Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18282 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 5, 2019 — Rated 10 out of 10 by Haley Wright Zerorez Indianapolis
What do you like about our products and services?

My carpets look better than I ever imagined any cleaning product could make them ! My tech Quinten was awesome ! Texting me pictures while I was at work ... he even brought in my amazon packages for me ! I will totally be a repeat customer !!!! Thank you

Report a concern   November 5, 2019 — Rated 10 out of 10 by Tyleen Eckhart Zerorez Indianapolis
What do you like about our products and services?

Great service, clean carpet and rug. Friendly service technician.

Report a concern   November 5, 2019 — Rated 10 out of 10 by L.T. Zerorez Indianapolis
What do you like about our products and services?

Pleasant to work with. Left the carpet clean and fresh.

Report a concern   November 4, 2019 — Rated 10 out of 10 by P.J. Zerorez Indianapolis
What do you like about our products and services?

I was amazed how Noah cleaned up the blood on bedroom carpeting after my husband
had fell out of bed and hit his head on the night stand requiring off to E.R. Getting better.

Report a concern   November 4, 2019 — Rated 10 out of 10 by D.L. Zerorez Indianapolis
What do you like about our products and services?

Great service
My carpet looks great

Report a concern   November 4, 2019 — Rated 10 out of 10 by G.B. Zerorez Indianapolis
What do you like about our products and services?

Good product. Professional service. Nice gentleman to do the work. Right on time.

Report a concern   November 4, 2019 — Rated 10 out of 10 by J.R. Zerorez Indianapolis
What do you like about our products and services?

Great job, timely, friendly - 3rd or 4th time I have used.

Report a concern   November 4, 2019 — Rated 10 out of 10 by J.M. Zerorez Indianapolis
What do you like about our products and services?

Josh explained things well and did a very nice job on the carpets. It was a personalized experience.

Report a concern   November 4, 2019 — Rated 10 out of 10 by James Ladd Zerorez Indianapolis
What do you like about our products and services?

Great Service and very descriptive on process. Would definitely use again!

Report a concern   November 4, 2019 — Rated 9 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Ease of booking, friendliness of employees, professionalism, and that you do not use chemicals!

Report a concern   November 3, 2019 — Rated 4 out of 10 by A.A.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpets weren't as clean as I had hoped.

Report a concern   November 3, 2019 — Rated 10 out of 10 by Reba Gibbs Zerorez Indianapolis
What do you like about our products and services?

Technically proficient technician. Polite and helpful. He explained the process and was careful with all his tools. The carpet came out soft and clean. Would recommend this service to anyone wanting a clean and refreshed look to their carpet.

Report a concern   November 3, 2019 — Rated 10 out of 10 by A.S. Zerorez Indianapolis
What do you like about our products and services?

Prompt and professional. Hi hey do an excellent thorough job cleaning

Report a concern   November 3, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

The technician was very informative and polite.

Report a concern   November 3, 2019 — Rated 0 out of 10 by M.S. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The cleaner guy seemed annoyed with me and when I got home hours later the floor was sopping wet to me feel weird wet but maybe that's how it supposed to be

Report a concern   November 3, 2019 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

I love the purity of the cleanliness without residue. Very friendly, prompt service (Josh).

Report a concern   November 2, 2019 — Rated 10 out of 10 by K.C. Zerorez Indianapolis
What do you like about our products and services?

Very nice gentleman named Tom did our carpets.

Report a concern   November 2, 2019 — Rated 10 out of 10 by K.M. Zerorez Indianapolis
What do you like about our products and services?

The I was extremely happy with the carpet cleaning your technician did. His name was Tevin. He was very professional and took care of several spots successfully. I would ask for him next time. He went out of his way moving a few chairs even. I have had carpet cleaned by you before and other people could not get the same spots out. He knows what he is doing and wanted to you to know.

Report a concern   November 2, 2019 — Rated 10 out of 10 by D.R. Zerorez Indianapolis
What do you like about our products and services?

Great service. Was very pleased how my older carpet looked after it was cleaned. Would recommend to others.

Report a concern   November 2, 2019 — Rated 8 out of 10 by A.A. Zerorez Indianapolis
What could we do to improve?

Matt did an awesome job. It turned out way better than I expected. I was scheduled for 2-4p originally by Kate. She called back and rescheduled for 12-2p. I called and talked to Brittany at 2:15p when I had not heard from Matt. She said I was scheduled for 3p-5p. I would have really appreciated the schedule staying as had been communicated, of at least the courtesy of a call to tell me it had been changed. I arranged my day around the window scheduled.

Report a concern   November 2, 2019 — Rated 10 out of 10 by Jessica Bowen Zerorez Indianapolis
What do you like about our products and services?

The service was very friendly, I was able to get treatment quickly and I was happy with the end product! My carpet isn’t crunchy like past experiences I’ve had with other companies.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Barbara Lanham Zerorez Indianapolis
What do you like about our products and services?

Twenty four hours after cleaning and the carpets are dry and the stains are gone! Very pleased with the whole experience and will use again.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Molly Grollimund Zerorez Indianapolis
What do you like about our products and services?

Excellent, quick and personable! Noah rocks!

Report a concern   November 1, 2019 — Rated 10 out of 10 by L.A.S. Zerorez Indianapolis
What do you like about our products and services?

Told what products to be used up front / and service to be rendered. Offered suggestions prior to star of service. Completed timely and without mess

Report a concern   November 1, 2019 — Rated 10 out of 10 by Nancy Taylor Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   November 1, 2019 — Rated 10 out of 10 by H.G. Zerorez Indianapolis
What do you like about our products and services?

Prompt. Thorough. Courteous. Very clean.

Report a concern   November 1, 2019 — Rated 10 out of 10 by Lana White Zerorez Indianapolis
What do you like about our products and services?

I like the clean smell. I like that my carpets are dry within 6 hours. My carpet is 17 years old and Zero Rez does a great job. The tech this time was phenomenal. You can tell before they leave if your going to be satisfied with the work. I was more than satisfied this time.

Report a concern   November 1, 2019 — Rated 1 out of 10 by L.G. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet does not look any cleaner than it did before

Report a concern   November 1, 2019 — Rated 10 out of 10 by D.W. Zerorez Indianapolis
What do you like about our products and services?

I have used Zerorez a number of times and love the carpet cleaning. I love how it dries so quickly also. However, we had the tile and grout cleaned this time and was not happy with how lots of the grout still does not look clean and Luke the original. We had the tile and grout laid 4 years ago

Report a concern   November 1, 2019 — Rated 10 out of 10 by Jocelyn Rutledge Zerorez Indianapolis
What do you like about our products and services?

Ease of scheduling
Knowledge of Tech
Efficient process


Privacy Policy