What our clients think of us!

My carpets got very clean! The team member who did the job wore shoe covers! Than you!

I thought the cleaning could've been more of a deep cleaning. It helped, but I just think it could've been better.

Your technician was very thorough and my carpet has not looked this good in ages. Thanks!

I love Zerorez! Service was awesome. Carpets are clean and they dried fast.

Prompt courteous service and great job. Carpet looks really good. Thank You

My carpet is streaky and stains have showed up that weren’t there before the cleaning. I know there were some high traffic areas that are not going to be great, but it just seems I have more stains showing up.

Beautiful job. Very good at communicating what was happening.

Did an excellent job, very professional. He was very expedient without sacrificing quality.

Premium cleaning service with professional and courteous technicians!

On time, very efficient and friendly! Carpet looks beautiful!

How clean it is, and very nice the workers and service is.

We had a great experience! The person who cleaned was on time, kind, and did a great job! We accidentally spilled bright paint on one of the bedroom carpets and you can hardly tell there was even a spill now!

Great job!

Tevin was very thorough in discussing what needed to be treated before beginning the job. He was very polite and courteous. He completed the job ahead of his estimated time, which was appreciated.

Even though my carpet feels crunchy under my feet, I like the fact that no chemicals are used. I do wish he would’ve offered the carpet protector, I would to have had it, just forgot to ask.

The tech was very friendly, and did an amazing job!

Easy scheduling, timely arrival, and efficient service.

I love that the products are water based. This makes me feel good knowing my kids and dog are safe. One of the biggest differences I always notice is how clean and fresh everything smells. You aren’t masking the dirt with odor you are actually cleaning it. I also love that the carpet dries quick and is not crunchy afterwards. It always looks more plump and like new.

Very thorough and friendly

Love how easy it was to set up - have an accurate quote and were super friendly! The actual cleaning was painless and they got out stains that I thought would never come out. Great results.

Sanitizes.... dries quickly !!! Tevin did an incredible job as usual!!!! I’ve given you name to quite a few friends and posted it on our neighborhood site!!!

This is the second time I have used ZeroRez, and overall I am happy but not as happy as the first time. I think the service and the people are great but I think there is room for improvement on the edges. The most recent cleaning was on a rental, with admittedly slightly older carpet, and the floor itself turned out very well however the edges along the woodwork could have used some work. On our post-cleaning walk-through I did mention this to the Zerorez guy and he said that unfortunately is just due to the air hitting the edges of the carpet over a long period and filtering out the dust. A day or so after I was cleaning the woodwork and noticed that the cleaning did not really seem to even reach the edges. With some work I was able to clean out some of what I would have expected the carpet cleaning to have in a section. Admittedly, I am not super familiar with all the tools and how they are used, but I suspect with some type of 90 degree corner too that was able to ride flush along the woodwork, the edges would have been able to be significantly cleaner. I share this as a constructive criticism (see that I still gave a 9), so I hope that a closer look can be taken on this issue. I would happily discuss this further with someone from Zerorez if they are interested. I was super impressed with our first cleaning at the new place, and not majorly disappointed with our recent one.

They did a thorough job and were fairly priced. They did leave a few spots on the family room rug and did not point this out or explain.

I like the way you live up to your name of zero residue. And the young man who came was very pleasant and efficient.

Timeliness and professionalism

Smells really clean that did a super job

I had a very good experience with Zerorez. My carpets are clean, fresh and look great. No crunchy residue. The technician was on time and very professional. I will use Zerorez in the future and am happy to recommend their service.
Shelly A., Indianapolis

My carpets look wonderful and the person who came out to clean them was very friendly and outgoing and explained everything to me and went above and beyond

The stains seemed to come up better the second round of cleaning. The only thing. Would like suggest is that the cleaning technicians should be aware that the hoses rub up against the corners of our walls and the trim. Whatever corners and trim boards the hoses were against, now have roughly spots embedded in them. In the future, you might consider putting a guard between the drywall/trim pieces and the hoses.

No residue