What our clients think of us!

Professional and prompt. My carpets look great!

it was the best carpet cleaning have ever had it looks like brand new carpet even after a week

Zerorez technicians are always polite and professional.

Everything.........!

I have already recommended to my family and everyone I work with.

At first, I was hesitate to spend the money to clean the carpet ( I figured it was just time to replace it). I am so glad it did.....in fact I had you come back out to clean the tile in my kitchen.

Keep up the good work!

P.S. I am very hard to please.

The carpet looked great & the technician was very friendly & professional.

Easy to schedule, service was quick and technician as wonderful! Definitely plan to use you all again!

Construction in our home made a big mess with sheet rock dust everywhere. Zerorez saved the day!!

The technician was very friendly and professional, did an excellent job!

Great service by Tevin. Great results

Fiast service , good pricing and quality work.

Great service and product!

Easy to schedule, detailed services provided, friendly staff - Thomas Bunnell. Done efficiently and quickly, yet thoroughly. He was here a little more than one hour for a lrarge family room and a staircase. I am a repeat customer!

Giving quotes in a more accurate way. The #'s that I got from the individual on the phone when making my appt did NOT match up with the technicians information. And he didn't consider the discount from the newspaper until I specifically asked about it. Confusion all around.

I was confused also with the "tipping" aspect. I've never even considered paying a service person who came to my house. Plumbers, AC people, etc. They all provide a service for a quoted amount. I didn't understand what was happening until the technician handed me his phone and it had something on there asking if I was tipping. I had already written my check and handed it to him, so he said to me, "just tap "no" on the tipping part because I don't want you to have to rewrite your check." How awkward was that? Was I supposed to jump up and hunt through my purse to find a wad of cash to hand to him at that point?

And why only ONE PERSON to do this huge project? I have felt guilty all day because the guy probably expected a big tip. Very uncomfortable for me. I didn't know if he expected it because he did such a careful job, or he isn't paid enough from the company and therefore DEPENDS on big tips (like restaurant workers,) etc.

I'd honestly rethink this policy and paying practices.

On the positive side, John Parry did a wonderful job. He was very thorough, careful, considerate, polite, and worked hard. He is a good representative for your company. I just don't know why you put him through all of that (working until almost 8 p.m. to finish!) It was a huge job. (And why you put ME through 6+ hours, waiting until 8 p.m. to get dinner because he saved doing the tile in the kitchen until last.)

I'd recommend the work of John Parry if my friends are interested, but I'm on the line with the quoting, tipping and time management issues.

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Great Service Tech, no chemicals, great finished product & time efficient - 2 hours

Drying time and good customer service

Smiley Morning Show on WZPL

Nice workers... and the product used is good for pet stains.

I was very pleased with the cleaning of my carpet and furniture. The technicians were very good and knowledgeable about there products. It was nice them having everything they needed to do there job.

It's been several months since I had you in my home to clean my carpets. I was told by the carpet cleaner that I would receive a receipt to my email in a couple days after service. I did not. I called a few weeks after that to request one and was again told I would receive one via email that day. I did not. I like to do business with companies that do what they say they will do!!!
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Friendly and knowledgable technitions. Effective cleaning process.

Reasonable pricing, timely and service was great.

efficint, dries quickly, doens use chemicals

The technician was super knowledgeable and explained things very well. I liked that the citrus smell went away rather quickly.

It was easy to make the appointment. The employee arrived on time and went over everything that needed to be cleaned and then worked until it was finished. He answered all of our questions. Our carpets look beautiful. I loved the corner guards that protected our walls from damage from the hose. I would highly recommend Zerorez.

Noah did a great job cleaning my sofa, he made a 5-year-old white sofa look new again. He was very thorough and professional. Will definitely use your services again.

Tile floor looks great! They came out the day after I called.

I was very happy with the level of service that I was given. Everything was explained to me well, plus I wasn't on site and they handled that well.

I know that ZeroRez is a bit more out of pocket for me. But, I feel like both the quality of the result and professionalism of the techs make it worth it.

I always compare it to Southwest Airlines. They specialize in Vacation travel, they use some lost cost methods, but you'd never know it. They ALWAYS have enough people working, they have good technology and you rarely wait in line. Recently I remember walking by a huge line at a bargin basement airline counter to then walk right up to SWA and be done in 2 minutes. I'll pay 20 percent more any day of the week not to have to stand in line!

ZeroRez is the same way. I'm paying more, but I am getting more. You guys seem to hire a better breed of techs that speak well and explain things easily. That's worth the money to me.

Let client know the cost of moving furniture.

Excellent job and very courteous!

I specifically chose your company because I did not want any strong scented shampoos in our carpet. There are people in our home who have allergies and asthma that get irritated by chemicals and scents.