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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, friendly and efficient service. Great quality job on our carpets.
Carpets turned out great and Thomas was very informative and professional!
The demo of their product speaks for itself. You can see how the dirt disappears with their product. Tevin, the tech, was professional and respectful of my house. They are a little more pricey than other companies, but I like the fact their is
Very quick and good result. Tevin was amazing ๐๐๐
4 rooms, a hallway & 15 stairs & he was done within 3 hours?? black spots in master bedroom were coming up out of carpet with my fingernail after he left. if they came up that easily, why wasn't he able to suck them out with wand? felt like he went way to quickly, could've gone over certain areas at least a couple more strokes & gotten the carpet cleaner.
He was very polite & professional, just in a hurry,(in my opinion), & didn't do as good a job as he could've.
Started my cleaning business by shampooing carpets in 1994, you continue to go over & over & over carpets til water is coming back up clean, not still dirty.
I like that you just use water to clean carpets and furniture and not chemicals that can leave residue. Erik did a fabulous job! I will request him again. He was so very professional and courteous.
Gets carpet and upholstery clean! Very professional
The person I requested didn't show up. I could have reschedule. No test area was done, the grout wasn't as light in the traffic areas as I would have liked.
Thomas was very cordial and worked to finish the task in a timely manner. He did a great job, yes I would recommend this service to my friends.
The company considers stairs to be 13 steps, I would suggest extending that to 15.
$50 to deodorize a small office seems excessive. Outside of those things, the appt. went well.
Punctuality,professionalism technician Clifton
goes above and beyond to please client
Good representative of the company
Your technicians are professional, efficient and I love the way my carpet and furniture look after they have been cleaned.
The technician was honest and did a very thorough job on my carpets and upholstery. He didn't charge me for one of the chairs because he couldn't get a particularly set stain out. I would definitely use Zerorez again.
Our technician, Quenton, was courteous, professional and attentive to our questions and concerns. He got answers to all our questions, and treated our wool/acrylic area rug appropriately after checking with his manager. He applied the carpet protectant as an add-on service even though it kept him over our scheduled time, and he did the whole job with a great attitude.
Please share our compliments with him!
It smelled so good and it was so fast!!
The person who did our carpets explained everything in detail so we could understand how zerorez worked and is different from the rest. He was very thorough and kind!
Prompt, friendly service. AMAZING!!!
The young man whom cleaned the couch @ Titus Dentistry- Carmel was exceptionally nice and explained everything before beginning the cleaning. He included the chairs in the front lobby @ no additional cost! They needed the cleaning worse than the couch! Thank you!!
Your service was on time. My carpets turned our very clean, very little residual moisture.
Your rep was provided answers to all my questions.
Very though professional service. Pleased with the end result.
Great customer service. Excellent job with my carpets.
Drives fast & leaves no residue.
On time.. clean.. easy to dry.
Good prices!
Simple. Professional
Your service technicians are always curious and so professional... Iโve spread the word to my friends!! The carpets dry quickly and feel great!
Very friendly and they do a good job
Expedient, courteous, thorough. I am very pleased with the value of the service!
Service was on time, very informative and the floor looks great.
This carpet cleaning company gets my carpet cleaner than the other companies.

Love how clean and fresh smelling the carpets are afterward.