What our clients think of us!

Erik does a great job and is always very professional and on time. I like that the carpet isn’t super wet like other carpet cleaners.

Matt did a great job explaining the difference between the method of Zerorez and the competitors. He happily went over an area of concern for me on the carpet and I liked the way everything was self contained in the Zerorez van.
I will use them again.

Very professional and extremely clean carpets

The pet treatments were not explained on the phone when I made the appointment, even though I mentioned that was my main concern. I was quoted a price and then when the technician came, the price increased substantially because of the pet treatments.
The original cleaning did not get up the stains or smell that I was concerned about. The technician, Sean, apparently did not recommend the correct treatments and did not see the severity of the stains (the second technician, Matt, saw the problems and recommended the correct treatment, even though those treatments were prohibitively expensive). Sean was very friendly and I think it was a lack of training or experience, not a lack of customer service on his part. Matt was very good at explaining the options and the process and he was also very friendly.
After the second service, the stains and smells are greatly improved, but I just wish I would have had all the information, especially pricing upfront; and that the original cleaning would have been thorough enough to not have needed the second service

We were very pleased with the service. Matt was awesome. He was very professional and took pride in his work.

Very friendly and professional service. Our technician Sean did a great job. He was prompt within our call window time and did a thorough cleaning. I booked this appointment online and was very happy with the ease of scheduling what I needed done and with the overall work that was completed. I will refer Zerorez to anyone in need of flooring/furniture cleaning.

Friendly, fast, and effective. Carpets look new

IT cleaned much better then other companys. Shawn was kind and helpful. We enjoyed having him in our home. HE showed us everything and explained the products and service.

Very friendly staff and our carpets look 5 years younger. Thank you.

Eric the Zerorez technician was great!!!!

You guys really did a great job! I had some very tough stains and about 99% were removed. Carpet is looking great again! I was also very impressed with your customer service and professionalism.

Technician was precise and careful. Asked for concerns before starting. Carpet looks good and dried rather quickly, but sectional took almost 24 hrs. to completely dry (although it looks great). I will use Zerorez again.

Great job! Quick and nicely done.

You guys do quality and professional work. I don’t believe there’s a stain you can’t get out. Also your employees are very curtiuos. I can’t help but rave about you guys to my friends. You guys are the best. Keep it up.

Zerorez always provides us with professional, friendly, quality and on time services!

The technician was great, and when he left our carpets looks great (maybe bc they were wet?) Our main reason for having them cleaned were due to pet stains. Once they dried, almost all the pet stains are still visible. We even spent extra money to have the “pet cleaner” applied. First experience with your establishment.... and even though your staff was nice, the product didn’t work on our pet stains.... so that’s super disappointing.

I feel like I was very specific on the phone about the areas I wanted cleaned but I still got upcharged when they came out to my house

Very professional technician, he showed me the different steps of the process (plus the great results).

Carpet comes out clean and soft, without soap residue.

Carpet and tile cleaned up well. Thomas did a great job and explained everything.

My carpet in my daycare was really dirty. I assume it came as clean as possible but it left really clean steaks though out. He also cleaned 2 chairs and they looked awesome. The service man was super friendly and was nice to work with.

The carpet was quickly and thoroughly cleaned and looked very fluffy when the technician left.

Your customer service is fantastic with the most professional and kind staff. Adonis was our service rep and he was so great that I immediately booked him to come back to do upholstery cleaning once we moved into our new house.

We have two dogs so the chemical free aspect is also important. It doesn't smell like harsh detergent when you guys finish...just fresh.

Thanks,

First name removed

carpets looked great after they finished. Quick drying. Very nice workers and informative/ considerate.

Excellent customer service and carpets looked better than expected after they were cleaned with Zerorez!

Zero Rez came to clean our sectional sofa and add a protective covering on it. Professional and prompt. Great service and our sofa looks great.

Dries quickly. Removes stains very well

Quick and efficient technician. Great outcome on carpet that was very old and needed a lot of TLC. Technician set realistic ideas of what to expect. Very happy!

Tevin was very professional, knowledgeable, and descriptive in his actions.

No harsh chemicals