- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks new when the cleaning is complete. Thomas is always polite and very helpful. He knows how to address problem areas and leaves the house the way he found it. I highly recommend Zero Rez.
The gentleman that you sent did a great job.
Customer service, cleaning, and care for our property were excellent.
Adonis was Very professional, knowledgeable, and on time. Most companies cannot manage being on time!!! A++++ no regrets with this company!
your service and your product
Excellent in quality of work. Thomas is an excellent technician. He and his assistance are very courteous and professional. The carpets look almost new. Highly recommended.
No harsh chemicals... / had a nice carpet cleaner guy / + passed the word on to my neighbors 👍...
Stephanie was amazing. She listened to my concerns and did what it took to get the job done. Everything was explained so well, no hidden charges or surprises. I will be recommending to everyone!
The workers came on time, did a great job of cleaning some stubborn spots, and were cordial. It didn’t take long to dry and I’m very pleased with their work. First name removed
Service was very good as was the results !
Clifton did an amazing job explaining the services before he did them. He was polite and our carpets look fabulous! He reached out to us prior to arrival and was very accommodating to our needs. Zerorez will be getting our business in the future! Great job!
Quick pick up. Great customer service and price.
I was Especially impressed with the cleaning of the top of the carpet prior to water use and extradition. I found your WORKERS very personable And conscientious. I would like to thank them both for the job they did in my home I am a real estate investor. Hoskins Investments. I will definitely pass your name around thank you for your service and may you have a very blessed weekend
All was well until I learned the price of having my 8' x 10' wool carpet cleaned--price was way much more than I paid by another cleaner in Columbus, OH. Otherwise, workers did fine, carpets are clean.
Easy to book online, service tech was friendly and courteous.
My carpet looks great. The stains came out and the carpet dried fast.
Your service was great and workmanship outstanding, but I hated to see that the price we paid was cut in half the day after the service.
The technician was outstanding and explained everything prior to cleaning the carpet.
Friendly staff, quality work, on time
Very professional & timely!
Thank you!
Carpet looked great not to wet
Technician was on time and professional. Job was completed and carpets looked great.
great job!
Service was great. I do have one request. It’s been a week since the carpet was clean and I have some spots reappearing. Can somebody please call me and see about coming out and looking at these spots.
Clifton was very thorough and very informative. I look forward to having him come back and finish the rest of my house.
Tevin and Stephanie make a good team even if Stephanie was in training. She did a good job. Tevin is a good teacher will used them again. Will have to flip a coin to see which one I will ask for. They did a good job and took their time..
I love the ease of scheduling my services to be done via the phone or online. My carpets look, feel and smell clean. We have a dog and a cat that I don’t need to worry about chemicals getting on their paws and making them sick. The technicians are friendly and very respectful in my home.
Tec was on time, nice, clean, and made observations without trying to obviously upsell me. After he finished the first room, I went from a 3 room deal to doing the entire house. The work upsells itself.
Richard was nice and very honest and the grout looks great!

My usual technician is Eric and he is always friendly and helpful with any issues my carpet may have. It’s always left extra clean and soft👌🏻