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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a great job at a very reasonable price.
Carpet looks great. They did forget to get me a quote on my kitchen floor.
Your tech was very helpful and considerate of our home.
We would ask for him again.
Guy providing service was personable, professional and prompt. Did a great job and the floor looks like new. I highly recommend to friends and family. Like the fact that no harsh chemicals used as well. Thanks
The man that did the floors was very professional. I didn't like the smell but after a few hours there was no smell. A job well done.
My carpet is still dirty! Smells good, though. I heard rave reviews about this company So wanted to try it.
Your responsiveness and promptness. Called Thursday because we need to get our house on the market on Monday. Tevin showed up on time Saturday at 8:30 and was dry by mid afternoon.
Carpet looks and smells great. Technician was friendly and helpful.
Pretty pricy
I really wish I would have been warned about not being able to safely clean rugs that are on wood floors. My primary focus and concern are two large area rugs in our home, which are both on hardwoods. I was told when the technician got here that he couldn’t guarantee that the wood underneath wouldn’t warp and stain from the solution used. I was frustrated, because this was never brought up. I did, however, love the work that was done on our carpeted areas and plan to use zerorez again when I can take my large area rugs outside to be cleaned. Just a hassle having to reschedule yet another appointment.
Your technician, Adonis, did an excellent job !
Our carpets are cleaner than we have seen them in years. One gray traffic area has been removed. We had been told by another company that this gray area was permanent since our carpet was several years old. It is now clean!
We would highly recommend Zerorez to anyone, but especially those with older carpets. It works!
Tech person was vary knowledgeable an d very detailed.
It works and there is no soap residue left over.
Fast and easy! Great work and friendly people!!!
Tech was great!!
Service was great. Loved the technician. He did a really thorough job. And love the quick dry time.
Good product, excellent customer service
Carpet cleaner found stains I did not see and very personable
I am disappointed that a stain that was treated on a rug was over treated/bleached white.
product used for cleaning, shorter drying time and professionalism of employees.
professional, clean and neat. explains everything. very pleased.
My carpet dries so fast and looks brand new! Also, Noah was awesome! Very polite and professional!
Professionalism & cleanliness
Thomas did a great job.
Stains that we have had for years has come out
Good reslts
Great communication, showed up on time and did great job protecting my own, cleaning my carpet!
Like the chemical free cleaning process....great smell and dries quickly.
Tevin was so friendly, knowledgeable and professional. Would highly recommend home.
I love that I can set up my appointment over the phone or online - online is great it still feels like I’m getting that personal touch that’s sometimes lost with online appointments.
The techs are ALWAYS courteous- friendly and professional they explain the steps and if you’re at home they will have you check to make sure everything is done to your satisfaction.
I have been using Zerorez for a few years now and believe in them so much I tell all my family and friends about my great experiences.
My carpet looks great! The service techs are very kind, friendly and knowledgeable. Noah did an awesome job!