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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech was clean, polite and thorough
Clifton was great! Carpets looked great. Smells clean too!
We were not able to be home during the appointment. The carpets looked great after being cleaned, and we are happy. After the appointment, it would be helpful to hear from the technician about the two problem spots we mentioned beforehand.
My carpet looked absolutely disgusting after my puppy got seriously sick all over the house. After they left, it looked brand new again. I don’t even know how they got all the spots out!!!!
They will be coming back to do our upstairs soon! I cannot day enough good things about them and their work!
Quick, friendly and clean!
Carpet dries very fast. The employees are very friendly.
Chris was very helpful and prompt
You were early and quick and the carpets look great.
Friendly but professional service.
I didn't go in the room when it was wet so I couldn't get a good look until the next morning. The traffic areas didn't get clean and there were 3 or 4 very small and minor stains that weren't removed. My daughter who wanted to use your service noticed this immediately and was very disappointed. When I shampoo the carpet myself I get it clean but it was more work than I wanted to do at this time. This was in my living room where the carpet is fairly new. Thank for the opportunity to give feedback. If you want to treat the small stains and redo the traffic area I'd be happy for that. Thank you!
Tevin was the gentleman who did the carpet cleaning service. He was very honest and upfront. He was not pushy with add on services. He did a great job and was very professional.
Zack was fantastic! My carpet looks like new due to his attention to detail. I would highly recommend Zerorez! You will not be disappointed.
Great customer service and cleaning outcome was okay.
The treatment left such a perfumed smell I had to get rid of the couch. I don t feel I should have to pay the full $250 cost
Carpet always smells great and dries quick after cleaning! Service is always excellent!
Professional and knowledgeable.
Erik was very polite and explained the process. Prices just right.
Thomas was wonderful. If all technicians are that meticulous, Zerorez would have little competition.
Good job
My carpets look great and your staff is very professional.
It was so easy to schedule! They did a great job of explaining of everything and to clean 6 rooms in the house only took 6 hours. I loved that the black light was used before and after to show stains and the improvement.
LOVE your company, service and people!! The technicians I have had have been amazing! Super professional and nice....never feel under pressure to buy anything. Will keep coming back for sure!!!!!!
Great process, great service, great people.
Erik was very thorough in his explanation of services and did a great job cleaning the carpet. He listened well.
The absolute ease of scheduling and fairness of pricing. Jennifer and Clifton were very pleasant and professional. No pressure for extra services. Protected our home by using footsies and corner guards A very comfortable experience overall. Thank you
No chemicals
Tevin, your technician that provided our service was prompt, communicated his arrival and was professional, courteous and personable.
I was very satisfied with the results of the cleaning service.
Tech was great! He explained all my options and made solid recommendations. He was polite and on time.
You guys came out and fixed a few stains that didn’t lift the first time! Great customer service. As usual, Clifton was great!
Our carpets looked great and good customer service.