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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
John, was great. Would use him again.
Very good cleaning of furniture and carpet. Courteous and pleasant technician.
Quinton was awesome
Josh was great! I had been ill, and it had been very long since it had been cleaned! I have a cat now and he explained and showed me what he had brought up!!!! Yuck. I haven’t sneezed once since he fixed everything. Thanks to all of you! 🙏🏼😉💕👌
Almost didn’t rebook Zerorez based on my last experience, which was not a good one.
Thank you
Technician was knowledgeable and worked hard.
Great job
I love the fact that you don't use harsh chemicals (or any chemicals at all!) and that afterwards, the carpet is not "crunchy" and there is no smell. It's wonderful for people like me who are sensitive to chemicals.
Great service
Friendly staff that is well knowledgeable about product and process. Attention to tough spots.
My expectations were high, couldn't get some areas very clean. On the lightly soiled areas, they came out very clean.
Quality and Efficient
So quick and easy and looks great!
On time, courteous, friendly & quick!
This was our 2nd time using them, will use them again!
FIrst time to use ZeroRez - works great! Nice and clean, very capable and friendly technician who explained everything to us about how it works. Josh was our technician - highly recommended! He did a carpet and a sofa for us.
The technician that came out was extremely friendly and professional.
Adonis was the specialist who cleaned and protected the carpet and upholstered chair for my home. He was professional and careful. I am most pleased with the result.
Both gentlemen that I’ve had were very knowledgeable about their job. Afterward my dogs allergies weren’t acting up. My carpets felt clean. I would highly recommend
No chemical smell. Quick to dry
Fast, clean, no strong chemical smell, dries quickly.
Technician was respectful, nice, thorough and considerate.
Zerorez is always on time and stays in the window of time promised. I was worried about a pet smell from previous owners, and he was able to talk me through best options and his recommendation. The pet odor is gone, and my basement smells like a new home.
We have a 4 year old couch that had stain protector on it-after it was cleaned I felt like the couch was cleaner however I didn’t feel that the cleaning penetrated any deeper then the top layer-we had a couple of light stains but they are still there. We also had 4 dining table chairs cleaned but none of the stains are gone. Also after the man who cleaned the furniture left I went in to look at the sofa and there was dried water stains on the floor which I found surprising. I just didn’t feel that the cleaning penetrated deep enough.
Your prices are very expense
This was the second experience we’ve had with Zerorez, and it won’t be the last. Thanks Zerorez.
Our associate was great! Communicated well and got the job completed very efficiently.
Everyone at Zerorez was courteous and knowledgeable. Our carpets look great
I know the master bedroom had traffic but it honestly doesn't look like any stain came out. I have an appt for you to come back this Saturday. Hopefully it can look better.
Fast, affordable, and VERY CLEAN! James did a fantastic job, was prompt, friendly, and knowledgeable.
Thanks!
Adonis was professional, efficient, effective, and pleasant.
Did a wonderful job getting coffee stains out. Great job from Tevin