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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Where able to get out some old stains and made it look 99% better then before
Good professional service and excellent job cleaning our church carpet. Your employee was very careful,and did a great job. We are telling all our parishioners about your company. Thank you!
Service was excellent. The young man that clean the carpet was polite and thorough
Quick great service.
The services are very professional and the technician called ahead and arrived on time.
Free clean and non chemicals.
No cleaners left in the carpets.
They are very professional and back up their service.
Amazing customer service and work! Carpets are fluffy and soft and smell wonderful! Worth every penny!
I would have like to see the black light test after the cleaning was done to prove that the dog urine had been cleaned as promised. There are still some very tough/hard spots on the carpet where it took a lot longer to dry and feels like heavy chemical buildup.
My carpet looked brand new after cleaning. Eric and office staff was so nice and very professional, I would use zeroez again.
The carpet was clean and fresh
The gentleman that came to our house was professional and knowledgeable!
Carpets look great!
Professionalism and results!
very friendly. did a great job.
Zerorez cleaned our carpets and did a great job! Our house looks great!!
I love how clean my carpet is when you are done and the protection on the carpet makes dog accident clean up so easy!
My carpets look very very clean in the technician who came was very nice to deal with.
I got a call hours before my schedules appointment saying the technician had finished a job early and wanted to know if we were ready to do things earlier. When I said we weren't ready the lady asked me how early could they come and I said 11-11:30.
However, the technician did not arrive until 8 minutes past our scheduled window time. I even called an hour prior and the lady could not get ahold of the technician. So, while we are enjoying our clean carpets, the technician was later than expected even after finishing a job early and we were frustrated sitting around waiting with no idea when he would arrive.
I liked that this was quick, easy, and without the typical chemical smell involved from other services. Overall, a good experience.
Thank you!
I do think your service is top notch. I was a little disappointed that your odor treatment isn't. Paying$250 extra for that service and hearing my husband say he can still smell pet is disappointing.
And although I think I did the right thing, my cost was doubled by the time the tech finished. The scheduler should review costs and options more thoroughly.
Your staff is very professional and knowledgeable. I find when you clean carpet over Stanley steamer you truly get the stains out.
The person was great who did my carpet. However, it has been 2 weeks and there is a clear "striping" of my carpet. I presume that some areas may simply have been cleaned deeper than others. That was the only issue that I had. Thanks
I have used Zerorez for years. They get the carpets cleaner than their competitors.
Tevin was the absolute best ever!!! Everything you want when someone is coming tonto you’re home. My carpets look and smell amazing!!! We have pets and didn’t opt for the pet stuff but he was able to explain every single question I had. Very nice polite and respectful. Will for sure be using this service for now on.
Quality of the cleaning, quick dry, no odor
Clean smell after carpets are finished
Excellent work. The cleaning always makes my basement carpet way cleaner and smell better.
Your employee Sean was on time and was very helpful when it came time for me to decide what pet odor treatment would be best for my apartment. He throughly checked each room for stains and did an excellent job overall. The carpet looks great and the smell is completely gone. I definitely look forward to using Zerorez again in the future.

Very clean, no residue