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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the professionalism of the tech, how fast the carpet and furniture dried, the thoroughness of the cleaning (didn't see any missed areas). Our furniture and carpet looked brighter and it smelled so good in our house when tech was done. The real "proof in the pudding" will be how long things stay clean because we paid quite a bit extra and got the "Protection" in hopes of resisting dirt and spots.
Quick and friendly!
Ability to schedule and communicate via text. A short, two hour arrival window. Courteous, friendly and clean service person. Carpet dried quickly and was cleaned effectively.
Tyler was great at explaining the product n quiet at getting the job done. Carpets look Great n dry in a couple hours. Pile on carpet seemed lifted and better
Very professional. Explained what he was going to be doing and we talked about a couple of stains that he was able to get out. The carpet looks great and is not crunchy. I will recommend Zerorez to friends and family!
No high pressure sales. Very efficient
Technician did a great job!
Very polite help.
I was very pleased with the cleaning and with our technician, Thomas!! We'll definitely use them again.
How clean my carpet turned out, the ability of the technician to explain the procedure then do such an awesome job. Thanks Thomas.
Adonis did a great job getting the tile and grout clean. Super impressed!!
Noticed a missing spot that wasn’t shampooed. Makes me wonder if the entire floor actually was shampooed.
Also, there is a dent on my sliding door from when he moved something and it fell on it.
Fast and easy! Always friendly!
Wasn’t able to clean our furniture but was honest and In the end made it right
I have always been impressed with the politeness of the representatives that come to our home. My last visit to clean tile and grout was not as successful as my carpet cleaning in the past has been. Adonis wasn’t satisfied with the results and compensated us accordingly. I would definitely ask for him when I get carpet cleaned next time. I have recommended your process and company to my friends.
Service technician was friendly, knowledgable, and respectful of our home. Carpets look great!
Great carpet cleaning that leaves the house smelling fresh and clean.
My service tech was amazing! He did a great job was very nice and understanding when i unfortunately had to get in his way for a minute I will hire him to come to my house every time we need a clean!!!
Professional and prompt. My carpets look great!
it was the best carpet cleaning have ever had it looks like brand new carpet even after a week
Zerorez technicians are always polite and professional.
Everything.........!
I have already recommended to my family and everyone I work with.
At first, I was hesitate to spend the money to clean the carpet ( I figured it was just time to replace it). I am so glad it did.....in fact I had you come back out to clean the tile in my kitchen.
Keep up the good work!
P.S. I am very hard to please.
The carpet looked great & the technician was very friendly & professional.
Easy to schedule, service was quick and technician as wonderful! Definitely plan to use you all again!
Construction in our home made a big mess with sheet rock dust everywhere. Zerorez saved the day!!
The technician was very friendly and professional, did an excellent job!
Great service by Tevin. Great results
Fiast service , good pricing and quality work.
Great service and product!
Employees very courteous, easy to schedule appointments