- Phone: 317-388-5141
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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fabulous clean and the technician was wonderful.
The guy was super polite and did a great job, but when I booked the appointment I was told adhesive wouldn’t be no problem... it didn’t come up.. that was the MAIN purpose of me hiring Zerorez. Feel duped out of the money. Could’ve cleaned it myself, the adhesive is why I hired
Better clean than other companies and associates are friendly
Zerorez was easy to schedule with, the technician prompt and courteous. Work was done well and efficiently. I recommend this company to you.
Your carpet is not soaked after cleaning so it dries quickly. More natural way to clean
Excellent customer service and price! Will call again and again!!!!
Exactly as advertised. Dried quickly after service so we were re-set quickly with nice clean carpet and tile.
great service
Such a great experience! My carpets look absolutely fantastic! Noah was so friendly & was a hard worker & did such a great job!
I was surprised that the tech moved nothing. He cleaned the carpet around tables, etc. unlike the tech that has previously cleaned pour carpet. Neither did he place blocks under anything to allow fur drying.
Friendly and quick service
Quick & easy scheduling, service engineer was polite and careful, carpets look great.
The redo person was really good! I wish he had came first!
The technician, Tevin, was awesome!
Tech on-time, very courteous, explained process...great job by Noah (spelling?). 10 Stars!!!
Technician was very nice/polite & did a great job!!
You were able to come same day. Very professional and great work.
Matt is very conscientious and did a great job!
Do doorways better., don’t leave an inch or less undone.
I recommended you to friend Betty C and it was a disaster, so not likely to do that again.
However, I am continuing to use your service personally since I have been happy 3 of the 4 times I have used your service. Had carpet done last Thursday and was happy with the result. He was able to remove unidentified red marks!!!
Only issue is that dragging hoses down my hall to bedroom left debris on my wood floor.
Technician was extremely professional and thoroughly explained the process.
I had high expectations with respect to the results based on all of the advertising I’ve heard, but unfortunately there were stains that still remain.
Thomas was great. He was thorough and professional and explained everything. The carpets look amazing. I will definitely recommend and use ZeroRez again.
The carpets get cleaned so well and so quickly! We have dogs and kids, so our carpets don't stand a chance. Every time zerorez comes out they look almost new again. The best part is they feel so nice after.
great way to clean
Tevin was very informative efficient.
I give him a very high rating!
One noticeable slime spot was missed on the carpet, everything else was fine it's just now I have no idea how to get that missed spot out.
No residue. Very effective.
I like that you use only water and my carpets smell good when finished.
Zerorez is not willing to come and look at the job to give a more accurate quote. In news paper it is promoting 3 room special at $199. The quote does not add up. The quote is more than 25-35% higher than the next 5 quotes.
Friendly technician, answered my questions, and did a great job.
Noah was great. He showed up on time did a great job on the carpets. They were very old, warn, and smelled. After the Zerores cleaning, the carpet smelled clean and it looked much better.