- Phone: 317-388-5141
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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It's efficient and gets results.
On time and do a great job
Great service
I like that no chemicals are used, and the drying time is so short. My carpet looks great!
Carpet does not appear to have any residue. A few quarter size spots remain after being first pointed out. But last year those spots did not come out for a competitor either. Work completed pretty quickly by a one person worker.
Good job.
I choose Zerorez because they make our carpets & rugs look fantastic, without using soaps which can attract future dirt. I continue to choose Zerorez because their staff are courteous and professional.
Professional friendly late afternoon availability
Great and friendly customer service, out technician was thorough and knowledgeable on the fabric and how to clean each item. Would definitely recommend!
Prompt arrival after calling on the way. Great treatment on pet stain. Friendly tech. Quick work.
Prompt, efficient and professional. Will promote your company to all my friends who need this service.
The technician did a great job and was very friendly and personal.
I am very happy this time---great job and great employee!!!
Very professional and courteous. Called before arriving which was a huge help for me at the time! I have two large dogs, a cat, and a 6 year old grandson but Zerorez was able to bring my 6 year old carpet back to life and looking almost brand new again! Very reasonably priced and even had same day appointments! I am very pleased with Zerorez and would recommend them to anyone needing to extend the life of their carpet!
Bill did an excellent job. All hoses were clean and our house was protected from the hoses scratching a wall corner or furniture. Very pleased with the job!
Your service both on the phone and service personnel was very professional and honest about the cost and the work being done. I heard your advertisement on WIBC Two Chicks on the Right and you lived up to what they said about you. Thank you for a job well done.
nothing special and over priced. Asked about pet service - because yes we needed it but was not going to pay $500. to get my living room/hallway done.
Great service! Clean carpets, stains removed, reasonable price.
Noah did an excellent job. He explained everything in detail and made sure I was happy with results.
Eervice and tech, Noah, were very professional. Jack
Very customer oriented!! Love the professionals
zero-Rez has been here three times. Each time, the spots have gotten worse instead of better. We are very disappointed in the results. We have arranged to have a professional spot removal company come out.
Great service tech, carpets look great. Will be using again
I just think for how much I spent the spots shouldn’t come back this fast. This is the second time I tried your service.
Fast. Thorough. Effective.
Great service :)
I like that your cleaning technique doesn't leave behind residue to attract dirt so my carpets stay clean longer. Your technicians have always been very personable as well.
Quick, non toxic
Clean carpets and excellent customer service!! Tevin and his trainee Brandon are awesome!! Great young men working hard and providing excellent customer service!!! They should be examples to all young adults looking to start their careers and lives!! Hard work pays off and these two dudes are proving it! My only wish is that the media would pick up stories like this to show the rest of the city that there are young men (and women!!!!) doing great work!!!
My experience with zerorez had been nothing but fantastic!! They my the old carpets in my house look and smell great and I have 3 dogs!!!
I have already referred you guys to my mom and 2 other friends!!
Thank you!

The technician that came out was wonderful. John P. did a fantastic job. I had tried to cancel my appointment the night before and was disappointed when I was told it would cost $50 to reschedule. I was a bit upset about this, but John changed my opinion of Zeroez. He was very polite, accommodating, and super efficient. He did a great job