- Phone: 317-388-5141
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based on 18802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets still dorty
Complete,thorough, polite, gets the job done.
The person who came to clean the carpets gave a great description of the process and due to his good education on the process, We will be using you again.
Very courteous and professional employees. I was pleased with the results. Reasonable pricing.
John Parry did a good job here.
Appreciate the professional service.
Noah was very knowledgeable and did a thorough job cleaning our carpets. He was very polite and timely.
My carpet looks awesome! The technician was very professional and answered all my questions. Will use again!
The steps do not look any cleaner.
My carpet looks great! Thomas did a great job. You are lucky to have him representing you!
Professional, quality products
Steve was super nice, efficient, and informative! Give that man a raise. I am so happy with my carpet again! 10/10 will always use you guys
The grout in our home looks amazing after Zerorez came to visit. Would definitely recommend!
We were very pleased with service from Zerorez, and recommended you to our neighbor.
Very professional and carpet cleaning was great
Carpet looks great after they leave.
Couple of the spots were back the next day! We were so happy the first day, Wednesday, but last evening, we noticed spots coming back already.
Professional employees, timely appearances, excellent results
Professional personnel who fully explained the process and was attentive to my questions and concerns. He was efficient and very aware of not causing any tracking in or out issues. He gave me very specific instructions and the whys.
Extremely pleased with the service and the technician.
Healthier for pets to be around
Able to get scheduled quickly, Derek professional, friendly, and did a great job cleaning and resealing our kitchen/hallway floor grout.
On time (actually early), efficient, courteous, like the fact they don't use harsh chemicals.
Professional service and my carpets look fantastic!
Efficient and effective
The man who applied the ZeroRez product was very professional and pleasant. The application was successful in cleaning, drying, and appearance.
Very clean product. Doesn't leave carpet saturated.
Tevin was great. Covered everything and was thorough and conscientious.
Friendly, prompt (on time), explained procedure thoroughly, didn't get out a spot or two unfortunately, will definitely recommend..actually already have:) Will use you all again:) Thanks!
Professional
Trustworthy
Polite
I explained how many rooms needed to be cleaned and was quoted $333. I was charged $437 with no opportunity to discuss why or an opportunity to change what was being cleaned to match my quote. There were several disconnects between the office and the cleaner. I provided a garage code and the cleaner used our realtor lockbox (somehow was able to get into it). This required many conversations s throughout a very busy day for me when I provided clear instructions up front.
To make it right would be to refund the overage that I was charged compared to the quote. The cleaner should have been informed of the quote and should have reached out when he believed the expense was going to be greater than planned and agreed upon.
Personable guys who came to clean carpet. They explained the process & communicated after each portion was completed.
Carpet dried fast than all other services we’ve used.