Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18802 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2019 — Rated 10 out of 10 by R.S. Zerorez Indianapolis
What do you like about our products and services?

The education, the grooming and then cleaning of the carpet. The men were polite, professional and groomed well. 😁

Report a concern   June 28, 2019 — Rated 10 out of 10 by S.N. Zerorez Indianapolis
What do you like about our products and services?

I am SO pleased with our carpet cleaning by Zerorez! We had dark spots on our carpet all the way across in front of my husband's recliner for YEARS & Thomas got 85-90% of them out! I can't tell you how pleased we are with the service we received from Zerorez! I had never heard of you until my sister tracked something tar-like thru their house & she called them - then she told me about them. I had always used Stanley-Steemer, but the last time they cleaned (?) our carpet, you couldn't even tell it after it dried & we were entertaining a few days later. I will NOT use them ever again, but will always call Zerorez! Thomas also got ALL THE OTHER SPOTS out - we are EXTREMELY PLEASED with Zerorez!!!!

Don & Name removed

Report a concern   June 28, 2019 — Rated 8 out of 10 by B.K. Zerorez Indianapolis
What could we do to improve?

More attention to spots.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Beth Roberts Zerorez Indianapolis
What do you like about our products and services?

Quinten was on time, respectful and kept me informed of the whole process. When he was finished, my sectional couch, area rug, both sets of stairs and my master bedroom looked amazing and smelled fresh and clean. Everything was dry in no time. Quinten did a great job and I would use Zerorez again

Report a concern   June 28, 2019 — Rated 10 out of 10 by Jason Blankenship Zerorez Indianapolis
What do you like about our products and services?

Service was great and carpet looks great!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Z.G. Zerorez Indianapolis
What do you like about our products and services?

Quick and easy. No wet carpets.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Charles Beasley Zerorez Indianapolis
What do you like about our products and services?

Carpets, wood floors, tile and grout get amazingly clean!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Tiffany Moore Zerorez Indianapolis
What do you like about our products and services?

The spot remover is amazing!! The staff are always very virtuous, informative, and thorough.

Report a concern   June 28, 2019 — Rated 10 out of 10 by R.W. Zerorez Indianapolis
What do you like about our products and services?

Very nice staff and they kept themselves very professional

Report a concern   June 28, 2019 — Rated 10 out of 10 by Dan McLaren Zerorez Indianapolis
What do you like about our products and services?

I would highly recommend Zerorez mainly because of your service guy Josh I have never had anyone to clean our carpets as well as he did he explained everything and took his time I didn't feel like he was rushing through like some of the carpet cleaning companies I've had great personality nice guy thank you so much for a great job.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Jeff Lowe Zerorez Indianapolis
What do you like about our products and services?

Quick and thorough. Excellent job

Report a concern   June 28, 2019 — Rated 9 out of 10 by T.M. Zerorez Indianapolis
What do you like about our products and services?

Cleaned very well. Our technician answered all our questions and was very personable

Report a concern   June 27, 2019 — Rated 10 out of 10 by R.E.C. Zerorez Indianapolis
What do you like about our products and services?

Efficient, courteous, knowledgeable staff, do a great job

Report a concern   June 27, 2019 — Rated 10 out of 10 by A.L. Zerorez Indianapolis
What do you like about our products and services?

Quality service

Report a concern   June 26, 2019 — Rated 10 out of 10 by V.T. Zerorez Indianapolis
What do you like about our products and services?

Natural cleaning and friendly technicians

Report a concern   June 26, 2019 — Rated 10 out of 10 by Laura Bradford Zerorez Indianapolis
What do you like about our products and services?

Very friendly and informative! I like that a bunch of soap isn’t used.

Report a concern   June 26, 2019 — Rated 10 out of 10 by Harold Adams Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   June 26, 2019 — Rated 0 out of 10 by S.A. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The technician was very nice,but my carpets especially in the dining room don't look any different than before. Also the price for service outside the Indy area are to high. Thank you
There is nothing to do to make things right.

Report a concern   June 26, 2019 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Staff is friendly and carpets are thoroughly cleaned.

Report a concern   June 25, 2019 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Timely. Courteous. Good job.

Report a concern   June 25, 2019 — Rated 10 out of 10 by Barbara Dubois Zerorez Indianapolis
What do you like about our products and services?

Your service was amazing, very professional, friendly, knowledgeable, and on time.
The results of cleaning our tile floor was the nest ever. So we shall be using you again.
So glad we found you.

Barbara Dubois

Report a concern   June 25, 2019 — Rated 10 out of 10 by Lindy Brown Zerorez Indianapolis
What do you like about our products and services?

James gave great service. Very knowledgeable & efficient!

Report a concern   June 25, 2019 — Rated 10 out of 10 by Hector Ramirez Zerorez Indianapolis
What do you like about our products and services?

I like the friendliness of my cleaner Nathan F. He was very knowledgeable of the product and walk through step by step of the cleaning of my carpets. Very happy with his work and would recommend him.

Report a concern   June 25, 2019 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

You get carpets clean, also on my tile floors you just use water like I ask you to do.

The tech I asked for came out but only because he saw that I was on someone else’s schedule. I would appreciate if you send the tech that I request. Since I know that person does a great job in cleaning.

Report a concern   June 24, 2019 — Rated 9 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

chicks on the right radio

Report a concern   June 24, 2019 — Rated 10 out of 10 by Linda Pope Zerorez Indianapolis
What do you like about our products and services?

Professional & very educational.

Report a concern   June 24, 2019 — Rated 7 out of 10 by L.O. Zerorez Indianapolis
What could we do to improve?

Overall, very satisfied. Technician was professional and explained process. Additional cost to treat pet stains and osors was excessive and made the cleaning $100 more than expected. Still have pet urine odor in bedroom that needs to be addressed.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Mary Kay Macri Zerorez Indianapolis
What do you like about our products and services?

Friendly fast they do a great job

Report a concern   June 23, 2019 — Rated 10 out of 10 by S.A. Zerorez Indianapolis
What do you like about our products and services?

My wife and I thought the technician was very nice and good; and it is because of him that we would use Zerorez in the future and tell others about Zerorez.

Report a concern   June 23, 2019 — Rated 10 out of 10 by Makayla Aubert Zerorez Indianapolis
What do you like about our products and services?

Loved it!! So quick and easy. Very nice and professional technician.


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