Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 24, 2019 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Love how clean and fresh smelling the carpets are afterward.

Report a concern   April 24, 2019 — Rated 10 out of 10 by D.O. Zerorez Indianapolis
What do you like about our products and services?

Very professional, friendly and efficient service. Great quality job on our carpets.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Lori McKeever Zerorez Indianapolis
What do you like about our products and services?

Carpets turned out great and Thomas was very informative and professional!

Report a concern   April 24, 2019 — Rated 10 out of 10 by Cheryl Murray Zerorez Indianapolis
What do you like about our products and services?

The demo of their product speaks for itself. You can see how the dirt disappears with their product. Tevin, the tech, was professional and respectful of my house. They are a little more pricey than other companies, but I like the fact their is

Report a concern   April 24, 2019 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Very quick and good result. Tevin was amazing ๐Ÿ˜๐Ÿ˜๐Ÿ˜

Report a concern   April 24, 2019 — Rated 0 out of 10 by B.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

4 rooms, a hallway & 15 stairs & he was done within 3 hours?? black spots in master bedroom were coming up out of carpet with my fingernail after he left. if they came up that easily, why wasn't he able to suck them out with wand? felt like he went way to quickly, could've gone over certain areas at least a couple more strokes & gotten the carpet cleaner.
He was very polite & professional, just in a hurry,(in my opinion), & didn't do as good a job as he could've.
Started my cleaning business by shampooing carpets in 1994, you continue to go over & over & over carpets til water is coming back up clean, not still dirty.

Report a concern   April 24, 2019 — Rated 10 out of 10 by Julie Olovich Zerorez Indianapolis
What do you like about our products and services?

I like that you just use water to clean carpets and furniture and not chemicals that can leave residue. Erik did a fabulous job! I will request him again. He was so very professional and courteous.

Report a concern   April 24, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Gets carpet and upholstery clean! Very professional

Report a concern   April 24, 2019 — Rated 6 out of 10 by A.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The person I requested didn't show up. I could have reschedule. No test area was done, the grout wasn't as light in the traffic areas as I would have liked.

Report a concern   April 24, 2019 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Thomas was very cordial and worked to finish the task in a timely manner. He did a great job, yes I would recommend this service to my friends.

Report a concern   April 23, 2019 — Rated 8 out of 10 by J.G. Zerorez Indianapolis
What could we do to improve?

The company considers stairs to be 13 steps, I would suggest extending that to 15.
$50 to deodorize a small office seems excessive. Outside of those things, the appt. went well.

Report a concern   April 23, 2019 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

Punctuality,professionalism technician Clifton
goes above and beyond to please client
Good representative of the company

Report a concern   April 23, 2019 — Rated 10 out of 10 by Mindy Turpen Zerorez Indianapolis
What do you like about our products and services?

Your technicians are professional, efficient and I love the way my carpet and furniture look after they have been cleaned.

Report a concern   April 23, 2019 — Rated 10 out of 10 by Erin Conrad Zerorez Indianapolis
What do you like about our products and services?

The technician was honest and did a very thorough job on my carpets and upholstery. He didn't charge me for one of the chairs because he couldn't get a particularly set stain out. I would definitely use Zerorez again.

Report a concern   April 22, 2019 — Rated 9 out of 10 by M.S. Zerorez Indianapolis
What do you like about our products and services?

Our technician, Quenton, was courteous, professional and attentive to our questions and concerns. He got answers to all our questions, and treated our wool/acrylic area rug appropriately after checking with his manager. He applied the carpet protectant as an add-on service even though it kept him over our scheduled time, and he did the whole job with a great attitude.
Please share our compliments with him!

Report a concern   April 22, 2019 — Rated 10 out of 10 by B.P. Zerorez Indianapolis
What do you like about our products and services?

It smelled so good and it was so fast!!

Report a concern   April 22, 2019 — Rated 10 out of 10 by A.F. Zerorez Indianapolis
What do you like about our products and services?

The person who did our carpets explained everything in detail so we could understand how zerorez worked and is different from the rest. He was very thorough and kind!

Report a concern   April 22, 2019 — Rated 10 out of 10 by M.C. Zerorez Indianapolis
What do you like about our products and services?

Prompt, friendly service. AMAZING!!!

Report a concern   April 22, 2019 — Rated 10 out of 10 by Amanda Spaulding Zerorez Indianapolis
What do you like about our products and services?

The young man whom cleaned the couch @ Titus Dentistry- Carmel was exceptionally nice and explained everything before beginning the cleaning. He included the chairs in the front lobby @ no additional cost! They needed the cleaning worse than the couch! Thank you!!

Report a concern   April 22, 2019 — Rated 10 out of 10 by Ron Bass Zerorez Indianapolis
What do you like about our products and services?

Your service was on time. My carpets turned our very clean, very little residual moisture.
Your rep was provided answers to all my questions.

Report a concern   April 21, 2019 — Rated 10 out of 10 by Chris Gaalema Zerorez Indianapolis
What do you like about our products and services?

Very though professional service. Pleased with the end result.

Report a concern   April 21, 2019 — Rated 10 out of 10 by E.G. Zerorez Indianapolis
What do you like about our products and services?

Great customer service. Excellent job with my carpets.

Report a concern   April 21, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Drives fast & leaves no residue.

Report a concern   April 21, 2019 — Rated 10 out of 10 by C.O.B. Zerorez Indianapolis
What do you like about our products and services?

On time.. clean.. easy to dry.
Good prices!

Report a concern   April 21, 2019 — Rated 10 out of 10 by S.B. Zerorez Indianapolis
What do you like about our products and services?

Simple. Professional

Report a concern   April 20, 2019 — Rated 10 out of 10 by T.K. Zerorez Indianapolis
What do you like about our products and services?

Your service technicians are always curious and so professional... Iโ€™ve spread the word to my friends!! The carpets dry quickly and feel great!

Report a concern   April 20, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Very friendly and they do a good job

Report a concern   April 20, 2019 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Expedient, courteous, thorough. I am very pleased with the value of the service!

Report a concern   April 20, 2019 — Rated 10 out of 10 by Gwen Alexander Zerorez Indianapolis
What do you like about our products and services?

Service was on time, very informative and the floor looks great.

Report a concern   April 20, 2019 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

This carpet cleaning company gets my carpet cleaner than the other companies.


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