- Phone: 317-388-5141
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based on 18282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had some stains on our family room rug from life with 3 little boys under 3 years! Now it’s all clean. Tevin, our Zerorez representative, was polite and efficient in cleaning the rugs. He clearly explained options for carpet protection and others services from the company. Thank you for excellent carpet cleaning
I feel it is cleaner than other cleaners that I have used.
Efficient and reasonable
The technician, Josh, was very honest and thorough and explained everything. My couches and carpet are smelling nice and fresh. Everything dried very quick and wasn't crunchy.
Clean and clean smelling
Technician Josh worked really hard and made our 20 year old carpet look great. I highly recommend Zerorez.
Trustworthy and clean staff, timely, polite, love no chemicals and great customer service!
Friendly staff that gets the carpet very clean.
They were here when they said they'd be and got the job done faster than they said they would. The carpet dried relatively quickly and it all came out very well
The 1st technician we had was still real green & needed more training- carpets were worse after they were cleaned. The second technician that came out to re-do the cleaning was great and thorough. Very pleased the 2nd time.
Carpet is very clean. The person who cleaned was very nice and informative
My original quote was $180 and I ended up paying nearly double. My carpets are clean and the two gentlemen who arrived to do the work were professional and kind, but I was really dissatisfied with the cost. How did what I state I needed cleaned not get communicated better?
No residue
I love that there are no heavy perfumes or residue left the Upholstery and carpet, plus they have an awesome staff!
Good, prompt service. Tech called 30 mins before visit. That's important to me. Tech was friendly and chatty. Visit didn't monopolize my day. House didn't smell of chemicals. Would recommend Zeroez!
Does nit leave residue. Very courteous and informative. It looks wonderful.
Your service man was prompt, courteous and so far at least it looks like he did a good job
Everything was great! Thank you!
Technician was very knowledgeable and did a great job.
I've already sent a text lauding your services and Noah's fine representation of your firm. We would use you again and recommend you to others.
Customer service was great!
Great job cleaning grout and tile in bathroom and utility room. The technician arrived on time and was very professional.
The gentleman who cleaned our carpets was so thorough! I was expecting to see pop-up stains after the carpet dried, but none have appeared and it's been several weeks. Thank you for your great service!
Pet and kid friendly! Carpet dries quick!
I was given a phone estimate based on my responses to questions asked of about $475 for the service I wanted. When the tech arrived, I was given a real estimate of several thousand dollars or more. We settled at $950 and the tech did a nice job. I'm not happy with the incredible discrepancy between the phone quote and the reality. I own my own service businesses too, and this would never be accepted by my customers, and I'm not happy with it either.
Didn't do anything wrong and the person that did the work was great. Keep up the good work.
Friendly staff, and respectful when in my home
They were on time and courteous. The carpet is so much better. It didn’t take forever to dry and it’s soft.
Adonis with Zerorez was timely and professional. And I’m impressed with how clean my carpets look now. I highly recommend!!!!
No chemicals — good service