- Phone: 317-388-5141
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based on 18282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your staff was courteous attentive and had great attention to detail. They communicated well, and were flexible with scheduling changes at last minute.
Effective products and great service!
The service tech was punctual, knowledgeable, and tidy. Answered my questions, and made suggestions regarding carpet issues. Took pride in his accomplishment. Carpet looked so pretty I didn’t want anyone to walk on it. All and all......job well done!
Your representative was very knowledgeable and friendly.
How clean and new the carpet looks right after cleaning.
Nathan was focused and diligent.
Matt was thorough in his explanation of services and promptly delivered on the brand promise to clean our carpets the Zeorez way... well done!
technician was very knowledgeable and told us everything he was doing
Doesn’t leave floors soggy and musty smelling. Dries fresh and clean
I would definitely recommend this company and it’s services. I have older carpet, and was very happy how clean my carpet looks now. Especially like my technician Noah. Very informative in explaining how the cleaning process worked.
The customer service was awesome. Very pleasant experience!
Everything-the smell/the clean and how quickly it dries
Excellent service. Scheduling appointment online. Carpets are very clean. Great technician - Tevin.
I'm holding my comments until I see how the 3 spot treatments that I had to add to my invoice hold up. Those areas were treated at $75 each and I was NOT expecting this extra fee. Also, the carpets are still very wet (after 2 days)...
Efficient and clean service. Carpet dried quickly.
Service personal very helpful. Excellent quality of service. Carpets looked great!
The serviceman was very prompt and very courteous. He explained how he was going to accomplish the cleaning. I was very impressed with his efforts. I am just disappointed at the fact that the extreme urine spots did not come clean like I hoped. That was quite a bit of money I paid extra for the extra cleaning. I do like ZeroRex overall though.
I was pleased with the prompt service I received and the courtesy of the technician who did the cleaning.
The service tech was very pleasant and explained what everything he did accomplished. The tile looks brand new.
on time and courteous
Pet friendly cleaning products
Friendly and quality technicians
Clean carpets
I was told the technician would be at our house 8 to 8:30. when I called at 10 she said I was scheduled sometime between 3-5. I would never have agreed to the 3-5 time slot rather making it another day. Disappointed for not being told the exact time. The technician did a great job.
Very good technician
Everything looks and feels clean after our service and Brandon was super helpful
The cleaning process and now well the guy cleaning my carpets did a fantastic job!
Very good experience. Matt was the technician. He was very knowledgeable and explained things to me. Carpets looked great. I would definitely Zerorez again.
Great service. Tech was excellent
Technician was knowledgeable and did a great job.
Carpet is only 18 months old and at high end yet the few spoiled areas look same as before.
Was told it’s wear. These areas are of higher usage/traffic but still thought after cleaning would look better. I plan to consult with the business from where I purchased the carpet. Depending on their response I may change my rating.
There were several small wood nicks, worst being the banister post which the service man deducted the cost of cleaning the stairs but was still something I had to repair.
Great service and carpet cleaning!