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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stephanie was wonderful. Very professional and kind.
Results and service provider.
Nothing, carpets look nice!
The technician was very informative. He was very professional and personable. I am pleased with the results.
Knowledgeable, quality customer service, and a commitment to guaranteed customer satisfaction. Well done.
Done well. Very pleasant and helpful
We used to own our own carpet cleaning company and we were very successful for over 24 years until retired. Used many carpet cleaning companies over the years and Zeroez has honestly been the best carpet cleaning company we’ve found. Their two step process can’t be beat anywhere. They even managed to get cat urine smell out of my carpets‼️‼️ This is very hard to do. Especially cat urine. Has unmistakable smell. Have been using for over three years now. Last time they came I had a woman show to do the work and was very skeptical as I know how hard it is to clean carpets if you are dong correctly. Well Stephanie did just as good as her male counterparts!! Way to go Steph. If anyone is looking for a good company
Zeroez is it. HONESTLY
Excellent results, knowledgeable technician. Overall great value.
Just an easy process. Very professional. Great reviews.
Service was so friendly and well done!
Our carpet looks great and I will tell everyone I can about your service.
Our technician was friendly, polite, professional and did a great job. He would be the reason I would recommend you to anyone else. His name was ___. Darn. I knew yesterday but today it hasn't popped back into my head -- yet. Starts with an A ... Not Adam or familiar name. Anyway, he was great.
Professional- soft clean carpet - reasonable price for service
Best services,knoledgeble servic men.
The quality of the work was great. I was disappointed that my appointment was scheduled from 9-11 and it wasn't until I called at 10:30 that I found out that no one would be at my house until after 11. I was pleased with the quality of the work, but not knowing when someone would show up until 2 days before my appointment and then having the person not show up during my confirmed appointment time makes me much less likely to use Zerorez in the future. I also had a scheduled appointment time that I made work for me and then had a voicemail the day before the appointment asking me to change the time. My carpet looks great but getting it to this point felt like more of a hassle than it was worth.
The carpeting looked brand new! Every spot came out clean. Workers were courteous and efficient. Carpet was almost dry by late evening. Everything smelled fresh and clean.
Technician very helpful did a great job cleaning the carpet house would highly recommend
professionalism, effective elimination of stains
We're an Organic Wellness Center & Spa in Carmel Indiana that really appreciates the incredible non- toxic cleaning power and healthy benefits of Zerorez Carpet Cleaning. All other companies we contacted would have poisoned our facility without even getting it clean. The world is so Blessed to have Zerorez available to us, but only if people call and make an appointment with them, Today!!!!
Ease of ordering.
Good deals.
VERY pleasant workers.
Conscientious products and business practices
No residue
Up front about costs
We had some small hiccups with scheduling, but overall the service was great! Everyone was very professional and the carpet cleaning turned out perfectly! Would recommend Zerorez to anyone!
The technician did a great job!! Very polite and professional
Scheduling was easy. I received timely updates on status and the job was handled at the scheduled time.
I was very happy with the results of my Zerorez carpets cleaning. They were very punctual, friendly and helpful. The specialist even went out of his way to take pictures of the results (as I wasn’t able to be home for the cleaning) and send them to me via my cell at work. Afterwards he locked the door and let himself out. Couldn’t ask for better results!
Carpet feels very clean and fresh. The associate that cleaned are carpet was very friendly and knowledgeable regarding the process.
Courteous, fast and wonderfully effective carpet cleaning! Came home to beautiful carpets. Looked brand new and my carpets are 20 years old!
WFMS
The service technicians were very personable and did an very good job. They clearly explained everything they did to my carpet and upholstery.
My only complaint is that the carpeting took much longer then 6 hours to dry. It really was not completely dry until the next morning.
Serviceman was very professional and carpets looked as good as I could have expected.
Quick dry and smells great!