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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that its quick easy and so clean and fresh smelling when its done...And it seems to stay clean soo much longer. The technician is always great explains everything and makes sure im happy
Tevin was professional and clear about his goal to provide satisfactory service.
Thomas was my technician and he was so professional. My carpets look great!
I like that there are no chemicals in the cleaning solutions. Your staff have always been professional and prompt to my scheduled appointments.
affordable, appears to be less chemicals
They arrived on time. Did the job, explained that the stain would not all come out. It's old carpet I was not expecting miracles. Carpet looked good and fluffy and dried in five hours.
The carpets are so clean and fresh. And it is easy to see that there is no residue left in them.
Great results, and was especially impressed with how well stains were removed. There were no bad odors, either, which made me feel comfortable having my daughter and pets home while the carpets were cleaned. Very pleased. Clifton was also great and very helpful!
Carpet looks good except by a chair that was not moved, technician didn't waste time in completing the job and overall it's not a bad job.
Great service
The clean guarantee! The second time was perfect! I love the green cleaning option. I also love the short dry time.
Everything was explained before the tech started cleaning my carpets. The carpet looks great and dried over night with no stiffness in the carpet. I am very pleased with the service.
Kind, quick, reasonable!!
The end result is very impressive
Explain up front that the pet stains would still be there with the light after pet treatment. I was expecting to be stain free when purchasing the special treatment. I would also give a 10 to any company willing to move some furniture so all or majority of carpet is touched.
The way your system works carpets clean and not too wet fast to dry
Clean ... not toxic to animals!!! Effective at removing stains!
Quality cleaning job
Excellent service people
My carpets are much cleaner than they were with previous companies.
Friendly service, quick, convenient, great work
Friendly, helpful technician and great results!
I like the new scent and using empowered water and not chemicals to clean the carpets
Gave our carpet the first real cleaning ever. Adonis took his time and did a wonderful job. Twelve year old carpet looks new. Dried faster than other commercial cleaners.
Promptness, friendly, informative
Zerorez was simple to get an appointment time, that worked for me, set up. Arrived on time, were very professional, end result was way better than expected, and the price was competitive or better than other places I received quotes from. Our placed was left smelling good and looking great!!!
The technician was friendly on time and fast. Great customer service experience!
The carpeting is not terribly wet when the cleaning is finished.
Carpeting stays clean longer than with other companies.
Carpeting looked so much better than expected! Courteous service, thanks!
Great service and great technicians!