Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18802 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Stan Wenck Zerorez Indianapolis
What do you like about our products and services?

Technician was prompt, competent and cordial. He rendered good advice for future care of my carpet.

Report a concern   June 22, 2019 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

They came back and ran the fan to remedy a wet spot.

Report a concern   June 22, 2019 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Virtually no chemicals

Report a concern   June 22, 2019 — Rated 10 out of 10 by H.V. Zerorez Indianapolis
What do you like about our products and services?

Quality work and professionalism.
Tevin was top notch.
.

Report a concern   June 22, 2019 — Rated 10 out of 10 by G.W. Zerorez Indianapolis
What do you like about our products and services?

Process leaves my carpets like new

Report a concern   June 22, 2019 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Service was very informative, friendly and did a great job.

Carpets are old and in bad shape, he made them look 100x better

Report a concern   June 21, 2019 — Rated 10 out of 10 by Linda Stewart Zerorez Indianapolis
What do you like about our products and services?

Very thorough explaining the cleaning process and my options and very polite. Loved the results!

Report a concern   June 21, 2019 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Informative service personnel and great results. Thank you.

Report a concern   June 21, 2019 — Rated 10 out of 10 by Debbie Wilkison Zerorez Indianapolis
What do you like about our products and services?

Both times I've used Zerorez, I've been impressed with the curteous employees and the fact that they cover floors going to the carpeted areas and wear booties on their feet so not to track in your home. The young man was in and out in a short period of time and no mess left behind. Couldn't be happier!

Report a concern   June 21, 2019 — Rated 10 out of 10 by R.F. Zerorez Indianapolis
What do you like about our products and services?

My technician did a very thorough job and the carpet looks fantastic.

Report a concern   June 21, 2019 — Rated 7 out of 10 by M.K. Zerorez Indianapolis
What could we do to improve?

Can smell a few places on carpet where there is still pet urine smell.

Report a concern   June 21, 2019 — Rated 9 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

You guys do a great job getting my carpets clean!

Report a concern   June 21, 2019 — Rated 10 out of 10 by Jay Rigsby Zerorez Indianapolis
What do you like about our products and services?

Always punctual, professional, friendly, and thorough. Great company of people who do what they say they will do and treat customers with a servant's attitude.

Report a concern   June 20, 2019 — Rated 10 out of 10 by R.M. Zerorez Indianapolis
What do you like about our products and services?

No Chemicial residue
And Patric did a terrific job.!

Report a concern   June 20, 2019 — Rated 8 out of 10 by J.P. Zerorez Indianapolis
What could we do to improve?

Job well done, technician professional, polite and thorough. I wss well satisfied with the
total job performance.

Report a concern   June 20, 2019 — Rated 10 out of 10 by Janet McNeal Zerorez Indianapolis
What do you like about our products and services?

My basement furniture needed a thorough cleaning after some water damage. The water never touched the upholstery, but we need to make certain that it was thoroughly cleaned and free from contaminates. We were so please with the professionalism of the representative.
And, we are more than pleased with the cleaning and professionalism of the company.

Report a concern   June 20, 2019 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

Quick, efficient, very friendly

Report a concern   June 20, 2019 — Rated 10 out of 10 by Cathy Usher Zerorez Indianapolis
What do you like about our products and services?

A sincere effort is made to clearly communicate with process and timeline

Report a concern   June 19, 2019 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Your representative was careful and courteous and very efficient. I have used Zerorez 3 times now, and it is unique and wonderful. Since I am very sensitive to fragrances, the ability to achieve clean without a migraine or asthma is very very welcome.

Report a concern   June 19, 2019 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Very professional
Carpet looks great
Smells so clean !

Report a concern   June 19, 2019 — Rated 5 out of 10 by M.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

They put my furniture in my kitchen instead of just moving it forward and cleaning behind it and moving it back never had that done before. In doing this they had to of scooted it instead of picking it up they left two long scratch in my hard wood floor which my contractor said wood filler would just make it show up. And they didn't move one of our couches out I told them they didn't have to move the entertainment cabinet but I never said anything about the couch. I have found some spots on my older carpet which I understand but I used my john Deere's spot cleaner and got one out a lighten the other. The guys were nice and explained the protector and did put things back.

Report a concern   June 19, 2019 — Rated 10 out of 10 by M.F. Zerorez Indianapolis
What do you like about our products and services?

Professionalism. Quality of workmanship. Politeness. Punctual.

Report a concern   June 19, 2019 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Your service people are always very prompt, professional and thorough, and our carpets look and feel great!

Report a concern   June 19, 2019 — Rated 10 out of 10 by S.R. Zerorez Indianapolis
What do you like about our products and services?

Punctual efficient and polite
Quality good

Report a concern   June 19, 2019 — Rated 5 out of 10 by B.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Residue on tile floor. Not very zero.

Report a concern   June 19, 2019 — Rated 10 out of 10 by Heather Keller Zerorez Indianapolis
What do you like about our products and services?

Technician seemed very knowledgeable and the process was very clean ... thank you for taking the dirty water with you and not dumping it down my bath tub like other suppliers.

Report a concern   June 19, 2019 — Rated 10 out of 10 by Frieda Paul Zerorez Indianapolis
What do you like about our products and services?

Dries quickly doesn’t leave chemicals behind. Safe fit my puppies & me. Always do a great job. Couches came out better then I thought they could.

Report a concern   June 19, 2019 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Our technician, Tevin, did a fantastic job. He was knowledgeable and informative and, most importantly, did a great job. Thank you.

Report a concern   June 18, 2019 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Fast service smells great when they're done looks beautiful 😍

Report a concern   June 18, 2019 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Reasonable prices. Easy to schedule. Great results including difficult stains removed.


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