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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process and materials used
Service: on time, courteous, efficient
Products: excellent, very effective
Thanks!
The carpets look great, and our technician was wonderful.... thorough, professional, friendly.
Technicians. On, time, friendly and cleaned chairs and carpet well
Kudos to Derek.
Water not chemicals
Non-toxic, always a great job, excellent results!
Technician was on time, very professional, and knew and explained his job.
The Zerorez process gets the carpet very clean with minimal dampness remaining.
Easy scheduling. Prompt response. Professional staff. Keep up the good work!
Great service tech who do a thorough and great job.
Great service techs. Cleans without leaving odor. So far has cleaned 99% of carpets well
Very professional!! Top notch service and knowledge!
Since we were “first time” customers, the technician demonstrated how the Zerorez technology worked prior to cleaning the rooms. This visual demonstration was significant and confirmed “Seeing is Believing!”
Our technician was professional, courteous and efficient. The areas cleaned immediately improved and dried in a timely manner. Cleaning a carpet becomes inevitable - my future choice will be Zerorez.
Friendly Very business oriented
Answers all my questions and shows me how carpet looks before he leaves
Dry quick, nice employees. On time
Friendly staff and quality results.
Great product at a great price. The technician was very professional and knowledgeable. I was very pleased with the results! Our carpet was installed when the house was built in 2001 and after Zerorez cleaned the family room, office, and stairs, it looked great. I will highly recommend the company to all my friends and family.
Thomas did a great job. Explained everything very well and was supper friendly.
Tech was very informative and polite. Carpets looked great when they were done
Employees are very knowledgeable and respectful. I am very happy with the cleaning process.
Carpets always look great after cleaning! Service is always great!
Love how you just use water
On time great job
Friendly and knowledgeable technicians.
Quick drying carpet cleaning with no odor. Tile/grout can be done at the same time.
Thoroughly deep cleaning and super professional service
Zero Rez carpet cleaners have cleaned our carpets four or five times over the past two years. They have always done a great job. Because of my sensitivities to chemicals they never use any chemical solutions, but the carpets always come out looking new and never leave any lingering chemical fragrances. The guys always are great to go through the process before beginning and sure to do a walk-through when the job is complete to be sure I am satisfied with the appearance of the carpets. Always professional and efficient. Also, the price is very reasonable. I am glad to refer my friends and neighbors to them.
I am a little disappointed with the results of my chair and pillows. It was looking dingy so I had it cleaned in hopes that it would look brighter but it doesn't look much different. Everything else is fine though.
Staff was super nice and professional!
Everything. The service, the people, how clean my carpets feel. Let me say that again, HOW CLEAN MY CARPETS FEEL!!! So amazing!!! No weird residue. My tech was actually here 15 minutes before the original window of service. That never happens. Usually they are at the end or after the service window. And he was very honest about what to expect from the cleaning. ZeroRez ROCKS!!!
Great customer service