Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18281 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 26, 2019 — Rated 10 out of 10 by Mary Lee Zerorez Indianapolis
What do you like about our products and services?

Amazing! Great service and my carpets look brand new!

Report a concern   July 26, 2019 — Rated 10 out of 10 by C.M. Zerorez Indianapolis
What do you like about our products and services?

Josh was very professional, courteous, and did a wonderful job. Our carpets look and feel amazing.

Report a concern   July 26, 2019 — Rated 10 out of 10 by J.H. Zerorez Indianapolis
What do you like about our products and services?

Overall a great experience. The technician was prompt friendly and efficient. Carpets look great !

Report a concern   July 26, 2019 — Rated 10 out of 10 by Shannon Funke Zerorez Indianapolis
What do you like about our products and services?

Really good service. Quick and efficient. Technician Noah was very knowledgeable and thorough!

Report a concern   July 26, 2019 — Rated 10 out of 10 by R.C. Zerorez Indianapolis
What do you like about our products and services?

GREAT SERVICE ON TIME DID GREAT CLEANING.

Report a concern   July 25, 2019 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

Carpets always look and feel very clean. Your technicians are very professional and friendly.

Report a concern   July 25, 2019 — Rated 10 out of 10 by M.K. Zerorez Indianapolis
What do you like about our products and services?

I was happy with the service.

Report a concern   July 25, 2019 — Rated 10 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

The young man did a great job

Report a concern   July 25, 2019 — Rated 10 out of 10 by C.N. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great, dries quickly, tech is friendly

Report a concern   July 25, 2019 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Quick, clean and super results

Report a concern   July 25, 2019 — Rated 10 out of 10 by D.J. Zerorez Indianapolis
What do you like about our products and services?

It did a great job, and I love the citrus aroma it leaves in the house.
Mike was thorough explaining what and how the process would be done. He was on time and professional.

Report a concern   July 25, 2019 — Rated 10 out of 10 by Martha Brusda Zerorez Indianapolis
What do you like about our products and services?

Service was excellent and your employee went the extra mile to finish the job even if he had to stay a little later to get it done. A very good worker!!

Report a concern   July 25, 2019 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

The team and customer service has been nothing but terrific!!!

Report a concern   July 25, 2019 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

It’s pet and people friendly. It dries quickly and there’s no residue.

Report a concern   July 25, 2019 — Rated 7 out of 10 by C.M. Zerorez Indianapolis
What could we do to improve?

Tech was friendly and respectful which is good. Service seemed high priced for what we got. We spent $450 for a few rooms, one which our cat urinated in it. We had treated the spot with an enzmy when it happened. The tech explained the service well, told us it would take out the treatment and any residual smells. It took a few days to dry, once it dried the carpet was crusty and the smell has not gone away. It may have enhanced it actually.
The other rooms are good from the treatment.
For the extra cost of the treatment I would have thought it wouldn't have crusty carpet or the smells.

Report a concern   July 25, 2019 — Rated 6 out of 10 by C.D. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Over all a good job-however some of the stains are shadowing back....Maybe a redo in August when I get back from vacation.

Report a concern   July 24, 2019 — Rated 10 out of 10 by Fama Hanson Zerorez Indianapolis
What do you like about our products and services?

Carpet did not stay damp long and smelled clean. the worker was thorough and good at doing his job

Report a concern   July 24, 2019 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

works great!

Report a concern   July 24, 2019 — Rated 10 out of 10 by C.R. Zerorez Indianapolis
What do you like about our products and services?

Courteous and professional technician, Adonis. Did his best to remove difficult stains. Had hoped for a better result, but he is a carpet cleaner, not a magician.

Report a concern   July 24, 2019 — Rated 10 out of 10 by Norman Brown Zerorez Indianapolis
What do you like about our products and services?

We always receive the finest work and will continue to call. Easy appointments, great follow up, expert application, on time, precall for arrival, quick dry, courteous and prompt service. Kudos to “Erik” (again)😊

Report a concern   July 24, 2019 — Rated 10 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Nathan was great & very informative.

Report a concern   July 24, 2019 — Rated 10 out of 10 by A.C. Zerorez Indianapolis
What do you like about our products and services?

Chemical free, very respectful of my home and property making sure nothing was damaged or dirtied.

Report a concern   July 24, 2019 — Rated 9 out of 10 by V.N. Zerorez Indianapolis
What do you like about our products and services?

The service rep was very personable and fast.

Report a concern   July 24, 2019 — Rated 10 out of 10 by Teresa Colson Zerorez Indianapolis
What do you like about our products and services?

I appreciated the thoroness of the service. Also, the technician explained everything, including costs, before starting. Really good outcome.

Report a concern   July 24, 2019 — Rated 10 out of 10 by P.C. Zerorez Indianapolis
What do you like about our products and services?

Clifton was quick, and he got the stains out.
About three weeks later you came back out to get a fresh stain out. He was able to get the stain out easily.
You arrive on time, thank you for arriving on time getting the job done and being professional.

Report a concern   July 24, 2019 — Rated 10 out of 10 by P.F. Zerorez Indianapolis
What do you like about our products and services?

Great service and very good technician,

Report a concern   July 24, 2019 — Rated 10 out of 10 by G.G. Zerorez Indianapolis
What do you like about our products and services?

Quick drying. No film left behind. Good for pets

Report a concern   July 23, 2019 — Rated 10 out of 10 by L.K. Zerorez Indianapolis
What do you like about our products and services?

My technician was very through. He explained everything very well. My carpets looked very nice after he finished.

Report a concern   July 23, 2019 — Rated 10 out of 10 by H.K. Zerorez Indianapolis
What do you like about our products and services?

Tevin was terrific! Great experience!

Report a concern   July 23, 2019 — Rated 10 out of 10 by S.G. Zerorez Indianapolis
What do you like about our products and services?

The technician Josh was very professional and explained everything in detail. My carpets are 14 years old and they have never looked better!


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