Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 14, 2019 — Rated 8 out of 10 by M.L. Zerorez Indianapolis
What could we do to improve?

I am very impressed with the cleaning job and how much better my carpet looks! I am just disappointed the dog smell came back the next day.

Report a concern   June 14, 2019 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

I like the fact that there is no residue left behind and there is the ability to have the tile floors cleaned with no harsh chemicals. The process is safe, smooth and simple. Our new home smells great!

Report a concern   June 14, 2019 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

Clean, smells good, doesn't feel crunchy and isn't super wet.

Report a concern   June 13, 2019 — Rated 10 out of 10 by Jon Carmin Zerorez Indianapolis
What do you like about our products and services?

Once again Zerorez did a fantastic job on our carpet and tile. Clifton was professional and prompt. Thank you for the great work!

Report a concern   June 13, 2019 — Rated 10 out of 10 by R.G. Zerorez Indianapolis
What do you like about our products and services?

No chemicals. Zerorez does an awesome job!!!

Report a concern   June 13, 2019 — Rated 7 out of 10 by C.J. Zerorez Indianapolis
What could we do to improve?

Have a bigger screen for check out than a personal phone... and don’t have technician ask for tip. Also better prices for area rugs. My 100$ area rug shouldn’t cost 200$ to clean

Otherwise happy with services.

Report a concern   June 13, 2019 — Rated 10 out of 10 by Timnah Masariu Zerorez Indianapolis
What do you like about our products and services?

Easy to book. On time. Friendly staff. Carpet looks great!

Report a concern   June 13, 2019 — Rated 8 out of 10 by M.D. Zerorez Indianapolis
What could we do to improve?

When I call to ask for service (as a repeat customer), it shouldn’t be a challenge to “find me in the system”. When setting up the service, I indicate “I don’t want pet protectant.....I don’t want........i just want a standard cleaning”. Therefore, when the technician comes to the house, I shouldn’t need to answer these questions again. The product is fantastic. I’m always pleased. But sometimes I struggle with the people that I need to interact with. That shouldn’t be the case.

Report a concern   June 13, 2019 — Rated 10 out of 10 by Rickey Dorn Zerorez Indianapolis
What do you like about our products and services?

Gooooood job!

Report a concern   June 13, 2019 — Rated 10 out of 10 by A.R. Zerorez Indianapolis
What do you like about our products and services?

Thanks for the friendly service.

Report a concern   June 13, 2019 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Got the job done

Report a concern   June 12, 2019 — Rated 10 out of 10 by L.W. Zerorez Indianapolis
What do you like about our products and services?

I was very pleased with the work that the technician did. He was very knowledgeable about Zerorez.

Report a concern   June 11, 2019 — Rated 10 out of 10 by Richard Bell Zerorez Indianapolis
What do you like about our products and services?

They did an outstanding job.

Report a concern   June 11, 2019 — Rated 9 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

The service was great, and the result seems great (it’s only day 2). My one criticism is that the schedule—we were booked for 3-6 pm window, had my husband come home early to watch the little ones, and ZeroRez showed up close to 6:30.

Report a concern   June 11, 2019 — Rated 9 out of 10 by T.C. Zerorez Indianapolis
What do you like about our products and services?

Reliable, honest, great clean!

Report a concern   June 11, 2019 — Rated 0 out of 10 by R.L.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Had a person here last Monday 6/3 to give us a quote. He measured and said we would hear something form his supervisor/Mngr. NO EMAIL has been received. Called Monday 6/1019 morning and spoke to a C/S rep she was looking into it and would let me know. Now 24 hours later NO response or email. Not good C/S!

Report a concern   June 11, 2019 — Rated 10 out of 10 by Mark Kowal Zerorez Indianapolis
What do you like about our products and services?

You guys have been very good to work with. Your team has been friendly and committed to doing a great job. I really appreciate that attitude and willingness to make my carpets look fantastic. thank you for that!

Report a concern   June 10, 2019 — Rated 10 out of 10 by Chelsie Hatoway Zerorez Indianapolis
What do you like about our products and services?

As usual, Thomas did a great job. He is so professional and polite, we will continue requesting him for our appointments. Thomas was also working with a trainee, (Lucas?), and he did a great job as well.
This was the first time we had the stairs cleaned and I am glad we chose to mix that into the rotation. On a move forward basis, we will have our stairs cleaned at least 1x year. We always love the quality of work from Zero Rez and the lack of chemicals on our carpets!

Report a concern   June 9, 2019 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

My carpet was very clean and staff very professional

Report a concern   June 9, 2019 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

Cleaned very well

Report a concern   June 9, 2019 — Rated 10 out of 10 by Mark Steenbarger Zerorez Indianapolis
What do you like about our products and services?

Visible difference of cleaning and dries quickly without fear of saturating my pad below the carpet. Works well with us in scheduling and made it right when they had to reschedule us. The technician came in his day off to help.

Report a concern   June 8, 2019 — Rated 10 out of 10 by J.E. Zerorez Indianapolis
What do you like about our products and services?

Great job! We will definitely use again.

Report a concern   June 8, 2019 — Rated 10 out of 10 by B.Y. Zerorez Indianapolis
What do you like about our products and services?

Good results in reasonable time. Thank you.

Report a concern   June 8, 2019 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Prompt service. Very professional and my floors look great.

Report a concern   June 8, 2019 — Rated 10 out of 10 by M.A. Zerorez Indianapolis
What do you like about our products and services?

You brimg your own water and take it back with you,,,floors are so much cleaner and fresher...dries pretty fast. Your employees are very exceptional

Report a concern   June 8, 2019 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

I really like the fact it was chemical free and the fast drying time.

I have to mention how professional Tevin was.

Report a concern   June 7, 2019 — Rated 10 out of 10 by Linda Greene Zerorez Indianapolis
What do you like about our products and services?

Zerorez does a quality job and stands behind their service. Thank you!

Report a concern   June 7, 2019 — Rated 10 out of 10 by Elizabeth Sutherlin Zerorez Indianapolis
What do you like about our products and services?

Very professional and a great product. Tevin is Avery good employee. Can't say enough about him!

Report a concern   June 7, 2019 — Rated 10 out of 10 by L.S. Zerorez Indianapolis
What do you like about our products and services?

They guys were fast, courteous, and professional. They did an outstanding job.

Report a concern   June 7, 2019 — Rated 10 out of 10 by D.Y. Zerorez Indianapolis
What do you like about our products and services?

No carpet residue, and very nice technician


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