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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that there is no residue left behind and there is the ability to have the tile floors cleaned with no harsh chemicals. The process is safe, smooth and simple. Our new home smells great!
Clean, smells good, doesn't feel crunchy and isn't super wet.
Once again Zerorez did a fantastic job on our carpet and tile. Clifton was professional and prompt. Thank you for the great work!
No chemicals. Zerorez does an awesome job!!!
Have a bigger screen for check out than a personal phone... and don’t have technician ask for tip. Also better prices for area rugs. My 100$ area rug shouldn’t cost 200$ to clean
Otherwise happy with services.
Easy to book. On time. Friendly staff. Carpet looks great!
When I call to ask for service (as a repeat customer), it shouldn’t be a challenge to “find me in the system”. When setting up the service, I indicate “I don’t want pet protectant.....I don’t want........i just want a standard cleaning”. Therefore, when the technician comes to the house, I shouldn’t need to answer these questions again. The product is fantastic. I’m always pleased. But sometimes I struggle with the people that I need to interact with. That shouldn’t be the case.
Gooooood job!
Thanks for the friendly service.
Got the job done
I was very pleased with the work that the technician did. He was very knowledgeable about Zerorez.
They did an outstanding job.
The service was great, and the result seems great (it’s only day 2). My one criticism is that the schedule—we were booked for 3-6 pm window, had my husband come home early to watch the little ones, and ZeroRez showed up close to 6:30.
Reliable, honest, great clean!
Had a person here last Monday 6/3 to give us a quote. He measured and said we would hear something form his supervisor/Mngr. NO EMAIL has been received. Called Monday 6/1019 morning and spoke to a C/S rep she was looking into it and would let me know. Now 24 hours later NO response or email. Not good C/S!
You guys have been very good to work with. Your team has been friendly and committed to doing a great job. I really appreciate that attitude and willingness to make my carpets look fantastic. thank you for that!
As usual, Thomas did a great job. He is so professional and polite, we will continue requesting him for our appointments. Thomas was also working with a trainee, (Lucas?), and he did a great job as well.
This was the first time we had the stairs cleaned and I am glad we chose to mix that into the rotation. On a move forward basis, we will have our stairs cleaned at least 1x year. We always love the quality of work from Zero Rez and the lack of chemicals on our carpets!
My carpet was very clean and staff very professional
Cleaned very well
Visible difference of cleaning and dries quickly without fear of saturating my pad below the carpet. Works well with us in scheduling and made it right when they had to reschedule us. The technician came in his day off to help.
Great job! We will definitely use again.
Good results in reasonable time. Thank you.
Prompt service. Very professional and my floors look great.
You brimg your own water and take it back with you,,,floors are so much cleaner and fresher...dries pretty fast. Your employees are very exceptional
I really like the fact it was chemical free and the fast drying time.
I have to mention how professional Tevin was.
Zerorez does a quality job and stands behind their service. Thank you!
Very professional and a great product. Tevin is Avery good employee. Can't say enough about him!
They guys were fast, courteous, and professional. They did an outstanding job.
No carpet residue, and very nice technician

I am very impressed with the cleaning job and how much better my carpet looks! I am just disappointed the dog smell came back the next day.