What our clients think of us!

Timely. Good communication. Friendly representative.

You aim to please.

Matt cleaned our ceramic tile & grout and it looks brand new!! He was very courteous & professional!

Brandon Major was the BEST

It must be made perfectly clear that the $50.00 up charge for Pet Smell Neutralizer is per room.

Excellent customer service.

The carpet did not seem clean in some places.

John was very conscientious. It was obvious he cared about doing a good job. We were very pleased with his work and attitude. He's a good man and a good representative o your company.

Dan was our carpet cleaner and he is just FANTASTIC!! He had a long day before even getting to us, and really took his time and did a great job. He should win an award!!
My only issue is with the 'front desk' - and this is really just a 'training' issue.. I realize there are windows of time to expect a person to arrive, and sometimes that gets delayed due to unforseen requirements from a previous customer, but when our 2 hr 'time slot' passed, we were told several times "20 minutes" when that wasn't true at all. We ended up calling 3 times before getting an honest answer.

Great employes great product

The job was done quickly, the rep was very polite and when I vacuumed the next day there was very little residue or dirt left.

Prompt, courteous technicians and products did a nice job cleaning carpets

Great customer service and carpet was very clean and very wet

excellent service

My only complaint is that my stair steps were so wet that the took 2-1/2 days to dry out. The main carpet took about 10 hours.

Nathan did a great job......ty

I was very impressed with the service, results were amazing. I will absolutely use you again

I do have an issue and that is the operator was very late getting to me (I had also been moved from my assigned time). When he finally arrived, he apologized and explained that the customer ahead of me added on more rooms. I realize he could not refuse her request (even though it was rude and uncalled for). I fully intend to use you again BUT, when I call and am issued an appointment time, I WILL NOT agree to have my time changed and if someone ahead of me adds on rooms, I am done

You always do a great job, very professional

Zerorez saved us from having to replace our carpet after a foul pet accident. We tried everything to get rid of the odor to no avail. Zerorez came in and saved the day! Thank you Zerorez!!

No chemical smell and my carpet looks pretty darn good.

2 hr window, 30 min advance call, very polite and carpet looks great

you can clean in both directions as in 90 degree pattern across first direction on reduce nap overlaps. First name removed

We like the 3 step process. It makes sense and seemed to do a better job then the standard carpet shampoo type cleaning. We are on the second day and no stains are peeking through like when we used other providers.

We also genuinely like the technician, Dan. He was quiet mannered, polite, professional and educated in his product.

Great service and staff

Technician was friendly and professional, worked quickly and didn't hard sell me on any extra products. And he did a great job.

Great quality- carpets look great!

Your employee did a great job. He was polite, knowledgeable, and had a super personally. We will use your company again because of all the reasons mentioned above.

An excellent job done, quickly. Completely satisfied, our rug looks new.

Thomas did an excellent job as usual!

Very efficient.Was much better than person I had a few years ago. Good at explaining. Took his time did not hurry. But was not wasting time. very informative. Would like to have him next time..