Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 24, 2018 — Rated 6 out of 10 by S.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Didnt get it right the 1st time. Much better the 2nd time, but damage was done to my tile.

Report a concern   November 24, 2018 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Matt did an excellent job as always!

Report a concern   November 23, 2018 — Rated 10 out of 10 by V.H. Zerorez Indianapolis
What do you like about our products and services?

My carpet looked clean after shampoo. Best the carpet has looked in years considering the age. Very pleased with service.

Report a concern   November 23, 2018 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

appreciate the time my technician took

Report a concern   November 23, 2018 — Rated 10 out of 10 by ray kennedy Zerorez Indianapolis
What do you like about our products and services?

Amazing cleaning of wool area rugs!

Report a concern   November 22, 2018 — Rated 10 out of 10 by K.P. Zerorez Indianapolis
What do you like about our products and services?

Timeliness, professionalism

Report a concern   November 22, 2018 — Rated 10 out of 10 by Tina Duncan Zerorez Indianapolis
What do you like about our products and services?

Wow in one of our rooms we have a beautiful wine color carpet that has had multiple teenagers, pets, etc. through that room over the years.

The cleaning made that carpet look BRAND NEW!! It hasn't looked this good since it was installed. It has been cleaned by other services over the year but none of them made it look like this.

Our family room carpet, relatively new, is back to its new form of feeling fabulous when you walk across it.

Our sectional is really old, so didn't come that clean but still looks a bit better. I should have probably saved the money and just used it towards a new couch (but that is NOT by any fault of Zerorez).

They took the time to really give it a great effort and we appreciate that.

While cleaning the entire house smelled great. The tech (Don) was friendly, worked hard and we appreciated his honesty up front with a few things.

Report a concern   November 22, 2018 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

The tech was very knowledgeable and cautious of the furniture. The products are as advertised the carpets dried without the normal crusty after feeling along without the chemical odors.

Report a concern   November 20, 2018 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

Our carpets look very nice.

Report a concern   November 20, 2018 — Rated 0 out of 10 by D.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Totally dissatisfied with result. Understood ink may not come out of carpet; however, technician although very courteous was here less than an hour to treat stairs and 2 rooms.

Fee on phone did not include water disposal (?) overall not a value for service at all.

No intention to try this again.

Report a concern   November 20, 2018 — Rated 10 out of 10 by Kathleen Haddock Zerorez Indianapolis
What do you like about our products and services?

The Tech was own time, polite and spent time explaining what he would do. He completed the job as requested. I was hesitant to clean our carpets for fear of residue of chemicals that would be left behind. So releaved to have found a company like Zerorez. I love my clean rugs! They get 10 stars from me.

Report a concern   November 20, 2018 — Rated 10 out of 10 by C.F. Zerorez Indianapolis
What do you like about our products and services?

Prompt and efficient service. The most recent time was for tile/grout cleaning. The floor looks much better after being cleaned. Erik did a great job on it!

Report a concern   November 20, 2018 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Professional and made it easy for me!

Report a concern   November 20, 2018 — Rated 10 out of 10 by E.E. Zerorez Indianapolis
What do you like about our products and services?

Don’t use a lot of chemicals, dry time is fast

Report a concern   November 20, 2018 — Rated 5 out of 10 by C.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Your technician didn't move one thing. I moved everything I could but the heavier
furniture I couldn't move. I have never had anyone clean my carpets that didn't
move chairs and my couch, artificial plants, etc. So I am very disappointed! I
don't feel he did as good a job as other times I have used your company.

Report a concern   November 20, 2018 — Rated 8 out of 10 by C.W. Zerorez Indianapolis
What could we do to improve?

I thought it was a little pricy.

Report a concern   November 20, 2018 — Rated 10 out of 10 by E.S. Zerorez Indianapolis
What do you like about our products and services?

My carpets looked great, dried quickly, and the employee who serviced my home was very kind, professional and answered all of my questions. 10/10 all around,.

Report a concern   November 19, 2018 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

Friendly and knowledgeable technician.Priced right.

Report a concern   November 19, 2018 — Rated 8 out of 10 by M.P. Zerorez Indianapolis
What could we do to improve?

My carpets didn’t come out as clean as expected for the price but they looked pretty good. I may change my rating depending on how long they stay “clean”. Also the driver backed over a large rock at the end of my drive resulting in considerable damage to my lawn. He was not courteous enough to inform me of the incident.

Report a concern   November 19, 2018 — Rated 10 out of 10 by Danica Bowman Zerorez Indianapolis
What do you like about our products and services?

Patrick was timely, courteous, and very thorough. My carpets and furniture are ready for the holidays. This is my second time using Zerorez and I will definitely will use them again.

Report a concern   November 18, 2018 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

great to work with

Report a concern   November 18, 2018 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

Erik was very friendly and nice!!

Erik was Awesome, I really like the services.

Great job well done!!

Thank you

Report a concern   November 18, 2018 — Rated 8 out of 10 by K.H. Zerorez Indianapolis
What could we do to improve?

The service was great. I just think my carpet is to old. I just wanted it a little brighter

Report a concern   November 18, 2018 — Rated 9 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

No residue after the carpet is cleaned and it dries quickly.

Report a concern   November 18, 2018 — Rated 0 out of 10 by S.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Didn't get it right the 1st time...anywhere

Report a concern   November 18, 2018 — Rated 10 out of 10 by Lara Ibey Zerorez Indianapolis
What do you like about our products and services?

My house smells clean and my carpets are soft and fluffy again

Report a concern   November 18, 2018 — Rated 10 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

Results and professionalism

Report a concern   November 17, 2018 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

Nice clean carpet!

Report a concern   November 17, 2018 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

All spots are gone and carpeting looks new.

Report a concern   November 17, 2018 — Rated 10 out of 10 by Gregory Scott Zerorez Indianapolis
What do you like about our products and services?

Technician did a awesome job.


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