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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super helpful, efficient, and accommodating. Did great work! Would definitely use again
Our technician was wonderful. I’m so impressed by how clean our carpets are!
The technician was awesome and informed me about my carpet and furniture coverings. He also gave me information about how to protect and prolong the care.
Zerorez really does do a better job than the the previous companies we have used
The technician did an excellent job and was very professional. My carpet, floor tiles, sofa & ottoman came out great!
So far so good. Very happy with the pet clean up services that were provided
Informative, courteous technician. Clearly communicated arrival time; actually arrived a bit earlier than scheduled. Carpets look good. All stains were removed except a small rust and a red food dye stain; each of these spots were significantly faded. Technician cleaned two fabric recliners, 4 rooms, a hallway and about 35 stairs
Would recommend!!
The techs are always courteous and thorough.
Excellent job.
Zerorez did a good job.
Very good service. Very professional technician.
Professional technician, no chemical smell
Not clean and charge too much!!
the service was very good and the finished product was very good. Everything was explained and the operator took extra effort to clean the carpet. For all the service, I think the price was right. I'll do it again next year.
I love how quickly my carpets dry and that old carpet looks new again. Tevin has cleaned my carpets a few times now and he is always courteous and professional and does a great job.
Carpets are clean, and there was no crunchy feeling left behind.
Noah was polite helpful and courteous and carpets look great. It is very hard to get people that are Nice and Hard workers theses days. He help me move the furniture out of the way which he did not have to do but I very much appreciate it.
Excellent service. On time and very thorough. My carpets are soft and clean!!!
You always take your time and do a great job.
It leaves the carpets clean and the techs are always nice.
Prompt response/scheduling, competent and kind technicians
Noah was great. He was on time, worked hard and explained everything. He did a great job!
He did a great job and communicated very well.
The products are straight forward and effective just like the services.
Great service, great product. 15 year old carpet looks brand new. I was seriously thinking of new carpet. Thanks to Zerores, I think I can hold off for several more years.
I liked that the staff was very good at communicating with me. Everything they said was confirmed with a text and email. Their service technician was very prompt and professional. Our carpet is very fresh smelling and was completely dry in about 3 1/2 hours.
You did not tell me about the $15 water dump charge. It should be in writing on you offer. I was not told about it over the phone either or I would have refused. Also a large spot remains on my carpet that I guess he was unable to remove, so I will try other methods.
Very good service man. First time my floors have dried as quickly as they did when getting my carpets cleaned. Work with me and helping move couches and sofas that were on coasters. Explain the process to me fully. Very reasonable prices.
Our Carpet and couch look brand new. No chemical smell and dried quickly
Always professional technicians and my carpets look clean and stay clean much longer