What our clients think of us!

Carpet always look great after cleaning!!!!

My husband rented a rugdoctor and cleaned the carpets the weekend before Zerorez came. Zerorez came on Thursday night and Friday morning the stairs looked awful. We contacted Zerorez on Friday about this and they had a representative come out that day to fix the issue. We raced out of the house due to house showings. After the weekend of showings, we noticed that all the stains have resurfaced even ones that we have never seen before. I feel that the rugdoctor did better then Zerorez, which is disheartening. We plan on contacting Zerorez again to see if they will fix the issue!

The carpet cleaning process

Great service, great technician, carpet looks awesome!

The technicians were very pleasant and well informed. They gave a lot of information on carpet care. The carpet cleaning was well done and the carpet looked much better after the service. Thanks.

Wow! My tile looks amazing after cleaning. Thank you!

Carpets smell so fresh afterwards! The workforce, from the techs to the office staff are all so pleasant, I enjoy doing business with them.

Shawn and Thomas were very nice and professional.

The technician was on time, introduced himself, explained what he was going to do (so we were on the same page) told me about how long he’d be there and asked if I had any questions. I truly appreciated his professionalism and kindness.

Very professional and took care of the furniture.

Very pleasant young men did a decent job left carpets wetter than previous visits. Traffic pattern in living room was not addressed much.

Technician was friendly and explained the process before getting started.

Carpet and tile cleaning was fine. I inquired about cleaning a white wool rug and was told that the cleaning methods was safe and that all rugs were inspected and if they saw a problem would let me know . I talked to two different people about this mentioning I had never had it cleaned and was assured the methods were safe. Then before they took it I had to sign a wavier. The rug came back dingy yellow and the strands on the rug that were straight were puffy for lack of a better word, ruined. I would have expected a professional rug cleaning company to warn me if they thought they couldn't use your method on this rug, not sign a wavier protecting you and saying to myself ,tough luck sorry it didn't work out. I have had professional rug cleaning companies clean other rugs with no problem and didn't sign anything. The technician was very nice and did a good job with the carpet. Name removed

Great job on my furniture!

Nice clean scent, no spots left after drying like other carpet cleaning places. Very quick and professional.

Flexible on areas, easy to do business with online, on time as scheduled

we were disappointed that our carpets did not come out to be cleaner in the areas of high traffic (hallways, etc.). We liked Thomas as he was courteous and did his best.

Carpet cleaning is great. Not overly please with hardwood and tile cleaning.

Carpets looked better than expected and weren't 'crunchy' when Erik was finished. He also was very informative about what he was doing and made some recommendations.

timely, and did a very thorough job of cleaning the carpet

Really happy with how professional Zerorez is and what a good job they did.

I have already completed this survey one week ago,

Reps are always pleasant and knowledgeable :)

Great service, friendly and competent workers. My carpet looks great!!

We gentleman that cleaned our carpets gave 5 star service.

Safe, non-toxic and they work!

Your techs. How bright and nice my white 25yr. old carpet looks.
This is a deep plush carpet and it feels so soft for the first time in 16yrs..
You will be called again. And I have already told several friends of your product and excellent service. Thank you.

Hold to the quotes you provide at time of scheduling instead of trying to upsell or increase the price at time of service.

Very professional

Arrived on time. Very thorough. Pleasant employee.