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based on 18281 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech person was vary knowledgeable an d very detailed.
It works and there is no soap residue left over.
Fast and easy! Great work and friendly people!!!
Tech was great!!
Service was great. Loved the technician. He did a really thorough job. And love the quick dry time.
Good product, excellent customer service
Carpet cleaner found stains I did not see and very personable
I am disappointed that a stain that was treated on a rug was over treated/bleached white.
product used for cleaning, shorter drying time and professionalism of employees.
professional, clean and neat. explains everything. very pleased.
My carpet dries so fast and looks brand new! Also, Noah was awesome! Very polite and professional!
Professionalism & cleanliness
Thomas did a great job.
Stains that we have had for years has come out
Good reslts
Great communication, showed up on time and did great job protecting my own, cleaning my carpet!
Like the chemical free cleaning process....great smell and dries quickly.
Tevin was so friendly, knowledgeable and professional. Would highly recommend home.
I love that I can set up my appointment over the phone or online - online is great it still feels like I’m getting that personal touch that’s sometimes lost with online appointments.
The techs are ALWAYS courteous- friendly and professional they explain the steps and if you’re at home they will have you check to make sure everything is done to your satisfaction.
I have been using Zerorez for a few years now and believe in them so much I tell all my family and friends about my great experiences.
• ease of scheduling
• reasonable pricing
• reliable communication and arrival
• technician: respectable appearance and communication skills
• clean carpets
• short drying time
• non-sticky carpet
John was very polite yet very focused on getting the job done right. Checked with us about any concerns before and with us when he was done. He Earl Cecil very efficient.
Service agent very polite, respectful. Got the job done efficiently and with little hassle.
Results good. Thanks
Service,care and attention was good by the Technician.
Quality service for reasonable price.
I thought the carpet looked great, but I really could not tell much of a difference in the cleaning of the bathroom tile. It looked no different than when I've cleaned it with standard tile cleaner.
Workman very efficient and accomodating. Final product was excellent.
Great, friendly service. On time. Thorough.
Tevin was excellent in explaining the cleaning process and recommending the best solution for my particular carpet problems (pet stains). I was really pleased with how fast the carpet dried too.
Carpet cleaning looks fantastic. Urine treatment works like a charm.
Loved the end results and the knowledgeable, hardworking tech!
Your technician, Adonis, did an excellent job !
Our carpets are cleaner than we have seen them in years. One gray traffic area has been removed. We had been told by another company that this gray area was permanent since our carpet was several years old. It is now clean!
We would highly recommend Zerorez to anyone, but especially those with older carpets. It works!