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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
GREAT SERVICE. GREAT JOB WOULD HIGHLY RECOMMEND ZEROREZ
You deep cleaned my carpets and John did a very thorough job. Greatly appreciate his hard work.
We originally scheduled for 5 rooms (3 bedrooms, an office, and the stairs), but they didn't even clean the office and just left without saying anything. The rooms that they did clean were done well, but was disappointing to not have all of the rooms cleaned that we scheduled for.
No harsh chemicals is a good beginning point for me to choose Zerorez. My technician was very informative in discussing how the treatment works, the condition of my carpet, and how to maintain it so it lasts for years. I like seeing the dirty water so I know it’s working. It dried quickly.
Safe for pets, children. Effective cleaning of stains and years of wear. Prompt service. Professional staff. Reasonable price
We like the fact that there aren't chemicals to be concerned about when our young grandchildren play on our newly-cleaned carpet.
The service tech was prompt, courteous and very nice to work with...
Our carpets are much cleaner and they dried very quickly.
Our experience with Zerorez was fantastic and so was our technician, Matt F. He was professional, efficient and explained each step of the process. Our carpets, couch, and rugs look great! We also really like the environmentally friendly process. We have already recommended Zerorez and Matt to 3 people.
There DOES seem to be a residue on the carpet. It’s the first time I noticed this. My carpet feels chalky.
Job has always been completed to our satisfaction. Techs have been willing to work on an area over again to get the desired result.
The trial spot cleaning made a big difference in the decision to use Zerorez along with the very competitive price. Your crew managed to bring an older area of carpeting back to life.
Thank you!
Pam
Your products are very good and your service is also very good.
Tevin is as good as it gets! He thoroughly explains the process and does whatever he can to get results. I will always use him for any job and highly recommend him and ZeroRez.
The service was very straightforward and fast. I liked the online booking and availability.
Quentin D Did an incredible job. So professional and so sweet! He was also very patient with all my concerns. His partner was a gem as well. Will for sure be using zerorez again, and recommending them to a couple others that I know are looking for similar services!
Very courteous, thorough and informative techs. Love the lack of residues and quick drying.
Brandon did a wonderful job and I highly recommend him and Zerorez.
The technicians were professional and personable and explained the service and what they would do to clean the carpet. Carpet drying time was very quick - only the hallway was not completely dry within 5 hours. And the carpet looks great! Thank you to, Quentin and Tyler!
I felt for the amount of money I paid to have my area rug cleaned, it should have been more thorough. The gentleman was great but it took him less than 20 mins. The price should have been much lower for it. I could have gotten 3 rooms cleaned for under $100 which makes no sense to me.
Our family room carpet looked the brightest it's looked in a long time Thank you.
Your service is very good and I like the finish product .
It really did everything it advertised. I would have been fine if it did half of what it said, but now, I feel spoiled because everything was perfect. Also, the technicians I had were amazing, courteous, and informative. Thank you, Zerorez.
Perfect service every time!
I liked the promptness and the courteousness of Brandon- my technician. He explained everything well and did a very thorough job.
Some of the tile didn't get as clean as other areas. We also now have an issue with the bathroom door hitting the tile when it opens. That never happened before.
We were able to get prompt service which was super important since we had somewhat of a cleaning emergency on our hands. Our service associate was very polite, detailed, described the entire process and gave a demonstration. He seemed to care about doing a good job and I was very happy with the outcome.
Cleaning feels and looks extra clean.
Cleans well!
The service was wonderful. Professional and good.
Friendly staff and fresh smelling carpets.
Technician was professional and on time. He worked very efficiently. And the results are fantastic!