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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very professional and explained what he was going to do and the expected results. Happy with the outcome.
I noticed a difference after my carpets were clean and smelled good.
My carpets have never looked better. Smells great. I can’t believe all the little stains came up.
Tevin was very good at explaining why our pet spots were returning and then explained well the additional service that would be needed. He was able to stay and perform that service, which was very helpful. He was friendly and courteous.
First name removed
Too expensive
Thomas did a great job, and cleaned the carpet super well! Love the smell!
The guy who came did a wonderful job and made sure everything was clean. This was the best carpet cleaning I have ever had. He was great.
Love how clean our carpets are and no soapy residue!
Josh did a good job on the carpets. He was courteous and explained everything thoroughly, however it seems as though they dried funny and looks like multiple marks were on the floor and a stain returned. Perhaps it's just the way it dried but it doesn't look "cleaner" in that specific area. Other than that I would recommend due to timely and and courteous response as well as the process seemed quite fast (minus the 6 hours) it took to dry completely.
No chemicals
Always dependable and professional. Great company!
My carpets always turn out looking brand new!
Brandon did a great job today!
Clean carpets properly the first time. Did appreciate prompt response and agreement to clean carpets a second time.
Service very good , like able serviceman( Thomas ) CLEANING GOOD.
Our carpet looks so clean and no harsh chemicals.
Everyone was so kind! Work done & everything looked great!
Came on time. Got exactly what I asked for. Finished quickly and did not disappoint.
Nice scent and no residue
technician talked about stains on our carpets before he treated them and our carpets (so far) are looking almost brand new.
The technician did a good job and the carpet looked great. The pet urine odor I believe has been resolved (until she messes it up again). I wish that the carpet stayed looking like new a bit longer. The high traffic areas went right back to looking old after just a few days. Other than that, the carpet looked great.
Fantastic service, friendly technician. Showed up on time and worked hard to get my new house smelling fresh and clean.
Nice job!
ZeroRez was professional at all levels. Initial phone call, Scheduling the date of service, Calling 15 minutes prior to showing up, Home Service agent, Quality of service performed.
Great customer service.
All the details that is happing. Very nice service.
Ease of application, no odor and safe for all of our pets, including our large birds. The associate was very polite and respectful. Explained everything and did the job quickly and professionally
There professionalism and willing to take the time to find out what we needed done and to make sure that we where completely satisfied with the results
Demo that was provided was helpful before cleaning started, about of time taken to complete the job as well as for the carpets to dry was good and the provider was helpful and polite!
it really works
I loved the care that Thomas gave to my home; however I've made a report to the Better Business Bureau and filed a claim for fraud. It's not $139 as advertised.