have used Zerorez and again are very pleased and impressed with the results. Also the technician as was the one we had last time was professional, friendly, helpful and knowledgeable of the company and the process. I have already recommended Zerorez to family and friends. Thanks again for the great service!
Technician worked hard to clean grout & produce real results.
We had excellent and friendly customer service! The whole process was finished in a timely manner as well.
Clifton did a great job! Carpets look brand new.
No strong smell.
Great experience, very accompanying. Will recommend your sevice.
The whole process was good, the service was great
I was expecting an actual brushing of the carpet not just a rinse and vac.
My carpets and my stairway look amazing. I was very pleased with the results!
Our carpet looks great and we had them clean our tile floors. The grout looks like new and I will have it done again the next time the carpets are done. Our Technician was really nice and did a great job!!! I would recommend using Zerorez.
Easy to schedule appointment, professional associate for cleaning, and done within an acceptable time frame. The clean smell when finished was wonderful!
Every time we have used Zerorez the specialist cleaner has called to let us know when they would be at our house and have been professional, knowledgeable and friendly. Most recently we had Erik and he did a great job,
We were completely pleased with everything the gentleman did. He was on time and explained everything he was going to do. Our carpets and rugs look like new! We will definitely use Xerorez again in the future.
Reasonable pricing.
Personable serviceman.
our service was excellent, very professional, concerned, and caring employee; I have never had such a thorough carpet cleaning done! carpets look wonderful; I will use Zerorez services again
The carpets look fantastic! The technician arrived on time and was efficient and professional.
Clifton was great. Will use ZeroRez again.
The tech is very courteous and efficient. I like the way my carpet looks
The fact that there’s no chemicals. The person who cleaned the carpets was very neat and professional.
The technician called ahead and told his arrival time. He explained the process thoroughly and I like that they use no soap so there is no residue.
Our sofa was cleaned so well and we let it dry overnight. There is NO odor from the cleaning.
Our sofa looks brand new. Yes, I would highly recommend Zerorez!
Punctual, professional, very effective cleaning and courteous.
I love that your company doesn’t use soapy chemicals that will just attract more dirt on carpets after a few weeks.
My carpets look better than they have in years. Brandon Smith was the person that cleaned them and he was very nice, professional, and did a great job.
Next time I need my carpets cleaned, I will call Zerorez for sure, and will ask for Brandon.
First name removed Lang
I thought the carpet should be replaced, but Zerorez made it look nice again in just two hours.
Did a great job examined areas to be cleaned with me them explained process and answered all question. Carpets look great ! Technician was the best!
Very expensive upholstery cleaning. Took a very long tme for carpet & furniture to dry. Disappointed that Zerorez policy is that furnture is not moved to clean underneath it. Service tech was on time, professional and courteous.
Too early to tell.
They did a good job. Throughly explained the process. Carpets look good.
The excellent service and the non-heavy odor smell product you use to clean carpets.