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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have used Zerorez two times. Both technicians were professional and did a thorough job of cleaning our carpets and upholstery. We will continue to hire Zerorez in the future. This is a well run company.
Our carpet always looks like its brand new after Zerorez comes. Any pet stains or spills disappear. Highly recommend
We were very pleased with the man that came
What i like most are the respectful, polite technicians that we had this time. They did a great job and were exceptionally nice young men.
Everything was great
Friendly staff and my carpet looks great!
The tech was prompt for appointment time. He worked quickly and did a fabulous job.
I have already submitted and favorable comment. why are you sending me another request
The fact that the cleaning is very good without the excessive moisture.
Your people were very much on time and extremely polite and well mannered.
The tech did a good job. I will have the company out again.
Excellent, as always
We have contracted Zerorez to clean carpet at our home several times and have been pleased with the results. Clean carpet but with no residue. Stains have been addressed well also. Now considering using Zerorez at my office.
I like that there are no chemicals and that the workers were thorough and fast.
Professional and efficient. Adonis was courteous and hardworking. Thanks for the great cleaning.
Best carpet cleaning. Carpet looks great.
Great service and professional staff!
I like that no chemicals are used and I like that I can see the dirt coming up out of my carpet rather than being suppressed down into it.
I chose Zerorez to clean my apartment carpets as I was about to move out. I chose them over the standard company that the apartment promoted even though I had to pay a little more. I had read the reviews and knew they also had specific pet treatment options. The apartment had told me a month or 2 prior that they didn’t expect me to get my pet deposit back, however following my cleaning, pet treatment, and spot treatment, I was able to get back my full deposit. They were worth the money!
No chemicals
I scheduled you to clean my parents condo and then my house. They were on consecutive days. The condo went fine a couple of miscommunications but acceptable. I told 3 people I needed to leave at 5. The tech called me at 5:30 pm to head to my house. I was not home.
Then on Tuesday your office called me 3 times. I was at work and each time sent it to my voicemail. The third time I answered long enough to tell your rep this was not a good time.
I was a little surprised he kept calling and did not leave a voicemail.
Always on time. Eric was great
Some corners of the carpet didn’t get cleaned, and the wall got scuffed with the machine and took off some paint.
I love that my carpets are so clean and safe for my dogs!
Everything
Happy with your company
Great communication from the time I set the appointment to the time the technician appeared.
Very thorough explanation of the services, including costs.
Service Technician was great. It was the second time he has cleaned our carpets in 15 months.
Service was very good. Carpet looks great. I will continue to use Zerorez.
The young girl that cleaned my carpets was very professional and knowledgeable. My carpets look great and I will be using Zerorez again and would highly recommend them'
Not very good
Friendly and knowledgeable technician. Did great job cleaning my carpets