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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stellar customer service.
Friendly, courteous, efficient, good clean
Our technician was very friendly, knowledgeable and did an excellent job cleaning our carpets. Love that Zerorez uses empowered water and products they are completely safe for my kids and pets.
My tech was early, courteous and did a fabulous job cleaning my white carpet.
We loved the fact that the cleaning was impressive with no residue.
John took the time to make sure the rugs were placed exactly where we wanted
I am going to have to get your company back out here. We still see a couple of spots that weren't removed on the first attempt. I was a little taken aback that the cleaning was supposed to $113.00 and it cost another $50.00 for the pet treatment. I only have a small family room and 1 small bedroom that only needed the travel area cleaned no furniture had to be moved in the bedroom. I'm not even sure we have 750 sq ft of carpet to clean. Anyway I would like someone to come out and try to get up the spots.
I like that you don't use harsh chemicals and that there is no residue. It was easy to make the appointment and the communication before the appointment was helpful.
Really nice job on the carpet. Noah listened to what I needed done, suggested some options, worked hard and completed the job quickly. Great job and definitely will use again. I made the mistake of going conventional on my last carpet cleaning resulting in carpets that smelled and got dirty quickly. The carpets smelled great, dried quick and looked great after Zerorez.
Fast booking! Great job done!
Great customer service
The process and materials used
Service: on time, courteous, efficient
Products: excellent, very effective
Thanks!
The carpets look great, and our technician was wonderful.... thorough, professional, friendly.
Technicians. On, time, friendly and cleaned chairs and carpet well
Kudos to Derek.
Water not chemicals
Non-toxic, always a great job, excellent results!
Technician was on time, very professional, and knew and explained his job.
The Zerorez process gets the carpet very clean with minimal dampness remaining.
Easy scheduling. Prompt response. Professional staff. Keep up the good work!
Great service tech who do a thorough and great job.
Great service techs. Cleans without leaving odor. So far has cleaned 99% of carpets well
Very professional!! Top notch service and knowledge!
Since we were “first time” customers, the technician demonstrated how the Zerorez technology worked prior to cleaning the rooms. This visual demonstration was significant and confirmed “Seeing is Believing!”
Our technician was professional, courteous and efficient. The areas cleaned immediately improved and dried in a timely manner. Cleaning a carpet becomes inevitable - my future choice will be Zerorez.
Friendly Very business oriented
Answers all my questions and shows me how carpet looks before he leaves
Dry quick, nice employees. On time
Friendly staff and quality results.
Great product at a great price. The technician was very professional and knowledgeable. I was very pleased with the results! Our carpet was installed when the house was built in 2001 and after Zerorez cleaned the family room, office, and stairs, it looked great. I will highly recommend the company to all my friends and family.
Thomas did a great job. Explained everything very well and was supper friendly.
Tech was very informative and polite. Carpets looked great when they were done
Thorough cleaning, smells great and hospitable