Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2019 — Rated 9 out of 10 by A.N. Zerorez Indianapolis
What do you like about our products and services?

Very clean, no residue

Report a concern   April 20, 2019 — Rated 9 out of 10 by J.J.N. Zerorez Indianapolis
What do you like about our products and services?

Where able to get out some old stains and made it look 99% better then before

Report a concern   April 20, 2019 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

Good professional service and excellent job cleaning our church carpet. Your employee was very careful,and did a great job. We are telling all our parishioners about your company. Thank you!

Report a concern   April 19, 2019 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Service was excellent. The young man that clean the carpet was polite and thorough

Report a concern   April 19, 2019 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

Quick great service.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Cicely Hart Zerorez Indianapolis
What do you like about our products and services?

The services are very professional and the technician called ahead and arrived on time.

Report a concern   April 19, 2019 — Rated 10 out of 10 by Kenneth Jones Zerorez Indianapolis
What do you like about our products and services?

Free clean and non chemicals.

Report a concern   April 18, 2019 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

No cleaners left in the carpets.

Report a concern   April 18, 2019 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

They are very professional and back up their service.

Report a concern   April 18, 2019 — Rated 10 out of 10 by Shauna Lahrman Zerorez Indianapolis
What do you like about our products and services?

Amazing customer service and work! Carpets are fluffy and soft and smell wonderful! Worth every penny!

Report a concern   April 18, 2019 — Rated 6 out of 10 by H.B. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I would have like to see the black light test after the cleaning was done to prove that the dog urine had been cleaned as promised. There are still some very tough/hard spots on the carpet where it took a lot longer to dry and feels like heavy chemical buildup.

Report a concern   April 17, 2019 — Rated 10 out of 10 by Susan Kirk Zerorez Indianapolis
What do you like about our products and services?

My carpet looked brand new after cleaning. Eric and office staff was so nice and very professional, I would use zeroez again.

Report a concern   April 17, 2019 — Rated 9 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

The carpet was clean and fresh

Report a concern   April 17, 2019 — Rated 10 out of 10 by M.J. Zerorez Indianapolis
What do you like about our products and services?

The gentleman that came to our house was professional and knowledgeable!
Carpets look great!

Report a concern   April 16, 2019 — Rated 10 out of 10 by J.D. Zerorez Indianapolis
What do you like about our products and services?

Professionalism and results!

Report a concern   April 16, 2019 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

very friendly. did a great job.

Report a concern   April 16, 2019 — Rated 10 out of 10 by Jeanette Lawson Zerorez Indianapolis
What do you like about our products and services?

Zerorez cleaned our carpets and did a great job! Our house looks great!!

Report a concern   April 16, 2019 — Rated 10 out of 10 by Elisa Tacshwer Zerorez Indianapolis
What do you like about our products and services?

I love how clean my carpet is when you are done and the protection on the carpet makes dog accident clean up so easy!

Report a concern   April 15, 2019 — Rated 10 out of 10 by J.L. Zerorez Indianapolis
What do you like about our products and services?

My carpets look very very clean in the technician who came was very nice to deal with.

Report a concern   April 15, 2019 — Rated 8 out of 10 by K.S. Zerorez Indianapolis
What could we do to improve?

I got a call hours before my schedules appointment saying the technician had finished a job early and wanted to know if we were ready to do things earlier. When I said we weren't ready the lady asked me how early could they come and I said 11-11:30.

However, the technician did not arrive until 8 minutes past our scheduled window time. I even called an hour prior and the lady could not get ahold of the technician. So, while we are enjoying our clean carpets, the technician was later than expected even after finishing a job early and we were frustrated sitting around waiting with no idea when he would arrive.

Report a concern   April 15, 2019 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

I liked that this was quick, easy, and without the typical chemical smell involved from other services. Overall, a good experience.

Thank you!

Report a concern   April 15, 2019 — Rated 9 out of 10 by Tina Montgomery Zerorez Indianapolis
What do you like about our products and services?

I do think your service is top notch. I was a little disappointed that your odor treatment isn't. Paying$250 extra for that service and hearing my husband say he can still smell pet is disappointing.

And although I think I did the right thing, my cost was doubled by the time the tech finished. The scheduler should review costs and options more thoroughly.

Report a concern   April 15, 2019 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

Your staff is very professional and knowledgeable. I find when you clean carpet over Stanley steamer you truly get the stains out.

Report a concern   April 15, 2019 — Rated 7 out of 10 by C.R. Zerorez Indianapolis
What could we do to improve?

The person was great who did my carpet. However, it has been 2 weeks and there is a clear "striping" of my carpet. I presume that some areas may simply have been cleaned deeper than others. That was the only issue that I had. Thanks

Report a concern   April 15, 2019 — Rated 10 out of 10 by Tracy Oconnor Zerorez Indianapolis
What do you like about our products and services?

I have used Zerorez for years. They get the carpets cleaner than their competitors.

Report a concern   April 15, 2019 — Rated 10 out of 10 by Stephanie Tuller Zerorez Indianapolis
What do you like about our products and services?

Tevin was the absolute best ever!!! Everything you want when someone is coming tonto you’re home. My carpets look and smell amazing!!! We have pets and didn’t opt for the pet stuff but he was able to explain every single question I had. Very nice polite and respectful. Will for sure be using this service for now on.

Report a concern   April 14, 2019 — Rated 10 out of 10 by E.M. Zerorez Indianapolis
What do you like about our products and services?

Quality of the cleaning, quick dry, no odor

Report a concern   April 14, 2019 — Rated 9 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

Clean smell after carpets are finished

Report a concern   April 14, 2019 — Rated 9 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Excellent work. The cleaning always makes my basement carpet way cleaner and smell better.

Report a concern   April 14, 2019 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Your employee Sean was on time and was very helpful when it came time for me to decide what pet odor treatment would be best for my apartment. He throughly checked each room for stains and did an excellent job overall. The carpet looks great and the smell is completely gone. I definitely look forward to using Zerorez again in the future.


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