Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2018 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Fast and courteous service!

Report a concern   November 28, 2018 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Results

Report a concern   November 28, 2018 — Rated 10 out of 10 by Diana Grogg Zerorez Indianapolis
What do you like about our products and services?

The technician was prompt, courteous and explained all my options. He walked me through the process he was intending to use. My favorite was that he was able to almost eradicate a coffee stain! I was over the moon.

Report a concern   November 28, 2018 — Rated 10 out of 10 by Marla Myers Zerorez Indianapolis
What do you like about our products and services?

Very happy with the services and the technician did a great job. Carpet looks like new again. I would highly recommend Zero Res to others

Report a concern   November 28, 2018 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

I was very impressed with the efficiency and professionalism of the technician, Zack, who came to clean my carpets. Not only did he check the carpeting before hand to note the traffic patterns and specific strains, but also tested different carpet fibers to make certain there would not be bleeding during the cleaning process. I had also contracted for the upholstery of a small easy chair to be cleaned, which had been previously addressed by another carpet cleaning/upholstery cleaning service, and was almost ruined. He spent time with the chair, getting it clean and fresh looking, beyond my expectations. I have already recommended your company to a family member, and have told them to ask for Zack. He was terrific.

Report a concern   November 28, 2018 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

You do a great job cleaning our carpets.

Report a concern   November 28, 2018 — Rated 0 out of 10 by B.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The worst part of the carpet while better is not clean. Your employee told me it was due to the carpet and could not do more.

Report a concern   November 28, 2018 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

Carpets are clean when you leave.

Report a concern   November 28, 2018 — Rated 9 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

Ease of schedule. I began filling it out online, but had to stop. I then finished via text.

Report a concern   November 28, 2018 — Rated 10 out of 10 by J.B.A. Zerorez Indianapolis
What do you like about our products and services?

Everything was great!

Report a concern   November 28, 2018 — Rated 10 out of 10 by Kelley Tashiro Zerorez Indianapolis
What do you like about our products and services?

My carpet is cleaner than ever and stays cleaner longer. The reps that have been to my house are über friendly and efficient. I won’t use another carpet cleaner ever again. Prices are competitive and I have no soap residue left behind.

Report a concern   November 28, 2018 — Rated 9 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Very efficient and representative very nice.

Report a concern   November 28, 2018 — Rated 9 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Easy scheduling, great customer service

Report a concern   November 28, 2018 — Rated 9 out of 10 by Besty Brunette Zerorez Indianapolis
What do you like about our products and services?

The stains came up and so did lots of clumps of dust/dirt that clearly improved things!!

Report a concern   November 28, 2018 — Rated 10 out of 10 by R.D. Zerorez Indianapolis
What do you like about our products and services?

Drying time
Prompt
Clean carpets

Report a concern   November 27, 2018 — Rated 10 out of 10 by Sam Evans Zerorez Indianapolis
What do you like about our products and services?

Great job. Very pleased. Tile looked great

Report a concern   November 27, 2018 — Rated 9 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

Services are done efficiently. Technician on time. No smelly cleaning solutions.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Gayle Evans Zerorez Indianapolis
What do you like about our products and services?

Nice professional employees, excellent tile and grout cleaning, quick drying carpet cleaning, reasonable pricing.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Sara Niazi Zerorez Indianapolis
What do you like about our products and services?

Punctuality, good work and profesystaff

Report a concern   November 27, 2018 — Rated 10 out of 10 by Linda E. O'Mara Zerorez Indianapolis
What do you like about our products and services?

We had a very nice experience with our Tech Eric Norton took his time and explained everything about the Iced Tea stain we were needing to get out he worked his magic and got it out . We were talking with him though out the cleaning and w e discovered Eric was the son of someone my husband had worked with for years . Small world! Eric was very polite and took very Good care of us and we were totally satisfied with his work. He is an asset to your company.Plese pass on the compliments to him for us.

Report a concern   November 27, 2018 — Rated 10 out of 10 by M.T. Zerorez Indianapolis
What do you like about our products and services?

I like how clean my carpets look when you are finished as well as the friendly technician.

Report a concern   November 27, 2018 — Rated 8 out of 10 by S.D. Zerorez Indianapolis
What could we do to improve?

Price was higher than expected

Report a concern   November 27, 2018 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

Carpets were very clean. Almost every spot came out. We have lived here for 5 years and have never had them cleaned so I wasn't sure what to expect. I was very happy and my expectations were exceeded. I liked that everything was just slightly damp and not soaking wet.

Report a concern   November 26, 2018 — Rated 10 out of 10 by B.O. Zerorez Indianapolis
What do you like about our products and services?

Great service and quick booking! Loved the end result!

Report a concern   November 26, 2018 — Rated 10 out of 10 by Jennifer Easterwood Zerorez Indianapolis
What do you like about our products and services?

Teven was our Service Professional and he was Awesome and done an Outstanding job. I rate him 100%! His product skills were very professional and explained everything at an expertises level. I definitely will recommend this company and him as well to my family and friends. Happy Holidays to all of you!

Report a concern   November 26, 2018 — Rated 10 out of 10 by J.U. Zerorez Indianapolis
What do you like about our products and services?

We still have a few spots that we noticed after the cleaning. Overall, I am very pleased with the work!

Report a concern   November 25, 2018 — Rated 10 out of 10 by Ted Westlund Zerorez Indianapolis
What do you like about our products and services?

excellent service. on time. excellent results.
happy with my selection of carpet cleaners.

Report a concern   November 25, 2018 — Rated 10 out of 10 by W.L. Zerorez Indianapolis
What do you like about our products and services?

Willingness to come back and re-service. Appreciate the non-use of chemicals in the cleaning process.

Report a concern   November 25, 2018 — Rated 10 out of 10 by Y.M. Zerorez Indianapolis
What do you like about our products and services?

Zerorez does a great job!!

Report a concern   November 24, 2018 — Rated 5 out of 10 by M.T.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Chemical smell too strong.


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