Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 22, 2019 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Impressed with the demonstrations and explanations given by Tevin. Carpet looks good.

Report a concern   May 22, 2019 — Rated 10 out of 10 by L.M. Zerorez Indianapolis
What do you like about our products and services?

Great Technicians. knowledgeable, pleasant and confident. Beyond pleased with the results, especially how soft the carpet is. Had serious residue related stains from using a Bissel Pet Erase vacuum and Zerorez did the trick. Next level :)

Report a concern   May 22, 2019 — Rated 10 out of 10 by Marcia Patton Zerorez Indianapolis
What do you like about our products and services?

Erik my service technician is prompt, courteous, neat in appearance and works hard. He reminds you of the quality service and satisfaction to be met by Zerorez and wants you to feel completely happy and satisfied! I could go on and on as I have used this carpet cleaning service and the same technician for a few years now and always completely satisfied. My carpets and furniture look revitalized and smell nice and clean!
I highly recommend the services of Zerorez and give them a 10 and thumbs up!
Thanks Zerorez for being top notch and having great technicians!

Report a concern   May 22, 2019 — Rated 10 out of 10 by K.T. Zerorez Indianapolis
What do you like about our products and services?

Efficient & kept me up to speed on how the cleaning was looking

Report a concern   May 22, 2019 — Rated 10 out of 10 by John Shircliff Zerorez Indianapolis
What do you like about our products and services?

Our carpets look great. They did a great job of letting me know when they would arrive. The tech was very professional and knowledgeable. Overall great experience!

Report a concern   May 21, 2019 — Rated 10 out of 10 by D.N. Zerorez Indianapolis
What do you like about our products and services?

Great service

Report a concern   May 21, 2019 — Rated 10 out of 10 by G.F. Zerorez Indianapolis
What do you like about our products and services?

Great communication and Eric was AWESOME

Report a concern   May 21, 2019 — Rated 10 out of 10 by B.J. Zerorez Indianapolis
What do you like about our products and services?

We thought we needed new carpeting. But now it looks almost new. We couldn’t be more pleased!

Report a concern   May 21, 2019 — Rated 10 out of 10 by Florence Belcher Zerorez Indianapolis
What do you like about our products and services?

On time, very through and professional.

Report a concern   May 21, 2019 — Rated 10 out of 10 by N.F. Zerorez Indianapolis
What do you like about our products and services?

Good results and operators are personable.

Report a concern   May 21, 2019 — Rated 10 out of 10 by T.W. Zerorez Indianapolis
What do you like about our products and services?

The service is good and the technicians want to be sure you are satisfied with their work and that it was done satisfactorily.

Report a concern   May 21, 2019 — Rated 5 out of 10 by J.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I had high hopes for this carpet cleaning, but I am not sure that it was worth the price...not sure if i got all that I was quoted.

Report a concern   May 20, 2019 — Rated 10 out of 10 by Barbara Feeney Zerorez Indianapolis
What do you like about our products and services?

Our technician did an amazing job. The carpets looked so clean!

Report a concern   May 20, 2019 — Rated 0 out of 10 by S.J. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I talked with Andy and still and still will never use or refer anyone to your company.

Report a concern   May 20, 2019 — Rated 7 out of 10 by A.K. Zerorez Indianapolis
What could we do to improve?

More thorough communication earlier on for prep. More than one day's notice via email.

Report a concern   May 20, 2019 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Brought my carpet back to life . Great professional service . I will definitely use them again .

Report a concern   May 20, 2019 — Rated 10 out of 10 by Dawn Leathers Zerorez Indianapolis
What do you like about our products and services?

Very happy with the service and Tech

Report a concern   May 20, 2019 — Rated 10 out of 10 by James Linville Zerorez Indianapolis
What do you like about our products and services?

Your tech did a great job. She was there right at 8:00. My wife and I was amazed at how good the carpet looked after she was done. I didn't think the stains in the carpet would come out like they did. The chair and ottoman look like they are brand new. I am a broker in Real Estate. I will definitely recommend to my clients that they use you before they replace carpeting.

Report a concern   May 20, 2019 — Rated 10 out of 10 by Jim Hopper Zerorez Indianapolis
What do you like about our products and services?

Clean and spots removed and the dogs don’t puke after carpet has been cleaned as they have in the past! Also not a lot of residue left in carpet.
All this and very fast.

Report a concern   May 19, 2019 — Rated 10 out of 10 by Michael Davis Zerorez Indianapolis
What do you like about our products and services?

We were the first customer on Saturday which was wonderful. Quinten called to let us know he was on his way. He was prompt and frankly, the most respectful, informative and detailed individual we have ever had since using your service. He took extra care ensuring the work he performed was quality driven and that our carpet looked fantastic Your product is great and your staff (Quinten) was outstanding. We will be calling again. Thank you!

Report a concern   May 19, 2019 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

No chemicals were used

Report a concern   May 19, 2019 — Rated 10 out of 10 by A.W. Zerorez Indianapolis
What do you like about our products and services?

Friendly and knowledgeable tech - Richard Listen 360).

Report a concern   May 19, 2019 — Rated 10 out of 10 by Dana Matthews Zerorez Indianapolis
What do you like about our products and services?

Our couch looks and smells great! Tevin was even able to get out the fur that had woven into the fabric of the couch!!!

Report a concern   May 18, 2019 — Rated 10 out of 10 by Kristian Stevens Zerorez Indianapolis
What do you like about our products and services?

Fair price for service

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.C. Zerorez Indianapolis
What do you like about our products and services?

A little expensive on the stairs, but tech was great.

Report a concern   May 18, 2019 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

My carpets dried very quickly and they were clean and soft. The service was fast and the tech was very friendly and thorough.

Report a concern   May 18, 2019 — Rated 8 out of 10 by J.R. Zerorez Indianapolis
What could we do to improve?

The cleaner did not show us a test spot, explain the process or how it works, talk about fiber protection or the 30 day guarantee, or do a walkthrough at the end.

Report a concern   May 18, 2019 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Very friendly and did a good job

Report a concern   May 17, 2019 — Rated 8 out of 10 by A.L. Zerorez Indianapolis
What could we do to improve?

Prices are a bit high but we loved our technician

Report a concern   May 17, 2019 — Rated 10 out of 10 by P.G. Zerorez Indianapolis
What do you like about our products and services?

Communication regarding arrival time was excellent, and Clifton was a professional, polite representative of your business who did a great job. Only praise for the experience


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