What our clients think of us!

Very pleasant young men did a decent job left carpets wetter than previous visits. Traffic pattern in living room was not addressed much.

Technician was friendly and explained the process before getting started.

Carpet and tile cleaning was fine. I inquired about cleaning a white wool rug and was told that the cleaning methods was safe and that all rugs were inspected and if they saw a problem would let me know . I talked to two different people about this mentioning I had never had it cleaned and was assured the methods were safe. Then before they took it I had to sign a wavier. The rug came back dingy yellow and the strands on the rug that were straight were puffy for lack of a better word, ruined. I would have expected a professional rug cleaning company to warn me if they thought they couldn't use your method on this rug, not sign a wavier protecting you and saying to myself ,tough luck sorry it didn't work out. I have had professional rug cleaning companies clean other rugs with no problem and didn't sign anything. The technician was very nice and did a good job with the carpet. Name removed

Great job on my furniture!

Nice clean scent, no spots left after drying like other carpet cleaning places. Very quick and professional.

Flexible on areas, easy to do business with online, on time as scheduled

we were disappointed that our carpets did not come out to be cleaner in the areas of high traffic (hallways, etc.). We liked Thomas as he was courteous and did his best.

Carpet cleaning is great. Not overly please with hardwood and tile cleaning.

Carpets looked better than expected and weren't 'crunchy' when Erik was finished. He also was very informative about what he was doing and made some recommendations.

timely, and did a very thorough job of cleaning the carpet

Really happy with how professional Zerorez is and what a good job they did.

I have already completed this survey one week ago,

Reps are always pleasant and knowledgeable :)

Great service, friendly and competent workers. My carpet looks great!!

We gentleman that cleaned our carpets gave 5 star service.

Safe, non-toxic and they work!

Your techs. How bright and nice my white 25yr. old carpet looks.
This is a deep plush carpet and it feels so soft for the first time in 16yrs..
You will be called again. And I have already told several friends of your product and excellent service. Thank you.

Hold to the quotes you provide at time of scheduling instead of trying to upsell or increase the price at time of service.

Very professional

Arrived on time. Very thorough. Pleasant employee.

Great service and great technicians!

I love that its quick easy and so clean and fresh smelling when its done...And it seems to stay clean soo much longer. The technician is always great explains everything and makes sure im happy

Tevin was professional and clear about his goal to provide satisfactory service.

Thomas was my technician and he was so professional. My carpets look great!

I like that there are no chemicals in the cleaning solutions. Your staff have always been professional and prompt to my scheduled appointments.

affordable, appears to be less chemicals

They arrived on time. Did the job, explained that the stain would not all come out. It's old carpet I was not expecting miracles. Carpet looked good and fluffy and dried in five hours.

The carpets are so clean and fresh. And it is easy to see that there is no residue left in them.

Great results, and was especially impressed with how well stains were removed. There were no bad odors, either, which made me feel comfortable having my daughter and pets home while the carpets were cleaned. Very pleased. Clifton was also great and very helpful!

Carpet looks good except by a chair that was not moved, technician didn't waste time in completing the job and overall it's not a bad job.