- Phone: 317-388-5141
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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nathan was great & very informative.
Chemical free, very respectful of my home and property making sure nothing was damaged or dirtied.
The service rep was very personable and fast.
I appreciated the thoroness of the service. Also, the technician explained everything, including costs, before starting. Really good outcome.
Clifton was quick, and he got the stains out.
About three weeks later you came back out to get a fresh stain out. He was able to get the stain out easily.
You arrive on time, thank you for arriving on time getting the job done and being professional.
Great service and very good technician,
Quick drying. No film left behind. Good for pets
My technician was very through. He explained everything very well. My carpets looked very nice after he finished.
Tevin was terrific! Great experience!
The technician Josh was very professional and explained everything in detail. My carpets are 14 years old and they have never looked better!
Our tech, Nathan, was personable, informative, and efficient. He was thorough in removing stains and did a great job. Our home smells so fresh and the carpets are soft and new-looking. Thank you!
Professionalism, friendly, detailed and always on time. Great company and staff.
Jay Rigsby
St. Luke's United Methodist Church
Very polite and knowledgeable
I really need to speak with someone about your tech dropping fluids on our freshly redone new hardwood floors and causing the stain/clear coat to be removed. Our hardwood floors had only been done one week so they were not able to have water on them for long periods of time. We really need to talk with someone at your facility to see if you guys can fix this or if we need to speak about you paying for our past hardwood flooring company to repair the issue the tech created. Our carpet is amazing after the cleaning but our hardwood is now in an extremely horrible shape for only being fixed one week and two days ago. Please have someone call me and the tech that did my floors because he knows about this issue and mentioned putting something in notes about it. He said that you guys have people who might be able to help with this issue so I wanted to reach out to you first before going any other route....... Please reach out to me later today or sometime tomorrow after 11:30 So I can get this fixed. We just spent $3500.00 on sanding and refinishing our floors. Phone number removed.
I like the work ethic of your cleaners, especially Thomas Bunnell, if I have his name correct. No stopping, no hurry, just constant and consistent going forward until the job is done. No panic, no drama, just cleaning. Thank you.
The cleaning technician arrived on time and did a fantastic job. The price was fair and I am very pleased with how my carpet looks!
Our service was quick and friendly!
Great service, clean carpets and our technician was very respectful of our home. Would definitely recommend Zerorez to others!
It is very good and the techs are good also.
Everytime I have Zerorez come out the staff is very nice and personable. They all do their job very efficiently and doesn't take alot of time. The cleaning solution really takes away some old dirt stains. There is one thing I think should be changed. When you send confirmation of customers appointment you should give them a special notice about tips for the service tech guy. It kind of comes up on the tablet right in front of the service tech. That is an awkward moment for the tech and the customer.
It was quick, the carpet looked good when it was done, and the drying time was fast.
The stains do not come back
Josh was great and explained options and the cleaning process very well. Would use again!
The service was quick professional and we where very happy with how clean the carpets turned out.
The process was so easy. From booking online all the way up to the time the technician came to our house - I always felt informed. The customer service throughout was awesome, too! Our floors looks great!
Our service technician was awesome! He was very friendly, polite, Punctual and thorough! We would definitely recommend you again.
The reasons I continue to hire Zerorez for carpet cleaning is they make the scheduled window for arrival, the service person is always cordial and thorough in their work, and the means by which the cleaning is done is by far more complete and satisfactory than any other method I've tried.
I would definitely recommend Zerorez above any other local company or method.
GH in Indianapolis
OUr technician was great, a hard worker and involved me in every decision.
👍
We always receive the finest work and will continue to call. Easy appointments, great follow up, expert application, on time, precall for arrival, quick dry, courteous and prompt service. Kudos to “Erik” (again)😊