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based on 18598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
easy to schedule; communicative throughout; easy to change appointment times; job well done. thanks.
Easy to work with, scheduled quickly, good price, on time, friendly, carpet looks fantastic.
Our service rep was professional and very nice to work with. We will definitely be using your services again and would recommend you to others. Thanks!
Great cleaning, zero smell.
Great job, easy to schedule online, professional and punctual
Great service! Will be using again. Zach was the best
professionalism
Prompt, looks great.
Great work
Furniture and carpet look great and feel clean! The service technician was very nice and did a wonderful job!
First time to use your service. The tech was really thorough and explained everything!
I love the voice on the other end when I call in. The technician, Tyler did a fantastic job!! He was a delight when he called me 30 minutes prior to my appointment time. When he entered my home he was very polite, he did his work, explained everything, excused himself to clean up before presenting me with the bill. He was awesome!! I used Zerorez four years ago and I will continue to use and Zerorez!! Thank you
Kathy Kuhn
The service was very good
No chemicals, fast service, great quality job!
The tech was very thorough. He was also professional and paid attention to detail.
Punctual, polite, and very efficient! Great quality service at a good price!
Carpet looks like new. Tech was educated and informative. Very comfortable with the COVID precautions that were taken.
I'm so glad he took two hours to clean carpet. My (off white) carpet is so clean, it looks brand new. There were so many bad spots that I was thought were there permanently. They're gone!!! This is the best carpet cleaning I have ever gotten!!! And I thank you.
GOOD JOB ON CARPET....
Was hoping spots would go away but actually they look worse — the water took the spotting agents out of them and now they appear darker
Loved it house smells so good. Tyler did a great job
I am very pleased from the service I received from this company! Matt was very professional, courteous, and informative. I will definitely be using Zerorez for my future carpet cleaning and upholstery services. I’m just now seeing the 25% off for first responders, so I definitely will be getting my carpet cleaned soon!
Our serviceman did a great job
Very professional! Explained everything very well. Even offered to do a very small room for free. Would definitely recommend!
For starters,the technicians were great. Unfortunately, half of our grout was pulled up during a grout cleaning. Someone else was sent and after trying to clean one tile he simply said “yeah there’s not much we can do”...I spent about $200 to have the tile cleaned and now will have to spend who knows how much to have my grout fixed (it is 2 different colors now...looks terrible). I am very unhappy that the tech did not stop as soon as he saw the darker grout coming up and that more was not done or offered to make this right.
Need to make sure all residue is removed- we had 4-5 crunchy spots, and some large areas that felt like tacky to the touch. We had the technician come out at the end of the day to redo the whole carpet (suck it all out again), and it was much better! We do have very high end thick plush carpet, so that might be the reason, but still concerning it wasn't gone over 2-3 times to remove it all the first time.
John was very thorough, eager, and trustworthy. Perfectly clean carpets.
Everything went well and steady. The serviceman was polite and efficient. He did his work very well and did everything properly for safety concerns..
I like the fact that no chemicals are used.

The technician did a wonderful job. He was very professional, courteous, and informative.