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based on 18283 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job was done quickly, the rep was very polite and when I vacuumed the next day there was very little residue or dirt left.
Prompt, courteous technicians and products did a nice job cleaning carpets
Great customer service and carpet was very clean and very wet
excellent service
My only complaint is that my stair steps were so wet that the took 2-1/2 days to dry out. The main carpet took about 10 hours.
Nathan did a great job......ty
I was very impressed with the service, results were amazing. I will absolutely use you again
I do have an issue and that is the operator was very late getting to me (I had also been moved from my assigned time). When he finally arrived, he apologized and explained that the customer ahead of me added on more rooms. I realize he could not refuse her request (even though it was rude and uncalled for). I fully intend to use you again BUT, when I call and am issued an appointment time, I WILL NOT agree to have my time changed and if someone ahead of me adds on rooms, I am done
You always do a great job, very professional
Zerorez saved us from having to replace our carpet after a foul pet accident. We tried everything to get rid of the odor to no avail. Zerorez came in and saved the day! Thank you Zerorez!!
No chemical smell and my carpet looks pretty darn good.
2 hr window, 30 min advance call, very polite and carpet looks great
you can clean in both directions as in 90 degree pattern across first direction on reduce nap overlaps. First name removed
We like the 3 step process. It makes sense and seemed to do a better job then the standard carpet shampoo type cleaning. We are on the second day and no stains are peeking through like when we used other providers.
We also genuinely like the technician, Dan. He was quiet mannered, polite, professional and educated in his product.
Great service and staff
Technician was friendly and professional, worked quickly and didn't hard sell me on any extra products. And he did a great job.
Great quality- carpets look great!
Your employee did a great job. He was polite, knowledgeable, and had a super personally. We will use your company again because of all the reasons mentioned above.
An excellent job done, quickly. Completely satisfied, our rug looks new.
Thomas did an excellent job as usual!
Very efficient.Was much better than person I had a few years ago. Good at explaining. Took his time did not hurry. But was not wasting time. very informative. Would like to have him next time..
Great customer service! Quick and efficient service and left my carpets so clean and the house smelling fresh!
Courtesy, efficiency, quality
Advertised but unverified low residue levels of chemicals in carpet.
Great service! Love the feel of my carpet after the cleaning.
It’s all good
Excellent cleaning product produced a superbly clean carpet!
The technician was friendly, knowledgeable and easy to work with
Seems really clean, dried quickly and did not leave crunchy residue
Friendly, knowledgeable technician
Thorough cleaning
Spent extra time on stains
Great employes great product