Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18802 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2019 — Rated 10 out of 10 by L.E. Zerorez Indianapolis
What do you like about our products and services?

The carpets were cleaned quickly and bad spots eliminated. I especially liked how quickly they dried.

Report a concern   December 11, 2019 — Rated 10 out of 10 by Carol Weatherford Zerorez Indianapolis
What do you like about our products and services?

DID A FINE JOB! TOOK THE DIG STAINS OUR WELL! NICE FELLOW WAS A GOOD CLEANER!

WILL HAVE YOU CLEAN AGIN NEXT TIME! VERY SATISFIED!!

Report a concern   December 11, 2019 — Rated 10 out of 10 by L.G. Zerorez Indianapolis
What do you like about our products and services?

Not sure

Report a concern   December 11, 2019 — Rated 10 out of 10 by Mike Cast Zerorez Indianapolis
What do you like about our products and services?

The technician was awesome

Report a concern   December 10, 2019 — Rated 10 out of 10 by B.J. Zerorez Indianapolis
What do you like about our products and services?

Very professional service with very satisfied carpet cleaning results.

Report a concern   December 10, 2019 — Rated 10 out of 10 by N.D. Zerorez Indianapolis
What do you like about our products and services?

Tevin was awesome! Very professional and personable, a hard worker. 10/10!

Report a concern   December 10, 2019 — Rated 8 out of 10 by S.C. Zerorez Indianapolis
What could we do to improve?

Carpets are clean. That's what you're supposed to do.

Report a concern   December 10, 2019 — Rated 10 out of 10 by A.M. Zerorez Indianapolis
What do you like about our products and services?

They did a great job cleaning my couches and chair!

Report a concern   December 10, 2019 — Rated 10 out of 10 by Karen Renfro Zerorez Indianapolis
What do you like about our products and services?

Very professional and I like that there is no residue to attract dirt.

Report a concern   December 9, 2019 — Rated 5 out of 10 by S.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I would like a copy of my receipt emailed to me please. I have no copy of my final payment and I said I wanted a copy of my itemized receipt. Email address removed

Report a concern   December 9, 2019 — Rated 8 out of 10 by J.D. Zerorez Indianapolis
What could we do to improve?

No complaints with service given. Terrific service . The gentleman was timely, thorough,
and professional. Would not hesitate to call you again. Name removed

Report a concern   December 9, 2019 — Rated 0 out of 10 by T.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I added the carpet fiber protection and I wish he would have explained that it makes it hard to vacuum the carpet. My sweeper does not move across the carpet. Also, my estimate was $128 and my bill ended up $177. I still have not received a receipt stating the charges. The guy said the company would email me a receipt.

Report a concern   December 9, 2019 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Very professional job. The carpets look like new.

Report a concern   December 9, 2019 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Courteous and professional technician. Showed up on time. Carpet looks great.

Report a concern   December 9, 2019 — Rated 10 out of 10 by Tammy Kelch Zerorez Indianapolis
What do you like about our products and services?

Courteous, responsive and did a great job! He was able to remove spots I thought would never come out, and because of this, the expense of buying new carpet is now much farther down the road!

Report a concern   December 9, 2019 — Rated 10 out of 10 by Keith Hale Zerorez Indianapolis
What do you like about our products and services?

Excellent customer service and timely scheduling. The technician was easy to work with and was very thorough in their knowledge and suggestions

Report a concern   December 8, 2019 — Rated 10 out of 10 by C.P. Zerorez Indianapolis
What do you like about our products and services?

THe carpets look wonderful. they smell nice and not "industrial".

Report a concern   December 8, 2019 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

Very professional and knowledgeable. I didn’t feel pressured to add more services even though they were offered.

Report a concern   December 8, 2019 — Rated 1 out of 10 by D.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

We recently had our carpets cleaned and the guy who came out went through house to fast & the rug didn’t come out too clean! When John came out we were so happy! He did good job. Not happy w last cleaning!

Report a concern   December 8, 2019 — Rated 3 out of 10 by W.W. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet usually looks great after you come clean it and really POPS but it isn’t this time and we can still see where just general traffic areas just didn’t seem to come clean.

Report a concern   December 8, 2019 — Rated 10 out of 10 by F.H.A. Zerorez Indianapolis
What do you like about our products and services?

I still need a copy of your certificate of Insurance please

Report a concern   December 8, 2019 — Rated 8 out of 10 by N.C. Zerorez Indianapolis
What could we do to improve?

Leave me an itemized hard copy invoice that I can use when I file my taxes. That should be a given.

Report a concern   December 8, 2019 — Rated 10 out of 10 by Paul Hurley Zerorez Indianapolis
What do you like about our products and services?

The technicians are very knowledgeable and courteous. The carpets are always perfectly cleaned and don’t take a long period of time to dry. I always recommend Zerorez to family and friends.

Report a concern   December 7, 2019 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Good quality cleaning when done.

Report a concern   December 7, 2019 — Rated 10 out of 10 by Deborah Brown Zerorez Indianapolis
What do you like about our products and services?

I was so impressed by how beautiful my area rug looked when I got it back. It looked almost new! Everyone who was involved in the process was helpful and courteous. Communication was great! Thanks so much!

Report a concern   December 7, 2019 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

The technician was punctual and efficient. The carpet dried fast and looked great!

Report a concern   December 7, 2019 — Rated 4 out of 10 by K.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Stains still present. My understanding is that it would be dry in several hours, it was still wet the next morning.

Report a concern   December 7, 2019 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule online. Prompt friendly service

Report a concern   December 7, 2019 — Rated 10 out of 10 by Jackie Byers Zerorez Indianapolis
What do you like about our products and services?

Friendly, knowledgeable tech. Quality service. Carpet looked and felt great after the cleaning.

Report a concern   December 7, 2019 — Rated 10 out of 10 by K.B. Zerorez Indianapolis
What do you like about our products and services?

The carpet dries so quickly. The technician seems very informed and could answer questions. He was so thorough and was intent on doing an excellent job. All the spots came up!!! The carpet is soft and fluffy now.


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