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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, courteous, knowledgeable staff, do a great job
Quality service
Natural cleaning and friendly technicians
Very friendly and informative! I like that a bunch of soap isn’t used.
Everything
The technician was very nice,but my carpets especially in the dining room don't look any different than before. Also the price for service outside the Indy area are to high. Thank you
There is nothing to do to make things right.
Staff is friendly and carpets are thoroughly cleaned.
Timely. Courteous. Good job.
Your service was amazing, very professional, friendly, knowledgeable, and on time.
The results of cleaning our tile floor was the nest ever. So we shall be using you again.
So glad we found you.
Barbara Dubois
James gave great service. Very knowledgeable & efficient!
I like the friendliness of my cleaner Nathan F. He was very knowledgeable of the product and walk through step by step of the cleaning of my carpets. Very happy with his work and would recommend him.
You get carpets clean, also on my tile floors you just use water like I ask you to do.
The tech I asked for came out but only because he saw that I was on someone else’s schedule. I would appreciate if you send the tech that I request. Since I know that person does a great job in cleaning.
chicks on the right radio
Professional & very educational.
Overall, very satisfied. Technician was professional and explained process. Additional cost to treat pet stains and osors was excessive and made the cleaning $100 more than expected. Still have pet urine odor in bedroom that needs to be addressed.
Friendly fast they do a great job
My wife and I thought the technician was very nice and good; and it is because of him that we would use Zerorez in the future and tell others about Zerorez.
Loved it!! So quick and easy. Very nice and professional technician.
Technician was prompt, competent and cordial. He rendered good advice for future care of my carpet.
They came back and ran the fan to remedy a wet spot.
Virtually no chemicals
Quality work and professionalism.
Tevin was top notch.
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Process leaves my carpets like new
Service was very informative, friendly and did a great job.
Carpets are old and in bad shape, he made them look 100x better
Very thorough explaining the cleaning process and my options and very polite. Loved the results!
Informative service personnel and great results. Thank you.
Both times I've used Zerorez, I've been impressed with the curteous employees and the fact that they cover floors going to the carpeted areas and wear booties on their feet so not to track in your home. The young man was in and out in a short period of time and no mess left behind. Couldn't be happier!
My technician did a very thorough job and the carpet looks fantastic.
Can smell a few places on carpet where there is still pet urine smell.

Cleaned very well. Our technician answered all our questions and was very personable