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based on 18282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Josh was incredibly transparent and professional. We chatted about what was cost effective and what made sense for my long term plans. 10/10 would highly recommend
Great service tech, very friendly and knowledgeable. My carpets look so much better! I would have them again.
Friendly, knowledgeable and fast!
We have new stains that weren't present or noticeable before the carpets were cleaned
Zerorez team did a great job. The worked hard, fast, and effectively.
I am very satisfied. I will highly recommend you guys to my friends and family.
Ethan excellent! He explained everything. He was clean and the equipment was clean and he wore the booties, will use again
Noah was very thorough. The carpet looks so much better!
Care they take
Brandon our technician was on time, friendly, and efficient! Our carpet looks great, and we are so happy you were able to squeeze us in before a party at our home this weekend!
First of all no I did an excellent job he was professional and polite and got right to work and explained everything. He did an excellent job and cleaned up behind him. I am very impressed and will use you guys again and again
Carpet felt really clean! No gross smell of chemicals afterwards. Dried quickly!
They are fast, efficient and thorough!
Quick.
Carpets were very clean and the stairway looked like new. This is always something I look for because it seems to be the hardest place to clean. Noah did an outstanding job and was very friendly.
I have already recommended Zerorez on Nextdoor
Nathan did a great job cleaning our older dirty carpet. He was able to get several stains out.
Carpet stains reappeared after drying
No comment.
Good service. Professional individual doing the work.
Eric was on time, explained all processes and worked with me to get what my carpet needed at the best available price.
I love that Zerorez doesn't use harsh chemicals that can trap dirt and allergens or cause irritation. Everyone from Customer Care to the Technician were very personable and knowledgeable. I was walked through the entire process. I also love how quick Customer Care contacted me and had us scheduled for an appointment the same week. I highly recommend Zerorez.
I appreciate the straight up honest opinion about my carpet. They tell me how it is and what to expect. They told me there were a few more things they could do to help eradicate the pet stains but...they were honest told me it would cost a lot and they wouldn't know where to begin. They did a great job and I will just budget to have this done again in 4 months!!!
Quick, careful employees, and no sticky residue,
This is the second time to use Zerorez. I have been very pleased with the results each time
Customer service went above and beyond. One of the owners of the company personally called me and listened to a small problem with a cleaning. He made sure a tech came out to my house the next morning and took care of the problem. I can see why Zerorez was named by the Indianapolis Star as the top company to have your carpet cleaned!
Matt did it again! Everything looks wonderful. It is so nice seeing and smelling the clean carpet. You guys keep up the good work!
Jan Schildmeier, Indianapoliis
Good product/equipment. Good staff.
Seem to clean very well.
We loved the honesty of what products were used. The quick dry time was amazing!